The 3-day training program aims to motivate bank employees and improve branch performance by developing the leadership and management skills of branch heads. The training covers topics such as self-leadership, motivating employees, managing expectations, setting goals, monitoring performance, delegation, coaching, and managing a multigenerational workforce. The expected outcomes are that employees will be more motivated, productivity and profits will increase, and work will be completed on time.
The 3-day training program aims to motivate bank employees and improve branch performance by developing the leadership and management skills of branch heads. The training covers topics such as self-leadership, motivating employees, managing expectations, setting goals, monitoring performance, delegation, coaching, and managing a multigenerational workforce. The expected outcomes are that employees will be more motivated, productivity and profits will increase, and work will be completed on time.
The 3-day training program aims to motivate bank employees and improve branch performance by developing the leadership and management skills of branch heads. The training covers topics such as self-leadership, motivating employees, managing expectations, setting goals, monitoring performance, delegation, coaching, and managing a multigenerational workforce. The expected outcomes are that employees will be more motivated, productivity and profits will increase, and work will be completed on time.
BY – VARSHA SHARMA KUMAR ANURAG RISHAV GUPTA Branch Head
Reports To: Regional Operations Manager
Roles: 1. Own all branch-banking objectives and overall Bank branch supervision 2. Ensure achievement of overall Branch Targets by generating business and cross sales 3. Review Branch Operations reports 4. Lead a result oriented team Purpose The employees of the Operations department of the bank are not motivated to work. This is causing inefficiency and affecting profitability of the bank. Objective 1. To examine actionable strategies for building the kind of leadership and management skills to enable their team or their co-workers to deliver their optimum performance. 2. To enable Branch Heads to find ways to motivate employees. 3. To provide training to Branch Heads to enhance and strengthen their capabilities in leadership and managing people and business effectively. Expected Outcome 1. Employees are motivated to work 2. Performance and productivity of the departments is improved 3. Completion of work within the stipulated time 4. Profits are increased. Day 1 TIME SESSION TOPIC 9:30-11:00 ORIENTEERING:LEADERSHIP IN A GLOBAL • Opening; Ice Breakers; Pre-Test ENVIROMENT • Personal Best Experience in Managerial & Leadership Roles • Management versus Leadership • The Characteristics of a Successful Managers (Leaders)
11:00-11:15 COFFEE/TEA -BREAK
11:15-1:00 SELF-LEADERSHIP • Defining Self-Leadership • Four Pillars of Self-Leadership • Creating a Personal Vision Statement • Behaving as a leader • Leading oneself and Others; Leading within a System Day 1 TIME SESSION TOPIC 1:00-2:00 LUNCH 2:00-3:30 THE MOTIVATING LEADER • Discuss motivating strategies • Discuss types of incentives and bonuses. • Understand the importance of communicating. • Discuss motivating speech to deliver to the workers. • Learn to recognize and appreciate employees’ output
3:30-3:45 COFFEE/TEA -BREAK
3:45-5:00 MANAGING AND WORKING WITH • Understand multiple generation MULTIPLE GENERATION values, expectation and behavior • Best strategies and techniques in dealing multiple generation workforce Day 2 TIME SESSION TOPIC 9:30-11:00 MANAGING MANAGEMENT AND • Understand expectation, role and SUBORDINATES EXPECTATION responsibilities of bosses and subordinates in bridging top management and lower level mgt. • Managing Performance Effectively • Providing Recognition and Feedbacks: Tools in Motivating People • Managing Talents
11:00-11:15 COFFEE/TEA BREAK
11:15-1:00 MANAGING RESULTS (PERFORMANCE & • The importance of strategic Goal Setting MONITRING) • Quantitative and Qualitative objectives • Monitoring Results and Giving Feedback Day 2 TIME SESSION TOPIC 2:00-3:30 ORGANISING EMPOWERING AND • Organizing time and Setting priorities DELEGATING EFFECTIVELY • Organizing the work of others • Delegating for greater productivity and Degrees of delegation • Delegation & Empowerment
3:30-3:45 COFFEE/TEA BREAK
3:45-5:00 COACHING AND COUNSELING TO BOOST • Leadership Principles in Coaching and PEOPLE PERFORMANCE Counselling • The Dynamics of Coaching and Counseling • Boosting the employees