Human Resource Management in

Global Community

Module 4

Best practices in HRM :

Global context
November 14, 2015
 REPLICATION OF EXEMPLARY/BEST PRACTICES

 A strategy which seeks to disseminate strategic and successful

practices through a systematic and supportive implementation process.

 The process involves learning from and sharing with others

exemplary practices that are proven and effective solutions to
common and similar problems

 Contributes to the sustainable well-being of citizens/staff and

advancement of local government units/organization and other
stakeholders of the working environment with the least
possible cost and effort .
 
CRITERIA FOR SELECTING EXEMPLARY/BEST
PRACTICES

1. LGU-initiated/Organization-initiated
 Should be an LGU-initiated or organization-initiated

solution to problems encountered in developing systems

or implementing reforms.

 This may also include practices that are LGU-

adopted/Organization-adopted or implemented in
coordination with other partners and/or stakeholders.

 What is important is that there is ownership by the

LGU/Organization on the practice and it can be shown that
the practice was initiated to address one or more
health/organization issues or concerns.
 
CRITERIA FOR SELECTING EXEMPLARY/BEST PRACTICES

1. LGU-initiated/Organization-initiated
 This criterion emphasizes that LGUs/Organizations should be the

leaders and “owners” of the practice having been implemented

primarily with own resources and initiative as opposed to having been
implemented with heavy assistance from NGAs or external agents.

 This is simply to ensure that LGUs/Organizations or other local

stakeholder wanting to replicate it is likely to share the conditions for
its implementation and will not need to rely with difficultly accessing
external programs, technical assistance and resources to implement it.
CRITERIA FOR SELECTING EXEMPLARY/BEST PRACTICES

2. Simple and doable within one year and a half.

3. It is replicable
 PROPOSED FORMAT FOR BEST PRACTICES
PRESENTATION
I. Title of the Project/Program
 
II. Background/History
  This will contain when and how the initiative was
conceptualized, the reasons why the initiative was thought
of, persons and activities that triggered the idea

You may also include current situations, problems and

eventualities which contributed and inspired you to come
up with the project
 
GLOBAL HUMAN RESOURCE RESEARCH
ALLIANCE (GHRRA)
 GHRRA is a team comprising of researchers from
various universities which conducted research on
identifying best practices in global HRM

 Best practices were identified in the following:

1. Talent Management
2. Performance Management
3. Reward Management
4. Employee Relation
5. Organizational Culture and HRM
6. HR Functional Excellence
7. Knowledge Management
HIGHLIGHTS OF THE BEST PRACTICES
1. In Talent Management, the practices insured that
individuals were aligned to the values of the company.
This was done through rigorous recruitment and selection
procedures , training and development at all levels,
developmental appraisal and performance-linked pay

2. In Performance Management, participative goal setting

with both work and development goals, based generally
around balanced scorecard initiatives, provide a direct
linked to strategic objectives.
HIGHLIGHTS OF THE BEST PRACTICES
3. In Rewards Management, the best practices include
multiple pay interventions, performance contingent pay,
market benchmarking and positioning, total rewards
model, and flexible benefits. These were done to attract
and retain key talent and promote complementary and
desirable employee behavior and efforts

4. The best practices in employee relations include trade

union recognition, direct communications relations, and
alignment of employee relation policy to corporate goals.
HIGHLIGHTS OF THE BEST PRACTICES

5. The global corporations in the report have adopted a

variety of mechanisms and tools for developing a strong
culture that is aligned with the strategic goals of the
company. These includes:

a) integration of the company’s core value into every HR-

related process: how they attract, hire and develop talent, manage
performance, compensate employees

b) developing methods and maintaining a strong culture of

excellence
HIGHLIGHTS OF THE BEST PRACTICES
6. To achieve HR functional excellence , the best practices
noted in report include:
a) adapting functional HRM while highlighting the roles of
corporate and subsidiary HR departments
b) Monitoring HR department effectiveness
c) Providing HRM delivery mechanisms

7. Effective knowledge management of practices and systems

is the key to its value proposition of being able to deliver
HR practices and systems that are globally integrated,
locally sensitive and comparatively innovative. This
should be practically distinct in the human capital, social
capital and organizational capaital
 Philippine Social Health Insurance Management System (PSHIMS)
Management Processes
Quality Planning Quality Improvement
Planning , Risk
Improvement Feedback
Management and
Process Management
Fund
Management Performance
Policy Monitoring Internal Quality
Communication and Audit
Development
Evaluation
CUSTOMER REQUIREMENT

CUSTOMER SATISFACTION
QMS
Module 2 Training on Implementation of PhilHealth
Core Processes (Service Realization Processes)
Member Coverage Management
Enrollment Member
Accounts
and Education
Management
Registration
Sapat na
Benefits Delivery and Provider Management benepisyo,
Financial Risk De-kalidad na
Protection M and E of Benefit Serbisyo
HCI Benefit
Accreditation Utilization and
Payment
Health Care Quality

Support Processes
Physical
Financial IT Resource Human
Resource and Procurement Enforcement
Services and Security Resource
Infrastructure
end of presentation…..