Professional Documents
Culture Documents
-:Group members
Fatimah Al-Jomaie 200800688
Fatimah Al-Jishi 200801136
Alia Alnujaidi 200800084
Section:- 201
Amazon Web Services provide online services for other web sites . Most
.of these services are not exposed directly to end users
Fatimah Al-Jomaie
Amazon's mission
Fatimah Al-Jomaie
Amazon.com strategy ,design, planning
.and operation
.Amazon.com strategy
.Amazon.com design
Fatimah Al-Jomaie
Amazon.com strategy ,design, planning
.and operation
Amazon.com planning
Amazon.com operation
Fatimah Al-Jomaie
Amazon. Com (push/pull process)
Fatimah Al-Jomaie
?How many
Scale economy
Strategically arrangement
Convenient communications
Renting cost
?Where
Fatimah Al-Jomaie
selling books via the Internet
Selling books via internet have a very broad base and a huge
target audience. This business is increasing at a very rapid
.pace
Advantages
Reduce physical and administrative cost*
Fulfill various customers' needs*.
Online bookstore is able to provide more categories than traditional *
store
Build up database system*.
Online bookstore can analyze customers need through their*
purchase history
Easy to search*.
Develop additional channel for customer to see the product *.
Save time *
millions of books on the internet which are available for free *
Fatimah Al-Jomaie
selling books via the Internet
Disadvantages
*Privacy problem
Payment security*
Gap in perception*.
*Inability to feel the physical.
Can not fulfill real-time requirement*
Fatimah Al-Jomaie
Amazon always stocks bestseller while buying the other
…titles from distributers directly when it s needed
… BECAUSE
- Costly: Other titles will cost high for remaining in stocks
without buying them; however, Best Sellers are lower cost
because of the very fast selling “ not remaining in stocks”
- Taking place: Other titles take place for unknown limit of time
which could be for a long period; however, Best Sellers’ turn over
is moving more are faster.
Fatimah Al-Jishi
Relating to place and cost of Best Sellers, what will be shown
here is how the team work so products will reach Best Sellers
…rank
Fatimah Al-Jishi
Operations and Customer service
at
Fatimah Al-Jishi
Product and Services
Retail Goods
Amazon product lines include books, music CDs, videotapes and DVDs,
software, customer electronics, kitchen items, tools, lawn and garden
items, toys & games, baby products, apparel, sporting goods, gourmet
food, jewelry, watches, health and personal-care items, beauty products,
musical instruments, clothing, industrial & scientific supplies, and
groceries.
The company launched amazon.com Auctions, a web auctions service, in
March 1999. However, it failed to chip away at the large market share of
the industry pioneer, eBay. Later, the company launched a fixed-price
marketplace business, zShops, in September 1999, and the now defunct
partnership with Sotheby’s, called amazon.com, in November. Auctions
and zShops evolved into Amazon Marketplace, a service launched in
November 2000 that let customers sell used books, CDs, DVDs, and other
products alongside new items. Today, Amazon Marketplace's main rival is
eBay's Half.com service.
Fatimah Al-Jishi
In fact, Amazon’s unit prices are 11% higher than Borders’s unit
prices which provides some indirect evidence of product
.differentiation
…However we found out that
The bookseller Border which has an internet channel provides
greater value than internet-only company like Amazon because it
also has a store not only the online site, so people buy from border’s
.stores and online which make a very high profit
Fatimah Al-Jishi
Should traditional booksellers like Borders integrate
?e-commerce into their current supply
Alia Alnujaidi
Reasons why traditional booksellers should integrate
?e-commerce into their current supply
Alia Alnujaidi
For what products does the
e-commerce channel offer the greatest
?benefits
•Digital books
•Video games
•Music
•Movies
Alia Alnujaidi
?What characterizes these products
Alia Alnujaidi
Conclusion
By the end of this presentation you should able to know the success
of Amazon.com is a result of the following key factors:
Fatimah Al-Jomaie
References
• http://en.wikipedia.org/wiki/Amazon.com
• http://askville.amazon.com/advantages-selling
-books-internet-provide-traditional-bookstore-
disadvantages/AnswerViewer.do?requestId=8
6504581
• http://wiki.answers.com/Q/What_advantages
_of_selling_books_via_Internet
• http://jobsearchtech.about.com/od/company
profiles/a/Amazon.htm
• http://www.heinz.cmu.edu/~kclay/papers/ret
ail.pdf