Professional Documents
Culture Documents
NATURE AND
ELEMENTS OF
COMMUNICATION
LESSON 1
• SPEAKER • RECEIVER
• MESSAGE • FEEDBACK
• ENCODING • CONTEXT
• CHANNEL • BARRIER
• DECODING
PROCESS OF COMMUNICATION
SHANNON-WEAVER MODEL
Information
Source Transmitter Receiver Destination
Channel
Signal Received
Signal
Noise Source
TRANSACTION MODEL
Activity 1
CREATE YOUR
OWN MODEL OF
PROCESS OF
FUNCTIONS OF COMMUNICATION
• Control
• Social Interaction
• Motivation
• Emotional Expression
• Information Dissemination
FEATURES OF AN EFFECTIVE COMMUNICATION
• Completeness 6.Clearness
• Conciseness 7. Correctness
• Consideration
• Concreteness
• Courtesy
BARRIERS TO COMMUNICATION
• Emotional Barriers
• Use of Jargon
• Lack of Confidence
• Noisy Environment
VERBAL COMMUNICATION
• Appropriateness
• Brevity
• Clarity
• Ethics
• Vividness
NONVERBAL
COMMUNICATION