Principles of Management

Chapter#1
INTRODUCTION TO MANAGEMENT &
ORGANIZATIONS

Course Instructor:
Hamza
 MANAGEMENT

 Coordinating work activities so that they are completed efficiently and

effectively with and through other people.
 Efficiency refers to getting the most output from the least amount of
inputs. Because managers deal with scarce inputs—including resources
such as people, money, and equipment—they’re concerned with the
efficient use of those resources. It’s often referred to as “doing things
right”—that is, not wasting resources.
 It’s not enough, however, just to be efficient. Management is also
concerned with being effective, completing activities so that organizational
goals are attained. Effectiveness is often described as “doing the right
things”—that is, doing those work activities that will help the organization
reach its goals.
 MANAGERS
 Someone who works with and through other people by coordinating their
work activities in order to accomplish organizational goals.
 First-line managers: Managers at the lowest level of management who
manage the work of nonmanagerial employees.
 Middle managers: Managers between the lowest level and top levels of
the organization who manage the work of first-line managers.
 Top managers: Managers at or near the upper levels of the organization
structure who are responsible for making organization-wide decisions and
establishing the goals and plans that affect the entire organization.
MANAGEMENT SKILLS
MANAGEMENT ROLES
 ORGANIZATION

 A deliberate arrangement of people to accomplish some specific purpose

Deliberate
Distinct Purpose
Structure
People
UNIVERSALITY OF
MANAGEMENT
Rewards & Challenges of Manager
Rewards Challenges

Have
opportunities to Do hard work
think creatively

Help others find

Have to deal
meaning &
with variety of
fulfillment in
personalities
work

Support, coach Often have to

and nurture make do with
others limited resources

Motivate others
Work with in chaotic &
variety of people uncertain
situations

Success depends
Play role in
on other’s work
influencing
performance
 How Manager’s Job Changing
• Shifting organizational boundaries
• Virtual work places
• More mobile workforce
Changing • Flexible work arrangements
Technology • Empowered employees

• Risk management
• Work life-personal life balance
• Restructured workplace
Increased
• Globalization concerns
Threats to
Security

• Redefined Values
Increased • Rebuilding trust
Emphasis on • Increased accountability
Organizational
& Managerial
Ethics

• Customer service
• Innovation
Increased
•
Competitivenes Globalization
s