Professional Documents
Culture Documents
02
Table of Contents
1. Introduction ...................................................................................................................... 3
2. Login to the System ........................................................................................................... 4
3. View and Process Building Permit Applications................................................................ 5
Home Page ............................................................................................................................ 5
Files in Queue ....................................................................................................................... 5
Acknowledge......................................................................................................................... 7
My Files ................................................................................................................................. 8
File View ................................................................................................................................ 9
View Application ................................................................................................................. 12
Forward ............................................................................................................................... 14
Revert.................................................................................................................................. 15
Endorsement ...................................................................................................................... 16
Work Flow Actions .............................................................................................................. 17
Document Verification ..................................................................................................... 17
Public Agency Submission ................................................................................................ 20
Site Inspection .................................................................................................................. 21
Checklist ........................................................................................................................... 22
Scrutiny Verification ......................................................................................................... 24
External Agency Approval ................................................................................................ 25
Approve ............................................................................................................................ 26
Fee Calculation ................................................................................................................. 28
Challan Upload ................................................................................................................. 29
Payment Verification........................................................................................................ 30
Reject................................................................................................................................ 30
Certificate Issue ................................................................................................................ 31
Noting Tab........................................................................................................................... 33
Documents .......................................................................................................................... 33
1. Introduction
Building Plan Approval System allows easy online submission, verification and approval of
building permission applications.
The Department Application can be accessed only by department users. The application
enables the internal users to take necessary steps on the submitted building permission
applications, workflow creation, assign user privileges, etc.
Department User: The users under the department who are authorized to do the
verification and approval of the submitted building permission application. The department
users can be ULB Admin or System Admin.
System Admin: This user has the rights to create, access and manage all the ULB.
ULB Admin: This user has the rights to access only the ULB assigned to them by the
System admin. This user can create and manage all the workflows corresponding to
the assigned ULB.
Enter the User Name and Password provided by admin user and then click on the button
LOG IN. On successful login, the user will be redirected to the home page.
This section explains how the department users can view their application and take
necessary actions.
Home Page
On successful login, the user will be redirected to the home page as follows.
Files in Queue
Files forwarded from one user to another will be sent to the Files in Q of the user, to whom
the file is being sent.
User can also view the Files in Q from the home page by clicking the icon highlighted.
This will expand My Desk options, from which user can select ‘Files in Q’.
Files in Queue displays the building permit applications forwarded to the logged in user as
per workflow.
Acknowledge
The user should acknowledge the application before commit the workflow action. An
acknowledgement receipt will be sent to the client.
Select the required file and click ACKNOWLEDGE. The acknowledged files will be listed in
My Files option. User can select multiple files for acknowledgement.
My Files
My Files option shows all the acknowledged files which are to be processed by the user.
On selecting the option, the user will be taken to the My Files page as follows.
File View
Select the File Number and the following page will appear.
The File View is a single page interface to view the details of submitted applications.
Available Tabs are explained below:
1. Noting: Lists the application details (Owner, Land, Project, Architect, etc.)
2. Documents: List all the documents submitted by applicant.
3. Sender: Displays the sender of the applications.
4. Responses/Challans: User can add responses to the letters and challans.
5. Message: Lists all the notes entered by different department users.
All workflow actions available for this application will be displayed. The work flow action
will vary based on the work flow configured for the logged in user.
2. Save & Forward: Save the application and forward to the next user.
3. Save & Exit: Save the application and exit the active.
4. View Application: Displays the application details (Land Owner, Land, Project,
Architect, etc.)
View Application
The user can view the details of the building permit application from this page by clicking
the View Application button.
On clicking this, user will redirect to the Application Details page as follows. The
application details includes details of Land Owner, Land, Project, Architect, etc.
Forward
The user can forward the application to next user by clicking on Forward button from
application view.
The forward page will display the user in the next step and allows the user to,
add noting
attach document
Click on Forward to forward the application to the displayed user. On successful forward,
the application will be listed in the inbox of the forwarded user.
If there is more than one user, the application will ask to select the user
before forward.
Revert
The user can revert or send back the application, if required to the previous user with
comments through this option.
Endorsement
Objections can be raised by users, if issues are found in the application. Possible scenarios
will be,
Submitted documents are not proper
Submitted drawing is not proper
The application allows to select the type of actions required for the objection raised, it can
be,
Update the input file
Update or upload documents
User can enter comments on required clarifications and then click on Endorse button.
i. Document Verification
ii. File Verification
iii. Site Inspection
iv. Scrutiny Verification
v. Review
vi. Approval/Rejection
vii. Fee Generation & Payment
viii. Payment Verification
ix. Certificate Issue
Document Verification
This action allows the users to record the verification of submitted documents with the
original documents. General as well as revenue documents are to be verified.
To verify the general document, click on the Acknowledge button and then click on
icon. Select Document Verification - General.
Users can mark the verification status against each document and write comments. They
can also enter any additional comments in overall comments section.
Yes – Select this option, if all the documents are submitted and are verified with the
original documents.
No – Select this option, if one or more documents are not proper or if there are any
missing documents. This enables editing of application allowing the applicant to
submit additional documents or replace existing documents.
To verify the revenue document, click on the Acknowledge button and then click on
icon. Select Document Verification - Revenue.
Users can mark the verification status against each document and write comments. They
can also enter any additional comments in overall comments section.
Users can mark the document verification status as:
Yes – Select this option, if all the documents are submitted and are verified with the
original documents.
No – Select this option, if one or more documents are not proper or if there are any
missing documents. This enables editing of application allowing the applicant to
submit additional documents or replace existing documents.
Select the option and click SAVE.
This action allows the users to submit the application to public agency for issuing NOC (No
Objection Certificate).
Site Inspection
Site inspection process is used to fix a time for inspecting the site of the project and verify
the details given in the application.
Select the Site Inspection option and the Site Inspection Notice as shown below will
appear.
The user needs to select the Inspection Date and Time, enter Comment and then click
SAVE.
It will generate site inspection notice and will send it to the applicant.
Checklist
Checklist entry is used for entering the results of site inspection details.
Select the required checklist from dropdown list. A list of predefined questions will be
displayed.
The user is required to enter all the information marked as mandatory and then click on
SAVE.
User can also answer the question through mobile application during Site
Inspection.
Scrutiny Verification
This action allows department user to verify the scrutiny report generated.
After Verification, user needs to recommend the action and click SAVE button.
The details of the application will be displayed. Enter the comment and click Approve.
Approve
This action allows approval of the application. Click on APPROVE button to approve
the building permit. After approval, an e-mail will be sent to the owners and applicant.
Before approval scrutiny report should be verified and external agency approval . After
approval, forward to next user for next action.
Fee Calculation
This action generates the sanction fees for the application as per the configured fee heads.
Click on SAVE to proceed.
Fee heads are configured by admin and some of the fee heads can be
configured to make it editable after the fee generation process.
Challan Upload
Enter Bank Challan Number, Bank, Branch and then upload scanned copy of challan file.
Click on Proceed to save.
Payment Verification
Once user made payment, payment verification has to be done by the concerned authority.
Reject
Rejection of the application can be done by the user after entering proper comments. The
password should be entered for confirmation purpose. Then click on REJECT.
Certificate Issue
This action generates the approval certificate for the application and can be downloaded
from the client portal. The final approval comments will also be displayed in the certificate.
For this action to complete successfully there should not be any outstanding payment.
Noting Tab
This tab allows the user to add noting. Click on the option ADD NOTING, to add noting
based on the user findings and add comments for the next user.
Documents
This tab lists all the documents attached during the application submission and also the
documents attached during entering the noting. The user can remove only the documents
submitted by them during ADD NOTING process.