Professional Documents
Culture Documents
Grading formula.
Cases 20%
Project 20%
PROJECT (20%)
Includes two parts (part A & part B) Part B- 15%
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date: till
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of semester.
semester.
Group
Group up
up to
to four
four students
students or
or more
more isis allowed.
allowed.
..
© Copyright McGraw-Hill. All rights reserved. 1–7
Cases
Cases to
to Solve
Solve (( 20%)
20%) ..
You
You are
are requested
requested to
to solve
solve four
four cases
cases (( will
will be
be
uploaded
uploaded on
on the
the system).
system).
Due
Due date:
date: till
till the
the end
end of
of semester
semester
Be creative
There is no right Look into details
Or wrong idea.
if we do not adapt to the new challenges ,we will definitely suffer big time!
(Nokia-Cannon are some of the failure modules)
1–16
What are the Major Elements Affecting
Management?
customer needs for Business Ethics, CSR, Corporate governance, regulations and
transparency (sustainability reports) which has become a strategic contemporary tool to
survive. (Emotional intelligence systems instead of bureaucracy.)
“If we do not change our way of thinking and unless we become PROACTIVE
we will end up fishing !”
1–18
Do not stay in your comfort zone is contemporary management.
Stupid is knowing the truth, seeing the truth, but still believing the lies.
Don’t waste your time by doing same mistakes and expect a different output.
Stay away from negative people , they have a problem for each solution
Your value does not decrease based on someone’s inability to see your worth
After watching the below link , we must discuss if the basic fayol’s
management principals are modern applying.
ttps://www.youtube.com/watch?v=RIozYN_rhkA
When all smaller tasks complete as expected, they all together help to
accomplish the single complicated job.
According to Henri Fayol, "Authority is the right to give orders and the power
to exact obedience."
Employers must create a culture where everyone should embrace the culture of
ethics instead of blindly following the code of conduct ( Enron had the best code of
conduct and it failed).
•This principle states that there must be only one superior to a subordinate.
•That is, an employee or a worker must not have many bosses or superiors.
• If an employee or subordinate has to work under the influence of many bosses or
superiors, then it creates a confusing situation, dilemma and disorder.
This also affects overall efficiency, productivity and profit of the organization.
Unity of command is till used today in order to eliminate dilemma and disorder.
But what happens if you are taking orders from a non ethical manager? (I turn a
blind eye in order not to loose my job).
Instead of direct boss evaluation most companies are using the 360 degree in
order to avoid biases and to reduce the risk of non ethical behavior.
Any evaluation must be discussed with the evaluated employee with rights to
claim and objection.(right reinforced by the law and ethical standards)
The right to a whistle blow must be well defined and ensured in the code of
conduct.
Centralization
It is a rule which means that the power of decision making of the
organization remains under control of the top level management. It is also said that
everything which decreases the role of subordinates can be termed as centralization
because top level management retains everything. There are three types of
centralization that are departmental centralization, centralization of performance
and centralization of management.
Decentralization
It is a rule under which the power is deputed to the lower level
management. More clearly, it can be termed as the delegation of power to all levels
of management across the organization. Everything that enhances the role of
subordinates is known as decentralization. In order to take major decision very
strictly, the power is retained by the top management.
The technology allows to throw back to the centralization in decision and control
and eliminates the risk.
One head and one plan for a group of activities with the same objective. All
activities which have the same objective must be directed by one manager, and he must
use one plan.
He must use only one plan for all the marketing activities. Unity of direction
means activities aimed at the same objective should be organized so that there are one
plan and one person in charge.
No employee is irreplaceable?
Stock option is the recent trend that sustain motivation and loyalty.
What do you think if every employee is a shareholder?
Employees do not leave business, they leave managers.
Non financial compensations are the new trend backed by a Stock option
(system ensuring a good financial dividend distribution).
The employees should be treated with kindness & equity if devotion is expected of
them.
We should
It implies that managers are working
be fair on
andaimpartial
system while dealing with the
subordinates. where we can provide a
certain scale values for
employees
They should give similar and
treatment to include
people ofthese
similar position.
values in the balance sheet
according
They should not discriminate to theirtoworth
with respect age, caste, sex, religion, relation etc.
( negative or positive) within.
Equity is essential to create and maintain cordial relations between the managers
and sub-ordinate.
Fayol was of opinion that, “at times force and harshness might become necessary
for the sake of equity”.
. © Copyright McGraw-Hill. All rights reserved. 1–32
After noticing a new idea?
What shall you do ?
OR
-Shall you take this idea as an opportunity and start building some idea’s around
it to make change(s)?
This principle is concerned with proper & systematic arrangement of things and
people.
Material order- There should be safe, appropriate and specific place for every
article and every place to be effectively used for specific activity and
commodity.
Social order- Selection and appointment of most suitable person on the suitable
job. There should be a specific place for every one and everyone should have
a specific place so that they can easily be contacted whenever need arises.
Stock-option
Fayol advised that management is the
should new opportunity
provide trend. to its employees to
Hearing the voice
suggest ideas, experiences& of employees
new method of work. and
ensuring awards for creative idea’s
can make of
It helps in developing an atmosphere a leverage.
trust and understanding.
The package
People then enjoy working productionbecause
in the organization line is ait adds to their zeal and
energy. supportive example
They can be encouraged with the help of monetary & non-monetary incentives.
It refers to team spirit i.e. harmony in the work groups and mutual understanding
among the members. Spirit De’ Corps inspires workers to work harder.
Fayol cautioned the managers against dividing the employees into competing
groups because it might damage the moral of the workers and interest of the
undertaking in the long run.
https://www.youtube.com/watch?v=EKANxSldLZY
HW 1:
Which is better to recent
companies and why?
1–38
Watch the following link
for next session
https://www.youtube.com/watch?
v=ouwcIR3ia3o&list=PL5_4nCmk3cs9w_R5x4zs0KAQ9X4RKeuQc
Focus
Internal External
FAMILLY ADHOCRACY
-Personal growth -Open
-Cooperation -Innovative
-Team Work -Synergy
Internal External
HIERARCHY
Control MARKET ORIENTED
-Order
-Productivity
-Discipline
-Making money
-Documentation
-customer oriented
-Facts
-Competitive
What matters
is what
you do not see
Conclusion :
“ Managing diversity makes all the difference* “
The Puzzle Module Known as the octagram is one real challenge that we need to
discuss!!*
Becoming a master manager
“Robert Quinn”
Art of war
“Sun TZU”
Restructuring
Downsizing an organization by eliminating the jobs of large
numbers of top, middle, or first line managers and non
managerial employees
Outsourcing
Contracting with another company, usually abroad, to have it
perform an activity the organization previously performed itself
Increases efficiency because it lowers operating costs, freeing
up money and resources that can be used in more effective
ways.
Empowerment
• Expansion of employees' knowledge, tasks, and decision
making responsibilities.
Figure 1.4
© Copyright McGraw-Hill. All rights reserved. 1–51
To
To read
read the
the Next
Next following
following slides
slides
Maker
Maker sure
sure to
to Know:
Know:
-The
-The Level
Level of
of management.
management.
-The
-The Difference
Difference between
between efficient
efficient and
and
effective.
effective.
-the
-the four
four components
components of
of management
management
• Effectiveness
Doing the right things
Attaining organizational goal
Figure 1.1
© Copyright McGraw-Hill. All rights reserved. 1–59
Why
Why Study
Study Management?
Management?
Figure 1.2
© Copyright McGraw-Hill. All rights reserved. 1–61
Types
Types of
of Managers
Managers
• Levels of management
First-line managers
• Responsible for day-to-day operations. Supervise people
performing activities required to make the good or service.
Middle managers
• Supervise first-line managers. Are responsible to find the
best way to use departmental resources to achieve goals.
Top managers
• Responsible for the performance of all departments and
have cross-departmental responsibility. Establish
organizational goals and monitor middle managers. Form
the top management team along with the CEO and COO.
Figure 1.3
© Copyright McGraw-Hill. All rights reserved. 1–63
Relative
Relative Amount
Amount of of Time
Time That
That Managers
Managers
Spend
Spend onon the
the Four
Four Managerial
Managerial Functions
Functions
Figure 1.4
© Copyright McGraw-Hill. All rights reserved. 1–64
Recent
Recent Changes
Changes in
in Managerial
Managerial Hierarchies
Hierarchies
• Why?
Global competition
Advances in IT
Economic wars
• Some results:
Restructuring
Empowerment & Self-managed teams
Figure 1.5
© Copyright McGraw-Hill. All rights reserved. 1–69
Challenges
Challenges for
for Management
Management in
in
aa Global
Global Environment
Environment
• Increasing Number of Global Organizations.
• Building a Competitive Advantage
• Maintaining Ethical Standards
• Managing a Diverse Workforce
• Utilizing Information Technology and E-
commerce
• Others…????
Figure 1.6
© Copyright McGraw-Hill. All rights reserved. 1–71
Managing
Managing
in
in aa Contemporary
Contemporary
World
World
PowerPoint Presentation by Charlie Cook
Copyright © 2004 Prentice Hall, Inc.
All rights reserved.
Three
Three Waves
Waves That
That Changed
Changed the
the World
World
• Agriculture
Until the late nineteenth century, all economies
were agrarian.
• Industrialization
From the late 1800s until the 1960s, most
developed countries moved from agrarian societies
to industrial societies.
• Information
Information technology is transforming society from
its manufacturing focus to one of service.
EXHIBIT 2.1
EXHIBIT 2.2
Do
Do you
you consider
consider technology
technology as
as aa product
product or
or
aa communication
communication tools?
tools?
EXHIBIT 2.3
A-Organization
B- Department
C- Team
D- Presentation group
Which management skill is the ability to understand, alter, lead, and control the
behavior of other individuals and groups?
A- Conceptual
B-Human
C-Technical
D-Technological
A-Skill-sets
B-SKAs
C-Competencies
D-skill traits