Professional Documents
Culture Documents
and Informal
Language
Appropriately
What language would you use in these
situations and why?
Tone
Tone is defined as the
writer’s attitude toward the
subject matter and his or
her readers.
Audience
The audience is your
reader or listener– the
recipient of your verbal or
written communication.
Diction
• Diction is word choice
• Word choice is important in establishing
tone
• Three levels of diction:
– 1. high or formal diction
– 2. neutral diction
– 3. informal or low diction
Characteristic of Formal
and Informal Language
Formal Informal
serious light
objective humorous
impersonal personal
reasoned casual
controlled offhanded
reserved "loose"
plainspoken
simple
Why does it even matter?
• Official or serious situations are often signaled
by the use of formal language, while ordinary or
relaxed situations are signaled by the use of
informal language.
– What determines formal or informal:
• public versus private occasion,
• The size of the audience,
• The relationship of the speaker/writer with the audience,
• The ability to vary your language according to
the situation is often considered a mark of an
educated person.
Certain Situations
Formal Situations Informal Situations
Dear Ms Turner,
June 16
Dear Jack/Sir or Madam
I am writing/This is just a note to confirm a reservation that was made/I
asked you for this morning by telephone. This reservation, for a couple of/two nights,
is for me/myself, David Cook.
I want/would like a room with a bathroom. I will be attending/I’m going to
pop into The Trade Fair that is being held/is going on in Bristol that week.
It is all right/Would it be possible for me to have a room at the back of the
hotel?
Thank you/Thanks for sending me the brochure about/regarding your
conference facilities. Unfortunately/I’m sorry I can’t give you/I am unable to
provide you with any definite dates at the moment/now,as/because we have yet to
finalize/sort out the details of our sales conference. But/However, I will contact/ I’ll
drop a line as soon as I can/possible.
I look/I’m looking forward to meeting you on 12 July.
Best wishes/Yours faithfully,
David Cook.
CHECKING YOUR WRITING FOR LETTER OF
APPLICATION