Iftakher Ahmed

Salesforce.com HQ
 Company Profile
• Salesforce.com, Inc. is an American cloud-based software company headquartered in 
San Francisco, California. Founded on February 3, 1999, founded by former Oracle
 executive Marc Benioff
• Mission statement: To empowers companies to connect with their customers in a whole
new way.
It provides customer relationship management (CRM) service and also provides a
complementary suite of enterprise applications focused on customer service, marketing
automation, analytics, and application development.
Main motto: Making software to bring companies and customers together.
 What are the WOW factors:
• Respond quickly to customer requests.
• Ensure personalized business’s interactions with its customers.
• Deliver the right information, at the right time, in the right place and in the
right way.
• Focus on the customer.
• Use Customer Insights.
• Build bridges between companies and customers.
• Create meaningful connection & deliver it.
Relevant brands:
• Microsoft Dynamics 365 for Sales. ...
• Sugar Sell. ...
• Insightly. ...
• HubSpot Sales. ...
• Pipedrive. ...
• Oracle CX Sales. ...
• Pipeliner. ...
• SAP Sales Cloud.
Product line:
• Salesforce Sales cloud.
• Salesforce Service cloud.
• Salesforce Chatter.
• Salesforce Data.com.
• Salesforce Work.com.
• Salesforce Desk.com.
• Exact target Marketing cloud.
• Salesforce 1.
• Customer 360 - Complete Salesforce Products &
Software Suite

• 61 office locations across 28 countries.

Salesforce is so popular 
• Packed with features like no other CRM software
• Features such as contact management
• Workflow creation
• Customer engagement tools
• Analytics and an intuitive

Salesforce's services allow businesses to use cloud technology to better

connect with customers, partners and potential customers. The software has
become the number one for customer success and helps businesses track
customer activity, market to customers and many more services
• Core Values
Salesforce core values comprise “trust, customer success, innovation,
equality, integrity, transparency, alignment, and accountability.”
 promise is of a deeper relationship with your customers and data to grow
your business.

Salesforce mission statement “to empowers companies to connect with

their customers in a whole new way.” The focus of this statement is on the
difference that Salesforce can make in all its clients. The statement has
these primary points: Empower businesses. Stimulating change and growth.
• Salesforce Mission Statement “to empowers companies to connect
with their customers in a whole new way.”

• Vision Statement:
• Salesforce vision statement is “We’re committed to a sustainable
future for all.” The statement has the following points:
Commitment
Future for all