Professional Documents
Culture Documents
PROJECT
MANAGEMENT
OTM-455
DR IQRA ASGHAR
FALL-2021
LECTURE 3 & 4
• Topics covered
• Organizational culture
• Framework of Organization culture
• Organizational behavior: Personality & Perception
• Organizational behavior: Individualism vs Collectivism
ORGANIZATION CULTURE
• The organizations in which people work have an effect on their thoughts, feelings, and actions. These thoughts,
feelings, and actions, in turn, affect the organization itself.
• Organizational behavior studies the mechanisms governing these interactions, seeking to identify and foster
behaviors conducive to the survival and effectiveness of the organization.
1. Job Satisfaction. 5. Understanding Employees Better.
2. Finding the Right People. 6. Understand how to Develop Good Leaders.
3. Organizational Culture. 7. Develop a Good Team.
4. Leadership and Conflict Resolution. 8. Higher Productivity.
FUNDAMENTAL CONCEPTS OF
ORGANIZATIONAL BEHAVIOR
Organization Behavior is based on a few fundamental concepts which revolve around the nature of people
and organizations.
Individualism Collectivism
- Independent - related
- Goals - belong
- Compete - duty
- Private self knowledge - harmony
- Direct communication - Advice
- Hierarchy
- group
INDIVIDUALISM VERSUS COLLECTIVISM
• Perception and personality affect how people relate to each other and their work.
• Managers will learn how selective attention, stereotypes, and other attitudinal distortions
are formed and may contribute to group dynamics, interpersonal conflict and inequity in
the workplace.
• Understanding the fundamentals of social identity theory, perception and personality can
assist managers in managing and maximizing diversity, coaching employees and teams,
and reducing stress in the workplace.
PERSONALITY & PERCEPTION
• Each of us has a particular way of perceiving and making sense of the world around
us. It is tempting to assume that human behavior is a response to an objective reality
but, as the comedian Lily Tomlin noted, “Reality is nothing more than a collective
hunch.” The same stimuli may be present in our environment, but what we do with
that stimuli is affected by individual differences.
• Perception is the selection and organization of environmental information to provide
meaningful experiences to the perceiver. It is the process of making sense of sensory
data. Perception serves as a filter or gatekeeper so that we are not overwhelmed by all
the stimuli that bombard us. We need to pay attention to three aspects of perception:
organizing data, selective attention, and perceptual bias.
PERSONALITY & PERCEPTION
• Personality plays a key role in organizational behavior because of the way that people
think, feel, and behave effects many aspects of the workplace. People’s personalities
influence their behavior in groups, their attitudes, and the way they make decisions.
• In the workplace, personality affects such things as motivation, leadership, performance,
and conflict. The more that management understands how personality in organizational
behavior works, the better equipped they are to be effective and accomplish their goals.
REFERENCE
• https://study.com/academy/lesson/management-skills-definition-examples.html