LEADERSHIP

BEHAVIORAL THEORY
• SPECIFIC BEHAVIORS AND ACTIONS OF LEADERS
RATHER THAN THEIR TRAITS OR
CHARACTERISTICS

• INCLUDE JOBS-CENTERED LEADER BEHAVIOR AND

EMPLOYEE-CENTERED LEADER BEHAVIOR
 JOBS-CENTERED BEHAVIOR
● THIS SORT OF LEADER DEPENDS ON INCENTIVE,
PUNISHMENT, AND LEGITIMATE AUTHORITY TO
CONTROL THE ACTIONS OF FOLLOWERS.

EMPLOYEE-CENTERED BEHAVIOR

• OWNER MOTIVATE THEIR EMPLOYEES RATHER THAN

CONTROL THEM BY HAVE FRIENDLY AND RESPECTFUL
RELATIONSHIP WITH EMPLOYEES.

THIS THEORY HELPS MANAGERS OF NJW SHOE STORE FIND

THE RIGHT BALANCE BETWEEN DIFFERENT STYLES OF
LEADERSHIP AND HELPS THEM DECIDE HOW TO BEHAVE AS A
LEADER