Melbourne's Stamford

Plaza Hotel

Strategy and Leadership in Tourism

and Hospitality
AMENITIES
ETHICAL AND AUTHORITARIAN LEADERSHIP
Ethical leadership
prevent company scandals, ethical
dilemmas, and ethical issues. Ethical
Leaders are willing to assume full
responsibility and share a recovery plan if
needed. (What Is Ethical Leadership?,
2021)
Authoritarian leadership
styles allow a leader to impose
expectations and define outcomes.
The authoritarian leadership style is
also used when team members need
clear guidelines. (What Is
Authoritative Leadership? |
Indeed.com, 2021)
 Choosing the Right
WHAT IS A CEO?

A CEO is the highest-ranking individual in an organization. The CEO

is responsible for the overall success of a business entity or other
organization and for making top-level managerial decisions. (CEO, 2021)

HIRING PROCESS FOR A CEO!

Defining Delineation Assessment

Recruitment Selection of
Executive of Desired and
Position of Potential Desired
Candidate Evaluation of
Requirements Applicants Candidates Candidate
Attributes

Figure 1. Shrm.org. 2021. [online] Available at: <https://www.shrm.org/hr-today/trends-and-forecasting/special-reports-and-expert-views/documents/

executive-talent.pdf> [Accessed 16 December 2021].
Choosing the Right Cont.

1. Defining Executive Position Requirements

Understand the Nature of Executive Work
Analyze Organizational Cycles
Define External Challenges
Clarify Organizational Strategy
2. Delineation of Desired Candidate Attributes
Cognitive Attributes
Business Attributes
Shrm.org. 2021. [online] Available at: <https://www.shrm.org/hr-today/trends-and-forecasting/special-reports-and-expert-views/documents/executive-
talent.pdf> [Accessed 16 December 2021].
Choosing the Right Cont.

3. Recruitment of Potential Applicants

Internal Versus External Candidates
4. Assessment and Evaluation of Candidates
Psychological Inventories and Cognitive Tests
Resumes, References and Performance Records
Work Samples: Judgment Tests, Simulations and
Shrm.org. 2021. [online] Available at: <https://www.shrm.org/hr-today/trends-and-forecasting/special-reports-and-expert-views/documents/executive-
talent.pdf> [Accessed 16 December 2021].
Choosing the Right Cont.

Shrm.org. 2021. [online] Available at: <https://www.shrm.org/hr-today/trends-and-forecasting/special-reports-and-expert-views/documents/executive-

talent.pdf> [Accessed 16 December 2021].

5. Selection of Desired Candidates

Making The Final Decision
 Strategies on Employee’s Engagement
Leadership Style creates positive affect, resulting in
The employee-employer relationship is greater workplace and task engagement.
one of the most important factors that
influence employee engagement
(Alegre, Mas-Machuca, & Berbegal-
Mirabent, 2016).

Fun at Workplace
Plester and Hutchison (2016) in their
exploratory study suggested that some
forms of workplace fun offer individual
employees a refreshing break which
 Strategies on Employee’s Engagement
Training and Development Opportunities
Regular updating in employee knowledge
and skills is likely to result in effective
performance on the job and meet
organizational needs. Apart from this, it
includes components such as the
psychological safety to be able to Job Characteristics
develop, the chance to hone Immersion in task performance is
competencies, and even the possibility of more challenging when task
repertoire diversification (Hussein, 2017). characteristics are unpleasant.
Hence, employees need to find
their work meaningful, and see a
link between their work, and the
company’s goals and objectives
(Hussein, 2017).
 Strategies on Employee’s Engagement

Rewards and Recognition Schemes Organizational Culture

A 2012 Gallup study conducted Building a distinctive

across the globe showed that
employees who received recognition
for their work are more likely to
increase their productivity and stay
with their organizations.
organizational culture which allow
for alignment of individual and
company values and goals is likely
to go a long way in employee
engagement (Kompaso & Sridevi,
2010).
 Strategies on Employee’s Engagement

Diversity and Inclusion

Involving Employees in
Community Development Facilities such as day care, child care leaves,
paid paternity, maternity and adoption leaves,
This is likely to create a sense of mother’s nursing rooms, options to women
belongingness, pride and can employees to return after a career break,
encourage employees to be flexi-work options as per one’s needs,
responsible citizens. This can be providing employment to transgenders and
seen as an important engagement differently abled are good examples of
tool as well. practicing diversity and inclusion at
workplace.
<https://www.researchgate.net/publication/330457301_Employee_Engagement_Strategies_With_Special_Focus_on_Indian_Firms> [Accessed
16 December 2021].
 REFERENCES

• Alegre, I., Mas-Machuca, M., & Berbegal-Mirabent, J. (2016). Antecedents

of employee job satisfaction
• Hussein, N., Abdul Razak, N. A., & Omar, M. K. (2017). Learning
Organization and Work Engagement: An Empirical Evidence of a Higher
Learning Institution in Malaysia. Information Management and Business
Review, (1), 17-22.
• Kompaso, S. M., & Sridevi, M. S. (2010). Employee engagement: The key to
improving performance.
• Plester, B., & Hutchison, A. (2016). Fun times: The relationship between fun
and workplace engagement.
 REFERENCES
• <https://corporatefinanceinstitute.com/resources/careers/jobs/what-is-a-ceo-chief-
executive-officer/> [Accessed 16 December 2021].
• <https://www.researchgate.net/publication/
330457301_Employee_Engagement_Strategies_With_Special_Focus_on_Indian_Fir
ms> [Accessed 16 December 2021].
• Indeed Career Guide. 2021. What Is Authoritative Leadership? | Indeed.com.
[online] Available at:
<https://www.indeed.com/career-advice/career-development/authoritative-
leadership> [Accessed 16 December 2021].
• Shrm.org. 2021. [online] Available at: <https://www.shrm.org/hr-today/trends-and-
forecasting/special-reports-and-expert-views/documents/executive-talent.pdf>
[Accessed 16 December 2021].
• Western Governors University. 2021. What Is Ethical Leadership?. [online]
Available at: <https://www.wgu.edu/blog/what-is-ethical-
leadership2001.html#close> [Accessed 16 December 2021].