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Attribute of a Housekeeping

Personnel
Personal
HygienePleasant
Memory Personality
Punctua Physical
lity Fitness
Tact & Eye for
Diplomacy details
Corpora
Honest
Adaptab tion
ility
Personal Hygiene

Personal hygiene involves those practices performed by an


individual to care for one's body, health and well being, through
cleanliness. 
Pleasant Personality

Positive Greeting
Attitude the guest

Smiling
face
Courteous

Ready to help
Physical Fitness
Physical fitness is a general state of health and well being and more specifically, the
ability to perform occupations and daily activities.
Physical fitness is generally achieved through-
• Proper nutrition
• Moderate-vigorous physical exercise 
• Sufficient rest

CHANGES OF INJURIES
4
Rate, per 100 emps.

3.2
3
2.0
2 1.7
1.1
1

0
Housekeeper Dishwasher Cook/Kitchen Server
Eye for Details
Consider the minute details that are missed out by a layman may not observe
Here the missing spots
Tact & Diplomacy

The art to handling unusual guest requests/complaints.


Corporation

Activity – Team activity


involving corporation
Adaptability
Important for the changing business
environment
Honest

•Come in close contact


with guest belongings

•Avoid temptation
Punctuality
Memory

Mr. Sharma just


like last time we
have placed extra
pillows in your
room.

Memory is an essential assist for the Housekeeping staff.

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