INTEGRATED MANAGEMENT SYSTEM

(IMS)
ISO 9001:2015, ISO 14001:2015 & ISO
45001:2018
AWARENESS TRAINING
 WHAT ISO
ISO—International Organization for Standardization

• worldwide federation of national standards bodies (ISO member bodies)

• lSO was founded in 1946, when representatives of 25 countries met in
London and decided to create a new international organization with the
goal to coordinate the creation and unification of industrial standards.
• Operation of ISO started in February 1947. In 2017, ISO had members
from more than 160 countries and celebrated its 70th birthday. Its Central
Secretariat is in Geneva, Switzerland.
 INTEGRATED
MANAGEMENT SYSTEM

ISO 9001: 2015 Quality Management Systems

Occupational Health and Safety

ISO 45001:2018
Management System

Environmental Management Systems

ISO 14001:2015
 INTEGRATED
MANAGEMENT SYSTEM

Integrated means combined,

putting all the internal
management practices into one
system but not as separate
components
 WHY WE NEED INTEGRATED
MANAGEMENT SYSTEM

• Be consistent within the organization.

• Improve internal and external communication.
• Avoid duplication and gain cost savings.
• Reduce risks.
• Expose conflicting objectives.
• Gain a structured balanced of authority/power.
• Focus organization onto business goals.
• Harmonies and optimize practices.
• Identify and facilitate staff training and development.
 QMS MAIN OBJECTIVES

• To demonstrate its ability to consistently provide product that meet

customer and applicable statutory and regulatory requirements, and
• Aims to enhance customer satisfaction through the effective
application of the system, including processes for continual
improvement of the system and the assurance of conformity to
customer and applicable statutory and regulatory requirements.
 OHSMS MAIN
OBJECTIVES

• To prevent injury and ill health

• To comply with legal and other requirements
 EMS MAIN
OBJECTIVES

• Enable an organization to develop and implement a policy and

objectives which take into account legal requirements and other
requirements to which the organization subscribes, and information
about significant environmental aspects.
• It applies to those environmental aspects that the organization
identifies as those which it can control and those which it can
influence.
PROCESS APPROACH /
PDCA
 THE ARCHITECTURE OF
MANAGEMENT
SYSTEM STANDARDS
CLAUSE TITLE OF CLAUSE CONTENT INCLUDES

1 Scope Description of the scope of the standard and its fields of applications.
Examples: quality management, information security, etc.
Normative
2 references References to other standards, relevant to this one

3 Terms and Definition of specific terms and definitions used in the standard
definitions
Understand the organization and its context
Understand the needs and expectations of customers and other relevant
Context of the interested parties
4 organization
Determine the scope of the management system Reference to processes of
the management system
Top management shows leadership and commitment to the management
system and its objectives
5 Leadership Define the policy for the management system
Define roles, responsibilities and authorities within the organization relevant
to the management system
 THE ARCHITECTURE OF
MANAGEMENT
SYSTEM STANDARDS
CLAUSE TITLE OF CLAUSE CONTENT INCLUDES
Management system shall be planned
Risks and opportunities within the scope of the management system shall be addressed
6 Planning
Objectives of the management system shall be determined, and plans to achieve them
shall be implemented
Changes of the management system shall be done in planned manner
Determine and make available adequate resources, including financial, people,
infrastructure, environment for the operation of processes
Monitor and measure these resources
Determine and manage organizational knowledge
7 Support
Ensure the competence of people and their awareness concerning the importance of
the management system
Determine necessary communication related to the management system
Determine which documented information for the management system is needed
Defines requirements for operational planning and control as well as for the planning
and implementation of operational processes
8 Operation
This clause is very specific and individual for each management system. It describes
requirements for processes of the management system and their controlling

9 Performance Defines requirements for monitoring, measurement, analysis and evaluation of

evaluation processes and the overall performance of the management system

10 Improvement Describes requirements for continual improvement and the handling of detected
nonconformities and corrective actions
CLAUSE 4
CONTEXT OF THE
ORGANISATION
 CLAUSE 4 : CONTEXT OF
THE ORGANISATION
4.0 CONTEXT OF THE ORGANISATION
(QMS,EMS & OHSMS)
4.1 UNDERSTANDING THE ORGANISATION
AND ITS CONTEXT (QMS,EMS & OHSMS)
4.2 UNDERSTANDING THE NEEDS AND
EXPECTATIONS OF ITS INTERESTED
PARTIES (QMS,EMS & OHSMS)
4.3 SCOPE OF INTEGRATED MANAGEMENT
SYSTEM (QMS,EMS & OHSMS)
4.4 QUALITY MANAGEMENT SYSTEM AND
ITS PROCESSES (QMS)
 4.1 UNDERSTANDING THE
ORGANISATION AND ITS
CONTEXT

The context is the set of those internal and

external issues that influence your
organization and its ability to achieve the
intended results of its IMS.
 4.1 UNDERSTANDING THE
ORGANISATION AND ITS
CONTEXT

EXTERNAL CONTEXT
Economic factors that influence your organization (e.g. general economic
situation, inflation forecast, tax conditions);
• General status of your industry;
• Legal and regulatory conditions and expected changes;
• Changing technologies in your industry;
• (Changing) expectations of relevant interested parties.
 4.1 UNDERSTANDING THE
ORGANISATION AND ITS
CONTEXT

INTERNAL CONTEXT
• Current and intended market position and overall performance of the
organization;
• Infrastructure and equipment: Current status and future needs;
• Human resources: Current status and future needs;
• Current and future requirements and expectations of clients and business
partners;
• Expectations of owners and stakeholders.
 4.1 UNDERSTANDING THE
ORGANISATION AND ITS
CONTEXT

SWOT analysis is a simple and widely used tool,

to identify strengths, weaknesses, opportunities
and threats of an organization. It may prove to
be helpful when an organization determines its
context
 4.2 UNDERSTANDING THE
NEEDS AND EXPECTATIONS OF
ITS INTERESTED PARTIES

Despite of your customers, other relevant

interested parties may have expectations or
define requirements for your organization.
There may be many such parties, but the
intention of the standard is to focus on those
which may influence your organization’s ability,
to supply products and services that comply with
defined quality specifications
 4.3 SCOPE OF INTEGRATED
MANAGEMENT SYSTEM

The scope of the organization’s IMS shall be

clearly defined. In practice, it may include the
whole organization or only parts of it
 4.4 QUALITY MANAGEMENT
SYSTEM AND ITS PROCESSES

This clause states the formal and overall

requirement that an organization that wants to
comply with ISO 9001 shall establish a QMS and
implement, maintain and improve it according to
the requirements of the standard.