CHAPTER 11:

SOCIAL RELATIONSHIP
SOCIAL RELATIONSHIPS
- the sum of the social interactions between people over
time.
- tend to be less intimate, less self-disclosure but may
still exclusives.
SOCIAL INFLUENCE
- is defined as change in an individual’s thoughts,
feelings, attitudes, or behaviors that results from
interaction with another individual or a group.
TYPES OF SOCIAL INFLUENCE
1. Conformity – involves change of behavior, belief and
thinking to be like others.
2. Compliance and Obedience – involves change of behavior,
belief and thinking just by following what is required or
requested to do. Both usually stem from either respect or fear
from the person in authority.
3. Internalization – involves accepting influence because the
content of the induced behavior is congruent with his value
system.
4. Minority Influence - takes place when a member of a
minority group influences the majority to accept the
minority's beliefs or behavior.
5. Identification - desire to be like the influencer .
6. Conversion – social influence occurs when an
individual whole-heartedly changes his/her original
behavior, belief and thinking.
 signifies delayed and long-lasting rather than
immediate and temporary.
 represents private acceptance rather than public
compliance.
7. Reactance – rejection of influence.
8. Persuasion – social influence in which an audience is
intentionally encouraged to adopt an idea, attitude, or
course of action.
LEADERSHIP
- refers as the ability of a person in position of authority
to influence others to behave in such a manner that goals
are achieved.
THEORIES OF LEADERSHIP
1. Great-Man theory – assumes that the traits of leadership are
intrinsic. That simply means that great leaders are born and
they are not made.
2. Trait theory – believes that people are either born or are
made with certain qualities that will make them excel in
leadership roles such as intelligence, sense of responsibility,
creativity and other values puts anyone in the shoes of a good
leader.
3. Behavioral theory – focuses on the behaviors of the leaders
as opposed to their mental, physical or social characteristics.
4. Participative Theory – leader gets involved with their
followers when solving problems and in making decisions.
5. Contingency theory (Situational) – assumes that there is no single
way of leading and that every leadership style should be based on
certain situations, which signifies that there are certain people who
perform at the maximum level in certain places; but at minimal
performance when taken out of their element
6. Laissez-Faire theory (Delegative) – leaders are hands-off and allow
group members to make the decisions.
7. Transactional theory – also known as exchange theories of
leadership, are characterized by a transaction made between the
leader and the followers and values a positive and mutually beneficial
relationship
8. Transformational theory – focuses upon the connections formed
between leaders and followers which create a solid relationship that
results in a high percentage of trust, which will later result in an
increase of motivation, both intrinsic and extrinsic, in both leaders
and followers.
9. Authentic Leadership

a. Leadership is situational.
 Leader is able to assess the situation quickly.
 Leader is able adjust to the situation.
 Leader is able to create and provide the appropriate and
necessary action to address to the problem.
b. Leadership is non-hierarchical
 Leadership is not based one’s position in the organization.
c. Leadership is relational
 Leaders and followers create a relationship where interests
are mutually met.
10. Leader-Member Exchange Theory (LMX) – explores
how leaders develop relationships with team members;
and it explains how those relationships can either
contribute to growth or hold people back (transactional).
11. Heroic Leadership - leading a group with absolute
integrity while inspiring individual performance to a
personal best and building a team spirit of sacrifice for
the common good.
a. Self-awareness
b. Ingenuity – inventiveness and cleverness.
c. Love
d. Heroism – motivating and inspiring others to reach
their higher goals.