Virtu 

 Virtual IT

Topic : MS INTUNE
Drop In
Topic : MS INTUNE-brainstorming on
ideas – Android/iOS
FY21 JUNE
Organized by : Tech Support Client Team
Organized by : Tech Support Client Team

Air Products Internal Use Only

 How to Contact IT Support?

• IT Hotline
• Self-Service ITNow

Requirements of Intune Portal

Agenda Company Portal

How to download Outlook/ Teams/ Skype

Scenario and Solution links

Q&A

Air Products Internal Use Only

How to Contact IT Support?

Air Products Internal Use Only

 Requirements of Intune portal
1. Employ a PIN or an alternative security feature to access the device. ​Operating System ​Comments

2. Keep your device’s operating system and applications up-to-date.

​Apple 14.5.1
3. Enable the "time out" feature so the device automatically locks after
a period of inactivity. ​Google Android Current version is 10.0 

4. Use a secure, encrypted connection between the mobile device and ​MacOS 11.0
the Air Products' networking environment. 

Note : The requirements gets change periodically, so to check the details ​Windows 10 ​Current version is 1909

you can follow the KB.  

(Banned & Restricted IT Items - Req--Mobile-Devices (sharepoint.com))

Air Products Internal Use Only

 COMPANY PORTAL
• 1) Enrolling an Android Device onto MDM Using Microsoft Intune

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2) Enrolling an Ios Device onto MDM Using Microsoft Intune

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How to download Outlook/Skype/Teams

• 1. Open Intune Portal.

• 2. Download corporate and
Microsoft Office 365
applications for use with work
data. 
• 3. Search for
Outlook/Skype/Teams from the
search bar.
• 4. Once you will search the
application it will prompt for
installation.

Air Products Internal Use Only

 Scenario and solution links
I have a new mobile number, how to update?
IT Knowledge - How do I change my multi factor authentication (MFA) method? (service-now.com)
If my device is compatible in MDM?
Banned & Restricted IT Items - Req--Mobile-Devices (sharepoint.com)
How do I enrol my android device in Intune Portal?
IT Knowledge - Enrolling an Android Device onto MDM Using Microsoft Intune (Android Enterprise) (service-now.co
m)
I own corporate ios device, how do I enrol in Intune Portal?
IT Knowledge - Enrolling Corporate-Owned iOS Devices in MDM (service-now.com)
How can I enrol personal ios device in Intune Portal?
IT Knowledge - Enrolling a Personally-owned iOS Mobile Device in MDM (service-now.com)
How do I install different apps from Intune Portal?
IT Knowledge - Installing Microsoft Outlook and Other Applications and Configuring Outlook on iOS (service-now.c
om)

Air Products Internal Use Only

 Q&A

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Air Products Internal Use Only