Unified

Communications

UCaaS

©2016
©2016 EarthLink.
EarthLink. All
All rights
rights reserved.
reserved.
 Evolution of Communications to UCaaS

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 Business Drivers for UCaaS

Key takeaway: Cloud communications help address IT managers’ top priorities of improving
productivity, reducing costs, staying ahead of the curve and improving the customer experience.

Source: Frost & Sullivan, Primary Drivers of IT Investment – Percent of Somewhat/Very Important Responses, North America,
2014
Q6 What are the primary drivers for IT investment? Please rate the importance of each driver below. (Top: two-box scores)

©2016 EarthLink. All rights reserved.

 Business Drivers for Conferencing
• Workplace changes: 60% workers will hold remote working compatible jobs by
20211
• Workforce changes: Millennials now account for largest segment of workforce2
with over 25% in management positions3 – prefer web and video conferencing
instead of audio
• Accessibility: 68% of adults have smartphones and 45% have tablets4 – driving
demand for video
• Technology advances: Ease of use, improved user experience and elimination of
CAPEX

Driving shift from on premises conferencing infrastructure to hosted/cloud

conferencing solutions

4 1
Frost & Sullivan: NA Conferencing Services Market, September 2015
2
US Bureau of Labor Statistics: Labor Force Projections to 2024, December 2015 3Forbes,
©2016 EarthLink. All rights reserved. 10 Workplace Trends You’ll See in 2016, Dan Schawbel, November 2015
4
PEW Research: Technology Device Ownership: 2015
 Is Your network ready to support UCaaS

Why Settle for Best Effort when you can have the Best with SD-WAN?

SD-WAN delivers:
•Priority: avoid congestions and add failover protection
•Visibility: real-time metrics to view performance
•Control: centrally manage and deploy routing policies
•Quality: forward error correction and jitter buffering
•Reliability: 100% availability SLA for network
•Integration: single management tool for UCaaS & network

©2016 EarthLink. All rights reserved.

 Key Features: EarthLink Meeting Room™
• Instantaneous audio, video & web conferencing with chat
1 Collaboration Services • Desktop, application and document sharing

• Ad hoc and scheduled meetings integrated with MS Outlook

2 Mobility • Initiate and join meetings from smartphones, tablets or desktops

• Record, download, store and playback meetings

3 Collaboration Tools • Annotate – enabling attendees to add notes to document

• Encrypted with TLS and AES 256

4 Security
• Password protected sessions

• Integrated with Hosted Voice & MS Outlook for seamless experience

5 HV Integration • Mobile Communicator enables collaboration via smartphones, tablets
and PCs

• No CAPEX or maintenance costs

6 Cloud Based
• Rapid deployment and no obsolescence
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 Why Unified Communications?

Increase Productivity Stay Ahead of the Reduce Costs

Competition

©2016 EarthLink. All rights reserved.

 Why EarthLink for Unified Communications

Integrated Cloud-based Voice, Collaboration & Contact Center

•Mobile Office integration with smartphones, tablets, PCs, Macs
•Analog voice - keep your phones – get cloud services
•Unlimited LD for telephony
•Unlimited meetings for conferencing

EarthLink Network - Connectivity flexibility

•SD-WAN, MPLS, Internet, BYOB
•SD-WAN visibility, performance & 100% service availability SLA*

* See SLA for full details

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©2016 EarthLink. All rights reserved.

 EarthLink Unified Communications

EarthLink Hosted Voice

state-of-the-art, full featured phone
system.
EarthLink Meeting Room™
audio, video and web conferencing
for all workers – office, remote and
mobile
Hosted Contact Center
Connect with your customers via
email, chat, web, phone, or social
media.

©2016 EarthLink. All rights reserved.

 Ready to Experience Unified Communications and
EarthLink Meeting Room?
Let an EarthLink Solution Engineers show you a demo.
Or schedule a Risk Free trial for 30 days.

•We’ll provide the IP phones with all features including a phone number, E911
services voicemail, outbound domestic calling and access to the EarthLink
Meeting Room conferencing applications.
•You’ll get administrator and end user access to EarthLink CommPortal to set up
your services. And telephone support to assist with installation.
•You’ll need to provide the Internet Access connection and related
infrastructure. (router, firewall & switch).
•Your only obligation is to sign a trial agreement which requires you to return
the IP phones at conclusion of the trial.

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©2016 EarthLink. All rights reserved.