EX?

M PL
O
RL DC
E WO
S T H SO WHAT DO WE NEED TO DO?
Y I
WH WHAT ARE THE CHALLENGES?
HOW TO EQUIP OURSELVES?

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 x?
om p le
r ld c
e wo
i s t h
W hy DUE
DUE TO
TO GLOBALIZATION
GLOBALIZATION
SO THEN…..WHAT IS GLOBALIZATION...?
ANSWER: PRINCESS DIANA'S DEATH

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 AN ENGLISH PRINCESS
WITH AN EGYPTIAN BOYFRIEND

CRASHES IN A FRENCH TUNNEL,

RIDING IN A GERMAN CAR,

WITH A DUTCH ENGINE,

DRIVEN BY A BELGIAN
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WHO WAS DRUNK ON SCOTTISH WHISKY,

FOLLOWED CLOSELY BY ITALIAN PAPARAZZI,
ON JAPANESE MOTORCYCLES,

AND THE PRINCESS WAS TREATED

BY AN AMERICAN DOCTOR,

USING BRAZILIAN MEDICINES.

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 So what do we need to do?

Increase Beat the Sustained

efficiency competition advantage

Satisfy
Innovate customers
Increase
effectiveness

In other wor
d s…..MANA d o. .
GEMENT n eed s t o
Man age r
h at a
That’s w
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FUNCTIONS OF MANAGEMENT

09/07/2021 6
CHALLENGES OF MANAGERS

Knowledge
Managemen
t

Diversity Ethics

Innovation Regulations

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LEVELS AND AREAS OF MANAGEMENT
Levels of Management
Top managers

Middle managers

First-line managers

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Areas of Management
HISTORY OF MANAGEMENT SCHOOLS AND ROLES OF MANAGER

Inte Quality
r pe Viewpoint
rso
n al Contingency
Info Viewpoint
r ma
Systems tion
al
Viewpoint
Dec
Behavioral isio
Viewpoint nal
Traditional
09/07/2021 9
Viewpoint
 Your
Your test
test for
for Managerial
Managerial Skills
Skills
Q.1
You are driving alone on two-seater on a deserted road in blizzard conditions, when
you see a car which has recently run off the road and into a tree. There are three
people in the stranded car, none of whom is injured:
• an old friend, who once saved your life
• your childhood sweetheart…your lost love
• an elderly lady

No-one has a phone…. No chances of any more passing traffic…. People are not in a
condition to walk….. It is not possible to tow the crashed car….

The nearest town is an hour's drive away.

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 Your
Your test
test for
for Managerial
Managerial Skills
Skills
Q.2
You have been sent by a British shoe manufacturer to Africa to investigate and report back on market
potential. You find that there is no concept of shoes in that part of the world. What then will be your
reaction as a sales manager?

Q. 3.
A philosophy professor gave an unusual test to his class. He lifted his chair onto his desk and wrote on
the board simply: "Prove that this chair does not exist." The class set to work, composing long complex
explanations - except one student, who took just thirty seconds to complete and hand in his paper,
attracting surprised glances from his classmates and the professor. What do you think the student must
have written as answer?

Q.4
Why do we have brakes in a vehicle?
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