Professional Documents
Culture Documents
1
Introduction
“Great feedback changes our behavior in a way that later on we’re grateful for, and that we believe made our lives better .”
— Julie Zhuo, VP of Product Design at Facebook
“feedback,” many think of the annual performance review.
instant feedback (continuous feedback):
1. Creates an environment of trust at work.
2. Increase productivity.
3. Changes the culture.
4. Orient the goals for all.
5. Creates mutual understanding.
“Care personally; don’t put people in boxes and leave them there .”
— Kim Scott, former manager at Google & author of Radical Candor
2
Feedback culture: friend or foe?
“ Feedback isn’t about instructing or scolding: it’s about giving someone the information and tools they need to develop
their strengths and get over their hurdles “
3
Feedback should come from empathy and respect,
and ask questions about the other person's needs
4
5 key reasons your employees need instant feedback
One study found that people would rather get negative feedback than no feedback at all!
6. 92% of respondents agreed with the assertion, “Negative or redirecting feedback, if delivered appropriately, is effective at improving performance.”
5
The human brain feels relaxed and receptive when taking on positive feedback
6
Thank you