Success Template: Implementation roadmap poster

Purpose:
Many ServiceNow implementations occur in phases, whether you’re implementing multiple ServiceNow
products or you’re implementing multiple capabilities of the same product. This template will help you
keep your organization’s employees up to date on your implementation roadmap so they know what to
expect from current and future releases. You can print out this poster to put up around your organization’s
office space or post a digital version to your company portal.

When to use template:

Use this template as part of your organizational change management activities to drive excitement and
keep your organization’s employees up to date on your implementation roadmap and go-live dates.

Who should use this template:

The communications lead for the project should complete this template.

How to use this template:

• Customize the background and graphics to match your core theme.
• Change the products/capabilities and implementation dates to match your implementation roadmap.

Additional resources
• How do I build an OCM communication plan?
• Communications Plan Template (Excel)
 Insert your program name

Phase 1 – IT
Improving how you
receive services
XX/XX/20XX

Phase 2 – HR
Streamlining and improving
service delivery
XX/XX/20XX

Phase 3 – Legal
Making requests for legal
reviews a snap!
XX/XX/20XX
 Insert your program name

Phase 1 – IT
Improving how you
receive services
XX/XX/20XX

Phase 2 – HR
Streamlining and improving
service delivery
XX/XX/20XX

Phase 3 – Legal
Making requests for legal
reviews a snap
XX/XX/20XX