ORGANIZATIONAL

BEHAVIOUR
Ch1 – Overview of OB week 1
Ch2 – Diversity in organizations week 1
Ch3 – Leadership week 2
Ch4 – Conflict and Negotiation week 3
Ch5 – Organizational Culture week 3
Assignment Topics
1 - Power and Politics (30%) week 4 and 5
2 - Organizational Change and Stress Management (30%) week 4
&5

YOHANNES W. (PH. D.), ASSISTANT PROFESS OR OF BUSINESS,

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ORGANIZATION, AND STRATEGY
 ROBBINS AND JUDGE

Organizational behavior

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ORGANIZATION, AND STRATEGY
Chapter 1 – Overview of OB

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ORGANIZATION, AND STRATEGY
TOPICS

Meaning of OB
Some factors affecting behaviour
Contributing Disciplines to OB
Personality – The Big Five Model
Emotion
Perception
YOHANNES W. (PH. D.), ASSISTANT PROFESS OR OF BUSINESS,
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ORGANIZATION, AND STRATEGY
CHAPTER 1 - OVERVIEW
OF OB
4 Specific topics
1.Meaning of ORGANIZATIONAL BEHAVIOUR?
2.Meaning of personality
3.Meaning of perception: the ability to see, hear, or
become aware of something through the senses. (we
may perceive the same thing differently, see the
pictures in the slides)
4.Meaning of emotion (look at Robert Plutchik's -
Wheel of Emotion)

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ORGANIZATION, AND STRATEGY
 MEANING OF OB
Before we describe what the field of organizational behavior studies,
take a moment to ponder (think about) this question: Who was the
single worst and best coworker you’ve ever had? And what makes
them worst and best?

(Picture fellow students who collaborated with you on class projects,

colleagues from full time or part-time or summer jobs; or peers,
subordinates, or supervisors working in your current organization.)

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ORGANIZATION, AND STRATEGY
Now take a moment to consider the single
best coworker you’ve ever had. Again,
what did this coworker do to earn “best
coworker” status?

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ORGANIZATION, AND STRATEGY
The best The worst
Have you ever had a coworker who usually Have you ever had a coworker who usually
acted this way? acted this way?
Got the job done, without having to be Did not got the job done, even with a great
managed or reminded deal of hand-holding
Adapted when something needed to be Was resistant to any and every form of
changed or done differently change, even when changes were beneficial

Was always a “good sport,” even when bad Whined and complained, no matter what
things happened at work was happening
Attended optional meetings or functions to Optional meetings? Was too lazy to make it
support colleagues to some required meetings and functions!

Helped new coworkers or people who Made fun of new coworkers or people who
seemed to need a hand seemed to need a hand
Felt an attachment and obligation to the Seemed to always be looking for something
employer for the long haul else, even if it wasn’t bette
Was first to arrive, last to leave Was first to leave for lunch, last to return
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ORGANIZATION, AND STRATEGY
MEANING OF OB

The Million-Dollar Question: Why do these

two employees act so differently?
THIS IS THE CENTRAL IDEA/ISSUE OF
OB!
- Organization Behavior is concerned with
how you feel about your work?
- OB deals with studying factors affecting
individual and group behavior at work.
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ORGANIZATION, AND STRATEGY
MEANING OF OB
•A field of study that investigates the impact
that individuals, groups, and structure have on
behavior within organizations! [for the
purpose of applying such knowledge toward
improving an organization’s effectiveness]
•Its chief goal is to apply that knowledge
toward improving an organization’s
effectiveness

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ORGANIZATION, AND STRATEGY
MEANING OF OB

Organizational behavior (OB) is a field of study

devoted to understanding, explaining, and
ultimately improving the attitudes and behaviors
of individuals and groups in organizations.
OB is the study of what people do in an
organization and how their behavior affects the
organization’s performance!

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ORGANIZATION, AND STRATEGY
SOME FACTORS
AFFECTING BEHAVIOUR
What are the factors that work affects?
Family
Personality
Mood etc….
So, OB is a field that studies the
factors that affect behaviors at
work!
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ORGANIZATION, AND STRATEGY
CONTRIBUTING
DISCIPLINES
Organizational Behavior (OB) is interdisciplinary
in nature as it is an applied behavioral science.
The theory in OB relies on contributions from
multiple behavioral disciplines. These
disciplines include Psychology, Social
Psychology, Sociology and Anthropology.

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ORGANIZATION, AND STRATEGY
CONTRIBUTING
DISCIPLINES
Many behavioral sciences
have contributed to the
development of
Organizational
Behavior

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ORGANIZATION, AND STRATEGY
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 PERSONALITY
The combination of characteristics or qualities that form an
individual's distinctive character.
Personality is what a person is like!
Major types of personality traits/the big five characteristics:
Openness
Conscientiousness
Extraversion
Agreeableness
Neuroticism/Emotional stability
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YOHANNES W. (PH. D.), ASSISTANT PROFESS OR OF BUSINESS,
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ORGANIZATION, AND STRATEGY
 PERSONALITY

Openesss

Openness is shorthand for "openness to experience." People who are high in

openness enjoy adventure. They're curious and appreciate art, imagination and
new things. The motto of the open individual might be "Variety is the spice of
life.

People low in openness are just the opposite: They prefer to stick to their
habits, avoid new experiences and probably aren't the most adventurous eaters.

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 PERSONALITY

Conscientiousness
(Konshien shies ness …. I can hardly pronounce this )

People who are conscientious are organized and have a strong sense of
duty. They're dependable, disciplined and achievement-focused.
People low in conscientiousness are more spontaneous and freewheeling.
They may tend toward carelessness. Conscientiousness is a helpful trait to
have, as it has been linked to achievement in school and on the job.

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 PERSONALITY
Extraversion
Extraversion versus introversion is possibly the most recognizable
personality trait of the Big Five. The more of an extravert someone is, the
more of a social butterfly they are. Extraverts are chatty, sociable and draw
energy from crowds. They tend to be assertive and cheerful in their social
interactions.
Introverts, on the other hand, need plenty of alone time, perhaps because
their brains process social interaction differently. Introversion is often
confused with shyness, but the two aren't the same. Shyness implies a fear
of social interactions or an inability to function socially. Introverts can be
perfectly charming at parties — they just prefer solo or small-group
activities.
YOHANNES W. (PH. D.), ASSISTANT PROFESSOR OF BUSINESS, ORGANIZATION, AND
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 PERSONALITY

Agreeableness
Agreeableness measures the extent of a person's warmth and kindness.
The more agreeable someone is, the more likely they are to be trusting,
helpful and compassionate. Disagreeable people are cold and suspicious of
others, and they're less likely to cooperate.
Being envious, which can lead to people being perceived as not agreeable,
was found to be the most common personality type out of the four studies
by a report published in August 2016 in the journal Science Advances.
Envious people feel threatened when someone else is more successful than
they are.

YOHANNES W. (PH. D.), ASSISTANT PROFESSOR OF BUSINESS, ORGANIZATION, AND

STRATEGY
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 PERSONALITY
Neuroticism

One who worries about everything, obsesses over many things (e.g. germs,
disease, anxiety)
People high in neuroticism worry frequently and easily slip into anxiety and
depression
If all is going well, neurotic people tend to find things to worry about. One
2012 study found that when neurotic people with good salaries earned raises, the
extra income actually made them less happy.
In contrast, people who are low in neuroticism tend to be emotionally stable and
even-keeled.
YOHANNES W. (PH. D.), ASSISTANT PROFESSOR OF BUSINESS, ORGANIZATION, AND
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EMOTION
A natural
instinctive/innate/automatic/inborn state of
mind deriving from one's circumstances,
mood, or relationships with others.
Robert Plutchik's theory says that the
following are the eight basic emotions (see
next slide)
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EMOTION
Fear → feeling afraid
Anger → feeling angry. A stronger word for anger is rage.
Sadness → feeling sad. Other words are sorrow, grief (a stronger feeling, for example
when someone has died) or depression (feeling sad for a long time). Some people think
depression is a different emotion.
Joy → feeling happy. Other words are happiness, gladness.
Disgust → feeling something is wrong or nasty
Surprise → being unprepared for something.
Trust → a positive emotion; admiration is stronger; acceptance is weaker
Anticipation → in the sense of looking forward positively to something which is going
to happen. 

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ROBERT PLUTCHIK'S -
WHEEL OF EMOTION

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MEANING OF THE
STRONGEST
(RELATIVELY)
VOCABULARIES
Serenity = tranquility = calmness
Awe = wonder=admiration=respect
Pensiveness = thoughtfulness= worry and think
Loathing = hate= opposing
Contempt = hate= dislike

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ORGANIZATION, AND STRATEGY
PERCEPTION

the ability to see, hear, or become aware of something through the senses.
the state of being or process of becoming aware of something through the
senses.
a way of regarding, understanding, or interpreting something; a mental
impression.

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 PERCEPTION

All perception involves signals that go through the nervous system, which

in turn result from physical or chemical stimulation of the sensory system.

Forexample, vision involves light striking the retina of the eye, smell is
mediated by odor molecules, and hearing involves pressure waves.

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PERCEPTION

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PERCEPTION

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The End

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