Another Staff

meeting
- Case study

By
Sowmiya R
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Overview
⬢ June Hanks was working for Jim McLin for
past one year.
⬢ She was not used to last minute meetings.
⬢ Even she couldn’t predict when the meetings
will occur.
⬢ June knew that the other six members in the
department also felt the same.
⬢ She feels Jim’s supervisory style was
frustrating.
⬢ A sudden meeting was planned for that
afternoon at 3.30PM.
⬢ Rudy Bronstein was her co worker who
informed her about the meeting.
⬢ She asked him the reason for what the
meeting is called for.
⬢ But Rudy shrugged his shoulders and went
off.
⬢ Everyone assembled in the meeting room sharply.
⬢ But as usual Jim came 10 minutes late with an
apology.
⬢ He started with his usual start “It’s been a while since
our last meeting, and I felt like we all needed a chance
to catch up on what was going on in the department
and throughout the rest of the company”.
⬢ June thought every meetings they attended started like
this and went nowhere.
⬢ Though she had a hope that meeting would be a
different one.
⬢ Jim gone around the table and obtained brief
report from each.
⬢ Then he announced “ we have got to take
care of this red tape problem”.
⬢ Since June’s first day Jim was complaining
about red tape.
⬢ Red tape is his code word for spending so
much time on lot of detailed procedures.
⬢ He used to discuss this in every meetings.
⬢ But everyone thought that there were no
effective ways to reduce the required forms
and procedures.
⬢ June felt that there were far more important
issues to focus on.
⬢ Jim asked each of them to submit three ideas
to cut down the red tape and it should be
submitted next morning.
⬢ June told that it was a very difficult task to
complete since she was planning to work late night
on the Howard project.
⬢ Also she added up besides there was an urgent
problem to take care and mentioned that was the
VIP service program.
⬢ VIP service program is that to provide the best
service possible.So it obligated everyone in the
department to stop whatever they were doing in
order to fix a problem of any magnitude.
⬢ It leads to more errors in their ongoing work.
⬢ Jim replied June that She doesn't have that
much experience with that program besides
it could not be done and they have to stick
with the red tape problem.
⬢ The Jim asked others to share their ideas and
suggestions .
⬢ There were no volunteers.
⬢ After 15 minutes of forced half hearted
meeting everyone left quickly without saying
a word to him.
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EVALUATION
Planning/Scheduling

When it's done effectively, it helps you: Understand what you can realistically
achieve with your time.

➢ No set agenda
➢ Last minute meeting scheduling
Time Management

Time and priority management skills can boost productivity and efficiency.

➢ Late arrival to a meeting he organised (poor Time management)

➢ Not respectful of the other staff member’s time
➢ Don’t know what is urgent and what is important
Leadership style

Leadership skills help bring accountability to their teams by creating a supportive

and motivating work environment.

➢ Dictatorship/authoritative style (not open to discussions from staff)

➢ Dismissive not open to feedback
➢ Embarrass\belittle June because she questioned his objective
➢ Lack professionalism
➢ Unclear
➢ objective
 “
What could be done
differently to make it more
productive?
➢ Create a set schedule for meetings with an
agenda that is sent in advance so that staff
can adequately prepare for each topic.
➢ Allot time segments time for agenda items
with a degree of flexibility if an urgent issue
arise.
➢ Create action items for each person with
timelines.
➢ Influence staff to hold meeting amongst
themselves and come up one collaborative
effort.
➢ Delegate duties to subordinates.
➢ Brainstorm ideas about problems, with staff
to garner a solution rather than have them
give answers separately.
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Thank You