Awasr Financial Performance

Market Overview and Industry Analysis

Market Overview Experience Better

Potential growth in residential FTTH market2, 2Q2019-22

CAGR
9/9/21 (2Q2019-22)
9/9/21
9/9/21
9/9/21
9/9/21

8%

Thousands
• Fixed broadband subscriptions has been growing in the
past few years 9/9/21 9/9/21
9/9/21
(9/9/21)
9/9/21 9/9/21 (37%) (43%) 35%
(9/9/21) (25%)

• Awasr is fixed broadband market leader in a brownfield 9/9/21 9/9/21 9/9/21 9/9/21 9/9/21

market with high potential for growth 9/9/21 9/9/21

• FTTH market is estimated to witness ~153 000 net additions over

three years with a large share coming from existing DSL/FWA
subscribers

• As OB expands its infrastructure, it is estimated to form ~90% of

total FTTH subscribers – representing a large addressable market
for Awasr
Sources: Oman TRA, Annual Report 2019

09/09/2021 Highly Confidential | Awasr Financial Outlook 3

 Industry Analysis – 2017 to 2020 Experience Better

• Overall, the country’s mobile market continued to witness slowdown in customer growth

• Voice business continued its persistent decline across Fixed line and Mobile segments, resulting from a wide adoption of VoIP based OTT
applications

• Most revenues are driven by Fixed Broadband business

• The Corona pandemic (Covid19) as well as the drop in oil prices which both have consequences on the economies of countries

CAGR of Sales CAGR of EBITDA CAGR of Net Profit

180% 40%
200% 161% 35%
177%
160%
30%
150% 140%
118%
120% 18%
20%
90% 100%
100% Growth %

Growth %
Growth %

8%
80% 67% 10% 7%
4%
50% 60% 7%
32% 0%
40% 2017-2018 2017-2019 2017-2020
4% 2% -1%
20%3% -3%
0% 3% 2% 6%
0%
-12%
2017-2018 2017-2019 2017-2020 -1% -10%
0%1%
2017-2018 2017-2019 2017-2020
-50% -20% -20%

Awasr OOREDO Omantel Awasr OOREDO Omantel

Awasr OOREDO Omantel

09/09/2021 Highly Confidential | Awasr Financial Outlook 4

Industry Analysis – 2019 vs 2020 Experience Better

• Overall performance was impacted by the Corona pandemic (Covid19) as well as the drop in oil prices which both have consequences on the
economies of countries

• OOREDO: Revenue decrease was due to lower mobile revenue. and higher depreciation & amortization impacted company’s net profit.

285,218
AWasr OOREDO

265,000
17,103
11,808

157,400

141,700
312%
48% 1,618k 37% 7%
5,295k 1,515k 20,218k
37%
12,600k
1,099

10%
Rev . E BI T D A PAT 15,700k
-519

33,900

21,300
-2,626
-4,141

Rev . E BI T D A PAT

2019 2020 2019 2020

09/09/2021 Highly Confidential | Awasr Financial Outlook 5

Historical Performance

09/09/2021
 Historical Revenue Performance Experience Better

 National leader in the broadband market with 40% market share

 Awasr aims to focus on increasing its growth in business products with high ARPU such as FLL, Ethernet and SD WAN

OMR 000’s

Re v e nue R e s i d e n t i a l Re v e n u e B usi ne ss Rev e nue

2017-2020 CAGR 90% 2017-2020 CAGR 89% 2017-2020 CAGR 96%

17,103

15,125

1,978
46%
45% 4,739
5,295
11,808

39%

10,386
556
71%

1,422
4,906

70%
4,284 78%
622
6,902

6,102
177%
4,409

799
174% 203%
2,228 3,874 536
2,492

264
2017 2018 2019 2020 2017 2018 2019 2020 2017 2018 2019 2020

09/09/2021 Highly Confidential | Awasr Financial Outlook 7

 Historical Costs Performance Experience Better

 COGS growth is linked with revenue growth

 OPEX growth is much lower than revenue growth (CAGR 90%) thanks to a lean organization and strict control of expenses

 Awasr invested heavily on systems and digitalization up to 2019 (SAP, 0touch provisioning, robust network not-congested allowing to offer fastest
connectivity than competition, mobile app, bill payment machine etc…)
 2019 was peak of CAPEX and moving forward light CAPEX model will be applied
 In 2020, all non-core projects have been postponed and prioritized

OPEX CAP E X
CO GS

8,273
7,731

7,365
OMR 000’s

4,092
6,980

32%
990
5,613

3,102
4,962

Y-O-Y % Change
Opex to Rev. %
COGS to Rev. %

3,196

1,467
91%

1,841
1,625

2,250
-55%
1,714

225%

101%

62%

48%
69%

46%

42%

45%

2017 2018 2019 2020 2017 2018 2019 2020 2017 2018 2019 2020

2017-2020 CAGR 14% 2017-2020 CAGR 14% 2017-2020 CAGR 4%

09/09/2021 Highly Confidential | Awasr Financial Outlook 8

Historical EBITDA and PAT Performance Experience Better

OMR 000’s

EBITDA PAT

1,099
2017 2018 2019 2020

312%
1,618

2017 2018 2019 2020

-519
84%
2,755

-2,626
-3,274

37%
5% 1,515
220

32%
1,560
8%
-4,834

380

-4,141
-4,361
-4,741
2017-2020 CAGR 161% 2017-2020 CAGR 18%

09/09/2021 Highly Confidential | Awasr Financial Outlook 9

Summary Financials Experience Better

OMR 000’s

Items 2017 2018 2019 2020

Revenue 2,492 6,902 11,808 17,103

Residential Revenue 2,228 6,102 10,386 15,125

Business Revenue 264 799 1,422 1,978

• From 2017 to 2020, revenue CAGR of 90% vs opex CAGR of
14% during the same period COGS 1,714 3,196 4,962 7,731

COGS to Rev. % 69% 46% 42% 45%

• Awasr aims to enhance its overall future performance,
Gross Profit 779 3,706 6,846 9,372
sustaining growth in business revenues and controlling costs
Gross Profit Margin 31% 54% 58% 55%
-

OPEX 5,613 6,980 7,365 8,273

Opex to Revenue % 225% 101% 62% 48%

EBITDA -4,834 -3,274 -519 1,099

EBITDA to Rev. % -194% -47% -4% 6%

PAT -4,741 -4,361 -4,141 -2,626

09/09/2021 Highly Confidential | Awasr Financial Outlook 10

Historical Performance Conclusion Experience Better

 Awasr is market leader in the fixed broadband market with 40% market share

 Awasr is performing better than the competition

 Awasr growth since inception of the company has been tremendous

 Revenue growth has been done with a strict control of Opex and Capex and we have overperformed the original Business Case on these 2
categories (by excluding SAP & art.44 security requirement)

 Breakeven EBITDA reached in 2020 despite COVID19 situation and extra cost not budgeted (IP transit, ONT installation cost)

09/09/2021 Highly Confidential | Awasr Financial Outlook 11

Comparison with Original Business Case

09/09/2021
 2016-2019 Cumulative Revenue Experience Better

As per Original Business Case: 30M

As per Actuals: 22M

25,000,000
• Overperformance in residential by
+6%
1 Million

20,000,000 19,267,825
18,193,459
• Below performance in business BB
by 4M due to aggressive
assumptions in original BC. Indeed
15,000,000 original BC anticipated 5.5 k
business customers in 2019
whereas the FTTH market is
10,000,000 only7k (including Omantel &
Ooredoo FTTH network). This
-62%
6,296,677 -98% would result in a market share of
5,421,322 78%
5,000,000 -98%
2,401,062
1,455,390
88,321
• Delay in FLL launch due to art.44
27,371
0 requirement

+1mil RO -9mil RO

09/09/2021 Highly Confidential | Awasr Financial Outlook 13

2016-2019 Cost Summary Revenue Experience Better

Amounts in M OMR

Original BC Actuals Original BC vs actuals:

• COGS: an increase of OMR 0.3M in actuals

-6%
27.3 • Capex: an increase of OMR 0.4M in actuals
24.7
• Opex: a decrease of OMR 2.6M in actuals

Overall decrease in cost by 1.9M despite

+3% +5% • Under estimation of IP consumption: 1.1M

• Under estimation of CPE installation cost: 0.7M

9.7 10
8.7 9.1 • Art.44 not budgeted 1.1M

COGS OPEX CAPEX

09/09/2021 Highly Confidential | Awasr Financial Outlook 14

 2016-2019 COGS Experience Better

Total COGS is higher in Latest BC than Original BC by

OMR 0.3M due to:
Amounts in M OMR 1. IP Transit cost: increased by OMR 1.1 M as result of
lower estimation of IP transit consumption per user
(Mbps) in Original BC (average 0.61 Mbps vs 1.5 in
Items Original BC Actuals Variance % Variance actuals)
IP Transit 1.7 2.8 1.1 61%
2. CPE costs: increased by OMR 0.7M due to lower
CPE Installation Costs 0.1 0.8 0.7 414%
estimation of CPE installation cost in Original BC
OBC FTTH end user connectivity 7.2 6.3 (0.9) 0%
(average OMR 5 vs 17 in actuals)
-
Voice usage costs 0.6 (0.6) -100%

Total COGS 9.7 10 0.3 3% Note:

Savings in other COGS items by OMR 1.5M is due to delay in
launching Voice product and lower business subscribers

09/09/2021 Highly Confidential | Awasr Financial Outlook 15

2016-2019 CAPEX Experience Better

Original BC Actual

Total Capex is higher in actuals vs Original BC by OMR 0.4 M mainly

9.1 due Article 44 security (1.1 M up to 2019 & 0.4 to be paid in 2020).

+5%

Additional Capex as per Latest BC  2016-2019

Article 44 (0.4M to be paid in 2020) 1.1

8.7

C A PE X

09/09/2021 Highly Confidential | Awasr Financial Outlook 16

2016-2019 OPEX Experience Better

Total Opex is lower in actuals vs Original BC by OMR 2.6M mainly due to:
Original BC Actual

1. Savings in Backbone Leasing by OMR 0.5M thanks to the successful negotiation with OB

27.3 from backhaul by distance to capacity leasing

-6%

2. Savings in Staff Cost by OMR 0.4M

3. Savings in Consultancy costs by OMR 0.3k

24.7
4. Savings in L2/L3 Network Support by OMR 0.3M

5. Savings in operations and licenses costs by OMR 1M

OPEX

09/09/2021 Highly Confidential | Awasr Financial Outlook 17

2019 Actual vs Budget

09/09/2021
 2019 Actual vs Budget Experience Better

OMR 000’s

 Total revenue 32% below target (OMR 5.540)  

o Residential revenue 17% below target
o Business BB revenue 70% below target  

 Saving in Costs: 
o COGS by 28%
o Saving In Opex by 21% thanks to a strict control of expenses

 Saving in other cost on royalties (OMR 387k link to drop in revenue)

09/09/2021 Highly Confidential | Awasr Financial Outlook 19

2020 Actual vs Budget

09/09/2021
 2020 Actual vs Budget Experience Better

OMR 000’s
 Total Revenue 30% below target (OMR 7,351k)
 Residential revenue 18% below target impacted by COVID19
 Business revenue 67% below target

 Total COGS are only lower than budget by 3% (253k). Revenue dropped by 30% vs budget
then we should have a higher drop in COGS. However due to COVID 19 we incurred
additional COGS than budget in:
a) ONT installation (200k)
b) IP Transit (650k)

 Total Opex is lower than budget by 19% (1,975k) thanks to an extensive cost reduction
performed across all departments

 Lower amount of depreciation than budget as 2020 CAPEX has been reduced & we changed
our accounting policy to depreciate assets over longer useful life.

 Saving in other cost on royalties (OMR 515k link to drop in revenue) and income tax

09/09/2021 Highly Confidential | Awasr Financial Outlook 21

2021 Budget
09/09/2021
2021 Budget if 10% reduction in Opex & Capex Experience Better

In November 2020 we have presented to the Board 2021 budget, in January 2021, During 2020 we have extremely streamlined the costs.
Chairman requested an additional saving of 10% in Opex and Capex In 2021 some Opex and Capex will increase vs 2020 due to law
requirements, increase in revenue or expansion outside Muscat

2021 Budget with Opex Variance to 2020 Actual

Items 2020 Actual 2021 Budget 10% reduction Opex
and Capex 3% Basic Salary increment 52
Collection Costs 92
Revenue 17,103 24,184 24,184 Backbone Capacity 365
TRA License Fee 71
Res. Rev. 15,125 18,997 18,997
New Products 557
Total 1,137
Bus. Rev. 1,978 5,187 5,186

COGS 7,731 9,570 9,570 Capex Variance

Article 44 200
Gross Profit 9,371 14,614 14,614
Gross Profit Margin 55% 60% 60% Network - Expansion & Upgrade 360
Total 560

OPEX (excluding IFRS 16) 9,476 10,279 9,251

Opex to Revenue % 48% 43% 38%

EBITDA 1,099 4,334 5,362

6% 18% 22%

PBT (2,626) 647 1,675 It would be extremely challenging to operate in 2021 with 10% reduction
in OPEX
CAPEX 1,841 2,550 2,295

09/09/2021 Highly Confidential | Awasr Financial Outlook 23

2021 Budget & Focus Experience Better

 We have extremely optimized the cost structure and it would be extremely challenging to operate 2021 with lower level of Opex than 2020 despite
unavoidable expenses.

 10% reduction in Opex has not yet been identified

 We would suggest to focus on COGS reduction through:

a. negotiation with other providers than OBC for expansion outside Muscat
b. IP transit unit price
c. IP transit consumption per consumers

 We must also focus on loan restructuration/factoring which would result on enhancing FCF up to 3.3M OMR of 2021 loan repayment

09/09/2021 Highly Confidential | Awasr Financial Outlook 24

COGS Improvement Focus
09/09/2021
Overview of Requirement 26

 IPT: $1/Mbps

 National Backhauling(DWDM): $0.5/Mbps

 National Backhauling(Fiber pair): OMR 400/KM

 Open Access (FTTH): OBC Model

Stakeholder 27

Link Swap Technology to take forward post last communication

Discussions with the staleholder for improving the delivery of orders.

SLA for delivery Operations need to continue the discussion

Finance team need to take forward the discussion post the last meeting as
the action was on OB CFO.
As per the last discussion OBC and Awasr COO Office (Ali) has to
Discount exchange the tags details.

Tranfering the business lead Details COO discussed the Topic with OBC CEO

Letter shared with OBC from CEO office addressing that the cost is not
Cross Connect accepted by Awasr
Summary

 Presentation reflects the Impact on Awasr Brand Image due to loss of connection (Outage) experienced by its
customers within the initial months of area release

 The Slides represent the details of total outage (hrs) experienced outside Muscat

 It also reflects the impact on Orders due to such outage resulting in revenue impact for Awasr

 Increases the cost due to compensation provided to the customers as a retention plan

 At the end conclusion and the way forward is presened to overcome such situation

Thursday, September 09, 2021 Confidential 28

 Salalah Outage Details
Daily Order Detail
Outage Detail

97 hrs outage 108 hrs outage 112 hrs outage 122 hrs outage
19:12:00 31 hrs outage

16:03:00 16:19:00
16:48:00 2 6 3 1 14

11
10
5

14:24:00

12:07:00 4 3

12:00:00 1
10:57:00
10:11:30
2 9:34:00 12
6
9:36:00 8:50:00 9 5
3
4 7:17:00 1 3 8

6:27:00 6:42:00 3
7:12:00 10 12

1 3
4:34:00 6

4:48:00 4
3:21:00 8 13 3:19:17
2:42:00
15
2:24:00 8 1:40:00
1:17:00 9
3
0:34:00 7

0:04:00 0:09:00 0:02:55 0:02:00 0:04:00

14
0:00:00 7 11 16 15
11/5/18 12/5/18 1/4/19 2/3/19 3/5/19 4/4/19 5/4/19 6/3/19 7/3/19 8/2/19 9/1/19 10/1/19 10/31/19 11/30/19 12/30/19 3 9

M1 M4 M6 M8
Launch Date 10
2
1 13

Monthly Order Count 10

Outage Month 3
Nov18 Dec18 Jan19 Feb19 Mar19 Apr19 May19 Jun19 JulY19

122 98 79 59 41 24 38 39 50 16

Thursday, September 09, 2021 Confidential 29

Sohar Outage Details
Outage Detail Daily Order Detail

28:48:00 25 hrs outage

24:00:00 SOH 2 23:55:00

19:12:00 Willayat sohar

14:24:00

9:36:00

4:48:00
1
0:00:00 0:22:00
8/18/19 9/7/19 9/27/19 10/17/19 11/6/19 11/26/19 12/16/19 1/5/20 2

1
M1 M4
1
Launch Date

Monthly Order Count

Outage Month
Month Aug19 Sept19 Oct19 Nov19 Dec19 Jan20
Con 590 53 10 9 19 16

Market Share

Awasr 2% 3% 4%

OBC 8% 12% 13% 14% 15% 16%

Thursday, September 09, 2021 Confidential 30

Nizwa Outage Details
Daily Order Detail
Outage Detail

4:48:00 4:32:00 5 hrs outage

4:19:12
3:50:24
Nizwa 1

3:21:36
2:52:48 Willayat sohar
2:24:00
1:55:12
1:26:24
0:57:36
0:28:48 0:06:00 2
0:00:00
3/12/20 3/15/20 3/18/20 3/21/20 3/24/20 3/27/20 3/30/20 4/2/20 4/5/20

M1
Launch Date

Monthly Order Count

Outage Month
Month Mar20 Apr20 May20

Con 126 10 38

Market Share
Awasr 0% 0% -

OBC 3% 3% - 3 2

Thursday, September 09, 2021 Confidential 31

 Jabal Al Akhdar Outage Details
Daily Order Detail
Outage Detail

288:00:00 22 Min outage 24 min outage 2 hrs outage 12 hrs outage

240:00:00

192:00:00

144:00:00

96:00:00 2

5
48:00:00 3

1
0:00:00 2 7

7/ 5/ 3/ 1/ 11 9/ 7/ 5/ 3/ 1/ 11 9/ 7/ 5/ 3/ 1/ 11 9/ 7/ 5/ 3/ 1/ 11 9/ 7/ 5/ 3/ 1/ 11 9/ 7/ 5/ 1 1

M2 M5 M6 M8

Launch Date
Monthly Order Count
Outage Month
1
Month July19 Aug19 Sept19 Oct19 Nov19 Dec19 Jan20 Mar20 Apr20 May20 4

Con 146 59 31 37 8 6 4 3 4 6

Market Share 3

Awasr 0% 2% 4% 4% 4% 4% 4% 4% 4% 5

6 7
OBC 2% 7% 5% 6% 6% 6% 6% 6% 7%

Thursday, September 09, 2021 Confidential 32

Nakhal Outage Details
Daily Order Detail
Outage Detail
10 mins outage
0:11:31
0:10:00 1

0:10:04

0:08:38

0:07:12
1

0:05:45

0:04:19

0:02:52

0:01:26

0:00:00
4/29/20 5/4/20 5/9/20 5/14/20 5/19/20 5/24/20 5/29/20 6/3/20 6/8/20

M2
Launch Date

Monthly Order Count

Outage Month
Month Apr20 May20 Jun20

Con 351 214 4

Thursday, September 09, 2021 Confidential 33

Total Summary of outage duration v/s launch time

Area Name Launch Month M1 M2 M3 M4 M5 M6

Salalah 12:07:00 19:05:30 27:09:00 38:38:00 0:00:00 0:00:00 11:53:55

Sohar   0:22:00     23:55:00    

Nizwa 0:06:00 4:32:00          

Jabal Akhdar     0:22:00     0:01:05 1:06:00 

Nakhal     0:10:00        

Total 12:13:00 23:59:30 27:41:00 38:38:00 23:55:00 00:01:05 12:59:55

Launch First month Second month Third month Fourth month Sixth month
month customer has customer customer has customer
customer
customer has loss of has loss of loss of has loss of
has loss of connection connection
a loss of connection connection
connection for approx for approx
connection for approx for approx
for approx for approx more than one one day
one day day two days one day
half a day

Thursday, September 09, 2021 Confidential 34

 OBC tags & built premises
As of end of 2019:

OBC tags: 486,748

2015 2016 2017 2018 2019
OBC tags 55,074 76,088 153,999 361,071 486,748 Premises Unbuilt of OBC Tags(Unbuilt plots):
Premises 49,547 69,068 143,078 225,692 297,601 297,601 189,147
% built of OB tags 90% 91% 93% 63% 61%

39%

61%

• The number of “Premises” announced by OBC in Jan 2020 was 352,337 (72% of OBC tags). However, all OBC tags were checked manually

through multiple ways i.e. on QGIS by Awasr internal team , Physically the location was checked by Door to Door agency and through a

survey conducted. The conclusion drawn on the number of “Premises” post the exercise were equal to approximate 297,601 (61% of OBC

tags)

Thursday, September 09, 2021 Confidential 35

 Financial implications for Awasr
Operational Year 2016 2017 2018 2019

OBC Premises each year 49,547 69,068 143,078 225,692

Awasr Connection EOY 3,887 12,011 24,420 37,435

Awasr take on OB 8% 17% 17% 17%

Discount to be applied cumulative 20,709 114,249 176,772

Total discount 311,730 + 110,281 (Jan to mar 2020) = 422,011 OMR

Eligible for discount

• Awasr have received till date only 70,000 OMR discount from OBC out off 422,011 OMR thus

balance discount to be received is 352,011 OMR for roll our done until end of 2019 For 2020 the discount should be
calculated on 297,601 premises

Thursday, September 09, 2021 Confidential 36

Rollout Challenge

Situation

• OmanBroadband Roll out will reach 661,935 planned

tenancies by end of 2021
• The annual net tenancies is dropping year on year
indicating Roll out market saturation

Request

• Requirement is to have plans for the upcoming years

and future growth for fibre FTTH
• Clarity for planning if the drop in roll out fibre FTTH
continues
Backhaul Service

Situation

• Awasr currently have leased 498 km of fibre pairs in

Muscat costing 597,563 OMR annually
• The value of this service has been steadily increasing
since 2015 which resulted in increasing revenue for
OBC.
• In 2019 -2020 no leasing was initiated due to high cost.
Hence, company plan to approach alternative companies
to save cost

Request

• Requirement is to have discounting scheme should be

initiate since now multiple vendors on board now as
mention below
• (1) Vodafone, (2) Satellite, (3) Towers, (4) Government
Delivery Plan

Situation

• Currently Awasr has huge backlog which could be

reduced by increasing delivery on Friday
• Due to current global situation customer prefer
getting connected on Friday, encouraging digital
education

Request
• Requirement is to increase the sub contractor on
Friday which will boost the connectivity by 15% to
20% approx
Operations
09/09/2021
Awasr’s strategic objectives
Awasr’s strategy has been developed with two key objectives in mind: to become a significant player in the
FTTH market in Oman and to go for an IPO in the near future
Awasr’s strategic objectives Roadmap to achieve the strategic objectives

Become a significant player • Increase subscriber base (residential and enterprise)

in the FTTH market in Oman
• Increase revenue
• Continue with the existing capex-light business model
• Reduce operational costs
• Focus on initiatives which fit with Awasr’s existing
Achieve financial targets to
break even and go for IPO capabilities

While developing Awasr’s three year strategy, achievement of financial targets has been given priority

Thursday, September 09, 2021 Source: Analysys Mason, Awasr

SWOT
Awasr could use its strengths to leverage opportunities in the Oman market

Strengths Weaknesses

▪ Good/premium brand perception ▪ Dependency on Oman Broadband

▪ Focused on high-speed technology (FTTH) ▪ Limited coverage (mostly in Muscat)
▪ Lean organisation ▪ Focused on a single segment (residential), limited capabilities in the
▪ Operational excellence enterprise segment
▪ Non-dominant company ▪ Limited financial strength

▪ Omantel – Ooredoo forced migration of customers

▪ Potential to increase subscriber base in OB network areas –
increase take-up, increase churn from competitors
▪ Potential for growth in enterprise market
▪ Potential to cater to customers beyond OB network coverage
▪ Potential entry of Vodafone in the fixed market
▪ Potential entry of OB in fixed retail market
▪ Potential bundled / converged (quad-play) offerings from
competitors
▪ Delays/limitations in OB network roll-out

Opportunities Threats

Thursday, September 09, 2021 Confidential

Residential Products Experience Better

09/09/2021 Highly Confidential | Awasr Financial Outlook 43

Business Products Experience Better

Fibrenet Leased Lines Managed WiFi

Ethernet over GPON Managed SD WAN

Metro Ethernet Awasr Fixed Voice

09/09/2021 Highly Confidential | Awasr Financial Outlook 44

 Business Performance Experience Better

RECEIVED ORDERS - W 5 CONNECTION TYPE – W 5

6%
449
53,112 (38.2% share)
Active Base
94% 15

Consumer Business Consumer Business

WEEKLYRECEIVED ORDERS WEEKLYCONNECTIONS

600
400 734 781 (18% share)
479 469 452 464 Terminated
200 510 398 490 487 489
connections 2021
0
W1 W2 W3 W4 W5 W1 W2 W3 W4 W5

AWASR TOP 3 AREAS AWASR 3 AREAS TO IMPROVE SHARE OF AWASR TOP 3 OBB
RECEIVED ORDERS RECEIVED ORDERS

Salalah Saadah North'20 7 Swaiq al b ath a' 20 1

Khasab '20 0%
2,600 (32 % share)
Bur ai mi Ci ty Center' 20 12 Niz wa Hay AL-Ain '20 1 Bur ai mi Ci ty Center' 20 13% Completed orders 2021
Barka Ci ty Center' 20 12 Al Musannah C ity… 1 Mus annah -AL… 14%

09/09/2021 Highly Confidential | Awasr Financial Outlook 45

Market Share Experience Better

ACTIVE BASE PER CUSTOMER TYPE & SHARE

54000 40%

53000
39% 39%
39%
39%

39% 39%
52000

39%

51000
38%

38%
38% 38%
38%
50000 38%

38%
49000

48000 37%
1 2 3 4 5 W6

Consumer Business Consumer Share Business Share

09/09/2021 Highly Confidential | Awasr Financial Outlook 46

Thank you