Workday Phase I Financials

Train the Trainer Workshop

 Welcome
Housekeeping
• Course Length
• Breaks
• Safety

Classroom etiquette:
• Turn cell phones off or to vibrate
• Refrain from e-mail and web surfing
Thank You
 Agenda
8:30a – 9:00a Introductions
9:00a - 10:00a Getting Ready for Training
• Introductions
• Train the Trainer Workshop and Binder
• Content Training Day
• Training Day
10:15a – Noon Training Preparation
– Components of Training
– Participation discussion
– Presentation skills and techniques
1:00p-3:00p Prerequisite Training
– Workday Navigation and FDM Overview
 Introductions
• Your Name?
• Department and Role?
• What course(s) you are training?
• What concerns you the most about training?
• What’s your favorite color?
Getting Ready for Training
 Train the Trainer Workshop
• Purpose
– Set expectations
– Provide support and answer questions
– Prepare trainers with consistent process
– Provide tools and materials
• Selection Process
– Project Team
– Department Managers
– Change Network
 Train the Trainer Binder
o Toolkit
o Tab 1
o Tool Kit
o Room logistics and contacts
o Generic Training Logins
o Links and Skype
o Trainer Expectations, Roles and Responsibilities
o Schedules
o Tab 2 – Workshop Presentation and Participant Guide
o Tab 3 – Workday Basics
o Workday Navigation and FDM Overview
o Workday for Managers
o Tab 4 – Your course content
o Tab 5 – Note paper
 Section Wrap-up
• Introductions
• Purpose
• Reviewed binders
• Content training Activities
• Class Day Activities
BREAK
Training Skills
 Agenda
• Components of training
• Participant Considerations
• Preparation skills
• Presentation skills
• Classroom management
 Components of Training

Training

The development and delivery of

information that people use after
attending a learning session
 Components of Training
• What makes a great training?
• What makes a great trainer?
– Strengths
– Opportunities
 Components of Training
• Participants
• Preparation
• Presentation
 Components of Training
• What makes a great training?
• What makes a great trainer?
– Strengths
– Opportunities
Participant Considerations
 Participant Considerations
• Characteristics of participants
– Employee
– Adult learner
– Human
• Participant engagement queues
– Facial expression
– Gestures
– Body language and posture
– Eye contact
Preparation Skills
Materials

Powerpoint

Exercises*

Name tents/Sign-in
Sheet

Surveys
Software
Learn the software

Ask questions

Know required data

Prep for
demos/exercises
Course Delivery

Highlight Key
Points

Manage questions

Schedule breaks

Practice delivery
Equipment

Computers

AV equipment

Data files

Software Links
Facilities

Desk setup

Supplies setup

Lighting and room

temperature

Amenity Locations
Presentation Skills
 Presentation Skills
• Set the tone
• Engage the participants
• Avoid distractions
• Monitor your movement
• Speak clear
• Maintain pace
 Presentation Skills
• Communication techniques
• Demonstration techniques
• Activity/ Exercise techniques
Classroom Management
 Engagement Lifecycle
Engage
Audience

Evaluate Introduce New

Program Ideas

Present
Close Program
Material

Confirm
Transition
Understanding
 Engagement Techniques
Welcome Welcome as the students enter the room
State your name and the name of the class
Provide a brief course description
Introductions Introduce yourself
Allow the students to do introductions
Class Schedule Announce course duration and break schedule
Facility Point out restrooms and evacuation procedures
Materials Review courseware and other materials
Complete the name tents, check the sign in sheet
Main Topics Review on the whiteboard/flipchart
Guidelines for Success Two-way communication
Active participation
Respect others
Ask questions
Avoid outside distractions
Have fun!
 Introduce New Idea
What?
• Brief description
• Lesson topics or objectives
• Business concept slides
Why?
• Framework
• Point of reference, WIIFM statements
• Expectation: what’s changing, what’s the same
 Learning Process

Prepare Show Help

Tell Me Let Me
Me Me Me
 Confirm Understanding
• Check in with participants throughout the
class using
– Questions
– Exercises
– Revisit and link ideas
 Transition
• Transition to new topic
– Link previous concepts to the next topic
– Provide relationships between concepts to reinforce
understanding
– Provide clarity between unrelated topics

• Transition to end of course

– Set the stage for wrap up activities and next steps
 Close Program
• Course summary module
– Review course objectives
– Review key processes/systems
– Ask reassurance questions
– Address outstanding parking lot items
– Remind them where/how to get help
– Reinforce next steps; give timelines when possible
– Answer any last minute questions
 Evaluate Program
• Evaluation is focused on feedback
– Rate the overall course
– Rate the training material
– Rate the confidence in completing a task/ business process
• Gather information and improve future
instruction
Class Presentations
 Wrap-up
• How well did we cover your concerns about
training?
• If you have additional question – please
contact Rebecca x 8340
• Please stay for the Workday Navigation and
FDM Overview class after lunch
Questions