Lay Offs During

COVID Pandemic
Here is where our presentation begins
 Topics for discussion
1. Define a research problem that you would like to work on.

2. Specify industry that you would cater to.

3. What are objectives of your research ?

4. Who is facing this problem and what you aspire to do as part of

research?

5. Whom you will reach out for data collection ?

Research Problem
• Layoffs of delivery agents.

• Low salaries to delivery

executive.

• Unhealthy working environment.

• Not valued or appreciated for

the work.
 Facilitates orders and
provides customer service

Food
aggregators .
 Objectives

Understanding the Tackling this situation

reasons behind and making sure to
layoffs. To understand the bring in a change.
issues faced by the
delivery executives.
 Problem faced and Solution

The delivery executive who are in desperate need of a job and are the
sole earners of the family.

The slightly unfortunate ones who could not get educated but want to
work for the sake of their family.

We aspire to make these companies understand the problems faced by

the delivery executives and work towards the betterment of them
 Data Collection
Surveys

Questionnaire
Primary
Customer Feedback

Articles
Secondary
News
 Article – 1
“Food Delivery Services and Customer Preference: A Comparative Analysis”
APA
Chandrasekhar, N., Gupta, S., & Nanda, N. (2019). Food delivery services and customer preference:
a comparative analysis. Journal of Foodservice Business Research, 22(4), 375-386.

Abstract
Consumer perception plays an important role in understanding the consumer`s decision-making process. The purpose of
this study was to determine the impact of online food delivery services such as Swiggy, Foodpanda and Zomato on
consumers.
 Article : 2
“A Study on Impact of Covid-19 on Buying Behavior of Consumer on Online Food Delivery with Reference to Zomato”

APA
Shetty, D., & Jayadatta, S. A Study on Impact of Covid-19 on Buying Behavior of Consumer on
Online Food Delivery with Reference to Zomato’.

Abstract
 Behaviors, interactions and experiences of Covid 19 on online food delivery on consumers.

 To understand developmental aspects and trends in online food delivery channel. The
study involves descriptive research.

 Companies had to undertake certain drastic measures such as pay cuts, layoffs besides also
suspend certain operations and restructure the organization to reduce their losses.
 Article -3
Customers response to online food delivery services during COVID-19 outbreak using binary logistic regression

APA
Mehrolia, S., Alagarsamy, S., & Solaikutty, V. M. (2021). Customers response to online food
delivery services during COVID‐19 outbreak using binary logistic regression. International
journal of consumer studies, 45(3), 396-408.

Abstract.
 Thank you
Participants
Siddhi Chourasia-62
Aarushi Dua-25
Kevin Shah-12
Razina Khan-13
Adarsh Jaiswal-07