Six Sigma Green Belt:

Part 2, Module 3
Organizational Drivers
and Metrics

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 Organizational
Drivers and Metrics

Module 03

1. Organizational Drivers
2. Organizational Metrics
Organizational Drivers and Metrics: Objectives
 To understand the key roles and responsibilities in six
sigma organization
 To understand the three level of metrics and linking the
project to the organization goals

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1. Organizational
Drivers
 Key to Six Sigma Deployment
People Management
• Identifying & developing people with • Want bottom-line results
People
six sigma skills • Passionate & driven to develop people
• Career development & potential • Incorporate process into business
advancement opportunities
• Relentless on application of tools
Tools
• Statistical tools applied
to drive data driven
Process
Management
• Exploring & executing
decisions
breakthrough projects
• Follow structured
• Best practices with
DMAIC approach
Tools Process knowledge transfer
• Meeting business
performance goals

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Key Roles for Six Sigma Projects

Sponsor – Financial Support

Champion – Process Owner

Belt – Project Leader

Team – Supporting Members

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Sponsor
 Executive leaders
 Financially supports the team
 Motivated in “bottom-line” results
 Include for periodic project updates

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Champion
 Manager of or may be the Process Owner
 Interested in process improvement results
 Include for frequent project updates
 Helps to manage “hand-off” process

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Green Belt
 Associate
 Project leader and problem solver
 Interested in process improvement
 Conducts regular project meetings
 Manages team and delegates activities

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Team
 Associates
 SME(s) and process owners
 Interested in process improvement
 Have regular project meetings
 When delegated tasks, completes in
timely manner

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2. Organizational Metrics
Organizational Metrics throughout the Business
 Metrics are captured at various levels within the business
 Metrics usually flow from one level to the next
– Link your project as best as possible
– Confirm with Finance

Corporate/BU Plant Level Process Level

Business

Process
Operational
• Revenue • Revenue • Yield
• Sales • Sales • Scrap
• Gross Margin • COGS • H/C
• COPQ • Scrap • Delivery
• Freight • Utilization
• On-Time
Delivery
• CSAT
Green Belt projects usually ties to the Process Level metrics
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True North Metrics and Goals

http://lfwebprd001/LFGMS/Default.aspx
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2.3 Organizational Drivers and Metrics: Test for Understanding

N Question T F
1 Six sigma deployment relies on the execution of 4 key areas; software,
communication, delegation, and motivation
2 For the general population, there will be many more Yellow belts than there will be
Green/Black belts
3 Two key objectives of Six Sigma are to focus more on bottom-line returns from
projects and make better business decisions with data driven analysis
4 The sponsor is someone who mentors the Green Belt on a project
5 A Green Belt may be a project leader
6 The champion is the process owner
7 A team is a group of persons contributing and assisting the Green Belt on project(s)

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Questions?

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