COACHING

and
MENTORING
Pengembangan Organisasi_Intervensi
DIMANA POSISI
COACHING and
MENTORING ?
DIMANA POSISI
COACHING and
MENTORING dalam HRM
COACHING

Coaching involves working with organizational

members, typically managers and executives
on a regular basis to HELP THEM CLARIFY their
GOALS, DEAL with potential stumbling BLOCKS,
and IMPROVE their PERFORMANCE
MENTORING

Mentoring involves ESTABLISHING

RELATIONSHIP between manager or someone
MORE EXPERIENCED and another member who
is LESS EXPERIENCED
COACHING and
MENTORING :
SIMILARITIES

• Both require well-developed interpersonal skills

• Both require the ability to generate trust, support commitment, general new action
through listening and speaking skills
• Both shorten learning curve
• Both aim for the individual to improve his or her performance and be more productive
• Both encourage the individual to stretch, but can provide support if the person falters
or gets out of his or her depth
• Both provide support without removing responsibility
• Both require a degree of organizational know-how
• Both focus on learning and development to enhance skills and competencies
• Both stimulate personal growth to develop new expertise
• Both can function as a career guide to review career goals and identify values, vision,
and career strength
• Both are role models
COACHING and
MENTORING :
DIFFERENCES
APPLICATION
STAGES

6 Assess the results

5 Implement the action plan

4 Develop an action plan

3 Debrief the results

2 Conduct an assessment

Establish the principles of the

1 relationship
APPLICATION
STAGES

• Establishing the goals of the

engagement
• Parameters of relationship :
schedule, resources dan
compensation
• Ethical consideration :
confidentiality and boundary
issues
Establish the principles of the
1 relationship
APPLICATION
STAGES

• Two type of assessment :

personal and systemic
assessment
• Methods for personal
assessment : interview,
psychological test
• Methods fot systemic
2 Conduct an assessment assessment : 360 degree
feedback process
APPLICATION
STAGES

• Two type of assessment :

personal and systemic
assessment
• Methods for personal
assessment : interview,
psychological test
• Methods fot systemic
2 Conduct an assessment
assessment : 360 degree
feedback process
APPLICATION
STAGES

• Coach and client work together :

Review assessment data  Agree
diagnosis

• The purpose is : CLIENT MOVE to

3 Debrief the results ACTION
• Based on assessment results, it is
possible to refine or revise
intervention goal
APPLICATION
STAGES

• Outlined specific activities that

client and coach will engage
• It contain :
• Action that will lead to goal
achievement
• Learning opportunities tha
4 Develop an action plan build knowledge and skill
• Project to demonstrate
competence
• Methods and milestone to
monitor progress
• Methods and milestone to
evaluate the effectiveness of
the coaching provess
APPLICATION
STAGES

• Implementing the action

5 Implement the action plan plan into real
action/behavior
• Involves one-on-one
meetings between coach
and the client. Coach
supports and encourages
the client to act on
her/his intention
APPLICATION
STAGES

6 Assess the results

• Coach and client review

and evaluate the results
of implementation
• Based on this
information, the goal can
be revised, or the process
can be terminated
TUGAS :
Tonton video pada link berikut :
https://www.youtube.com/watch?v=heU3zgcQb1M

• Perhatikan stages aplication untuk coaching

• Analisa video ini berdasarkan hal tersebut
– Apa yang dilakukan oleh coach (kalimat apa yang
digunakan)
– Apa yang dilakukan oleh client
– Hasil nya apa pada tiap stages itu pada video ini
SUBMIT Tugas Anda secara INDIVIDUAL maksimal 16 APRIL 2017
pukul 24.00