Emotional

Emotional
Intelligence
Intelligence
Farah Berradhi
Rania Sfaihi
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 Plan:
1. What is emotional intelligence (EI)
2. What is business emotional intelligence
3. Does emotional intelligence matter?
4. How EI affects the work place?
5. signs you’re an emotionally intelligent leader.

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What is business emotional intelligence

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 Soft skills, like
Emotional
Emotional intelligence Intelligence, are
Separates the most important for
successful workers leadership
and leaders from the development because
average a large part of any
person’s job is dealing
with people.

. Whether those
people are co-workers
or clients, the ability
to communicate is a
key to success.

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 Developing Improving
Emotional listening skills,
Intelligence is decreasing
essential for conflict and
professional controlling
development impulsive
reactions are the
keys that leads
to professional
achievement

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How EI affects the work place?

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• Emotional intelligence is an
important factor at a workplace
as it influences the job
satisfaction and performance
of the employees .
• An employee with high EI will
have higher job satisfaction and
can positively influence other
team members as well.
• Imbalanced emotions can
impact functioning of the brain,
resulting in negative thought
and poor decisions
• Expressing emotions is very
natural but if it’s not managed well
can negatively impact the mental
and physical health of a person.
• An employee with high EI will be
self-motivated in a better
workplace environment. and can
focus on building his own career
and help others too.
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Signs You Are An Emotionally Intelligent Leader

You operate from competence

You understand your own
capabilities and limitations.
and know when to rely on
someone else on the team.
You’re also willing to talk
about yourself in a straight,
non-defensive manner.

You feel bad moods and

impulses just like everyone
else, but you don’t act on
them; in fact, you control
them.

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 You’re a good listener and you
pay full attention to others and
take the time to understand
what they are saying and what
they mean without interrupting
or speaking over them.
You’re willing to share your
own worries and concerns and
openly acknowledge others’
emotions.
You can wait until your
emotions pass so you can
respond from a place of reason.
You’re interested in moving
yourself forward toward some
vision, goal, or strategy.
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