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Communication Challenges

PRESENTED BY
QURAT-UL-AIN
Introductio
• n
Communication.

• Challenges.

• Communication Challenges.
Communication Challenges/Obstacles

• Poor Listening Skills.


• Language Differences.
• Perceptual Differences.
• Cultural Disparity.
Communication Challenges/Obstacles
Contd.
• Time Constraints.
• Distraction/Noise.
• Complexity in Organizational Structure.
• Meetings.
Communication Challenges/Obstacles
Contd.
• Business Operations with Technology.
• Budget.
• Emotions.
Communication Challenges/Obstacles
Contd.
• Information Overload.
• Untrained Work Force.
• Secrecy and Deception.
Overcoming Communication
Challenges

• Listening carefully and patiently.


• Eliminate differences and show respect
• Adopt an audience-centered approach
Overcoming Communication Challenges
Contd.
• Avoid emotion.
• Study other cultures and language.
• Reduce hierarchal complexity and offer
democracy.
Overcoming Communication
Challenges Contd.

• Proper utilizing communication technology.


• Lessen the environmental hurdles.
• Use multiple channels and medium.
Overcoming Communication
Challenges Contd.
• Set an appropriate time limit.

•Offer sufficient practical


training and technical know-
how.
Challenges in Communication Process

• Use of jargon, or unfamiliar terms.


• Emotional barriers.
• Lack of attention, interest, distractions.
• Differences in perception and viewpoint.
Challenges in Communication Process
Contd.
• Physical disabilities.
• Physical barriers.
• Language differences.
• Expectations and prejudices.
• Cultural divergences.
Challenges in Verbal Communication

• Face-to-conversation, distance.
• Revising spoken words.
• Difficulty to express very complex
& sophisticated information.
• no permanent record or proofs.
Challenges in Verbal Communication
Contd.
• Audience is large and geographically
dispersed
• Distorting speeches.
• Exceed the allotted time.
Challenges in Nonverbal
Communication

• Different facial expressions in different


cultures.
• Missing eye contact.
• Unfamiliar gestures and cues.
• Excess physical attractiveness.
Challenges in Nonverbal
Communication Contd.
• Misuse time.
• Space.
• Touching behavior.
Challenges in Internal Communication
• Email/Instant Messaging.
• Phone Calls.
• Video Conferences.
• In-Person.
Overcoming Challenges in the
workplace
• Speak to them.

• Let them speak and you listen.


Overcoming Challenges in the
workplace Contd.
• Have a mediator.

• Do not make it too personal.


Overcoming Challenges in the
workplace Contd.
• Be open-minded.

• Be specific in your words.


Overcoming Challenges in the
workplace Contd.
• Do not generalize.

• Do not be involved in other’s


problems.
Overcoming Challenges in the
workplace Contd.
• Have proper place and time for
confrontation.

• Communicate regularly.
Challenges in External
Communication

• Letters and Memos.


• Websites.
• Reports & News Releases.
• E-mail.
Overcoming External Challenges

• Letters and Memos.


• Websites.
• Reports & News Releases.
• E-mail.
THANK YOU

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