PERFORMANCE

APPRAISAL POLICY
OF MALDIVES
CIVIL SERVICE
Aminath Shiura Abdulrahman (CYX27568)
 Outline • Background & description of the policy
• How the policy was developed
• Policy implementation analysis
• Challenges and recommendations

Aminath Shiura Abdulrahman (CYX27568)

Background • 1996, first PA system was introduced

&
– Rewarding system was in the form of salary increments
and job promotions

Description • Currant PA system was developed in 2009

of the policy – With the enactment of Civil Service Act in 2007, CSC was
formed and mandated with building a career based civil
service.

– To achieve the 5 core values of CSC’s second strategic

plan (integrity, discipline, competence, dedication &
timeliness).

– To improve the quality of service provided by CS

3

organizations to the public.

Aminath Shiura Abdulrahman (CYX27568)
 How the • A committee was assembled which included the key

policy was
stakeholders.

• Key stakeholders;

developed – Senior responsible officer

– Human resource & Development committee

– Human resource section

– Supervisor

– Employee

– Civil Service Commission

• Main challenge during formulation; to adhere people

4
towards change
Aminath Shiura Abdulrahman (CYX27568)
 Policy • An S.O.P was formulated which acts as a guide for

implementation
stakeholders on how to follow the performance
appraisal policy in order to achieve the most out of it.

analysis • It clearly states the roles of each stakeholder and

processes of the appraisal system.

• Shortfalls;

– Inspecting whether stakeholders have the correct

information regarding PA policy

– No guaranty that the evaluation is 100% bias free

Aminath Shiura Abdulrahman (CYX27568)

 Challenges & • Challenges:
– Changing people’s view towards PA
Recommendations • Hesitant to adapt to change
– Lengthy administrative procedures
– Rewarding system

• Recommendations:
– better feedback system
– Changes to rewarding system
• Incentive needs to be in the form of monetary value
• Job promotions
– Better system to make sure there is uniformity in giving
marks
– Develop separate form for technical staff (doctors, nurses,
teachers) 6

– Creating an online system to manage the administrative

Aminath Shiura Abdulrahman (CYX27568)
procedures of PA
Conclusion • Policy is good
• Stake holders need to full-fill their responsibilities
• Need better monitoring methods

Aminath Shiura Abdulrahman (CYX27568)

 Any
Questions?

THANK YOU

Aminath Shiura Abdulrahman (CYX27568)