• Describing student life cycle

BACKGRO • Understanding existing

UND mechanism
• Highlighting key problems
 Student Life Cycle at HEC Montréal

ENQUIRE ABOUT PROGRAM GRADUATION EMPLOYMENT INVOLVEMENT

A PROGRAM APPLICATION AS ALUMNI
• Overseen by Office • Managed by • Overseen by • Not a priority until • Directed by Alumni
of the Registrar. Recruiting Services. Student Services. recently. Services.
• PeopleSoft is used • Majority of data is • Majority of data is • Unreliable data • Majority of data
to collect and collected via Excel collected via Excel; collection / storage. acquired is
store data. or paper. not centralized. • Colossal gap in outdated,
• Data is shared with • Due to frequent • Data is not shared framing a preventing follow-
Recruiting production of new with PeopleSoft; comprehensive up communication.
Services; silos, data acquired makes production alumni profile. • Edge NXT is used to
susceptible to is untrustworthy. of concise student collect data, and
human errors. profiles difficult. not shared with
other services.
Key Challenges
The Office of the
Registrar
Due to lack of a student ID,
PeopleSoft does not register
prospective student
enquiries.
Enquiries made personally to
professors are not recorded.
Due to human error, the
information stored is
unreliable; not shared with
other services.
Recruiting Services
Data is susceptible to error
and is not systematically
recorded due to being
manually collected on paper.
Due to lack of prospective
student profiles, enquiries
and follow-ups are left
unattended.
Decoding of data is
unattainable because of lack
of insight, tools and
infrastructure.
Table 1.0: Key Challenges
Student Services
Absence of a mechanism that
centralizes data collection;
rendering student profiles is
thus impossible.
Data is collected on paper;
thus is prone to being
erroneous and misplaced.
Data is not shared with any
other service; cannot provide
detailed / valuable insights.
Alumni Services
Lack of infrastructure to track
employment details and
contact information.
Data is not centralized nor
synced with other services.
Depends on outdated
methods of communication,
like repetitive emails.