FLORENCE HEALTHCARE SOCIAL INTERNSHIP

SERVICES

NAME - ANUJ KUMAR SINGH

SRN - PES1UG20BB156

MR. MANIMAHADEVA
(ORGANISATION GUIDE)
FLORENCE HEALTHCARE SERVICES
TABLE OF CONTENT
FLORENCE HEALTHCARE SERVICES
INTRODUCTION (WHAT IS SOCIAL INTERNSHIP?)

• SOCIAL INTERNSHIP IS A KEY COMPONENT OF ANY MASTER OF SOCIAL WORK PROGRAME. INTERNSHIPS
PROVIDE STUDENTS WITH THE OPPORTUNITY TO CONNECT AND INTEGRATE SOCIAL WORK THEORY AND
PRACTICE IN REAL WORLD .

• SOCIAL INTERNSHIP INCLUDE SOCIAL SERVICE ORGANISATIONS, GOVERNMENT AGENCIES, HOSPITALS,

SCHOOLS ETC.

• WORKING UNDER THE GUIDANCE OF PROFESSIONAL SOCIAL WORKERS, INTERNS GAIN HANDS OF
EXPERIENCE IN, CASE MANAGEMENT, ASSESSMENT, EVALUATION AND TREATMENTOF CLIENTS.

• STUDENTS MAY ALSO BE GIVEN THE OPPORTUNTITY TO DEVELOP AND EVALUATE SERVICES THAT ADDRESS
THE NEED OF THE COMMUNITY.
FLORENCE HEALTHCARE SERVICES
(GENERAL INTRODUCTION TO THE ORGANISATION TYPE)

• FLORENCE HEALTHCARE SERVICES WAS FOUNDED IN NAGARBHAVI, BENGALURU IN 2001 BY MR. DHARMA
SWAMANNA, WHO IS THE FOUNDER AND CEO OF THIS SOLE TRADING NON PROFIT ORGANISATION.

• THE FLORENCE MOTTO IS “SERVE THE ELDERLY IN NEED”.

• THE FLORENCE HEALTHCARE SERVICES ORGANISATION PROVIDE HOUSING FACITIES AND MEDICAL
FACILITIES TO THE ELDERLY PEOPLE WHO HAVE BEEN ADMITTED IN THE ORGANISATION FOR NONE TO
AFFORDABLE PRICES.

• THEY CONDUCT VARIOUS VOLUNTEERING AND INTERNSHIP PROGRAMS TO INCREASE SUPPORT OF THE
ORGANISATION FOR FUNDRAISING AND HAVING REGULAR CONVERSATION WITH THE ELDERLY PEOPLE
AND HELP THEM TO RETAIN THEIR MENTAL CAPABILITIES BY MAKING THEM PLAY SMALL INDOOR GAMES
AND TO CREATE A NOSTALGIC ENIVORNMENT FOR THE ELDERLY AND HELP THEM SMILE AGAIN
 FLORENCE HEALTHCARE SERVICES
(PHOTOS OF PARTICIPATION IN THE ACTIVITIES AND EVENTS CARRIED OUT AT THE ORGANISATION)
FLORENCE HEALTHCARE SERVICES
1ST WEEK LEARNING

• THE ORGANISATION GUIDE GAVE A BRIEF INFORMATION ABOUT THEIR ORGANISATION AND GAVE
THE LOCATION OF ALL THE THREE OF THEIR ORGANISATIONAL BRANCHES.

• THIS WEEK WE HAD TO SERVE A SINGLE BRANCH WHICH IS ‘FLORENCE HEALTHCARE CENTRE’
WHICH WAS THE FIRST BRANCH ESTABLISHED BY THEIR ORGANISATION.

• THE GUIDE LEAD ME TO ALL THE ROOMS IN THIS BRANCH AND EXPLAINED ME ALL THE ACTIVITIES
WHICH TAKES PLACE IN THIS HEALTHCARE CENTRE.

• I WAS INSTRUCTED TO INTERACT WITH THE PATIENTS OF CERTAIN WARDS AND HAD TO OFFER
THEM THEIR MEALS AND MEDICATIONS. THEY SPOKE TO ME ABOUT THEIR LONELINESS AND HOW
THEY MISS THEIR FAMILIES, HOW MUCH HARSH CONDITIONS THEY FACED BEFORE AND AFTER
COMING HERE.
FLORENCE HEALTHCARE SERVICES
2ND WEEK LEARNING

• THIS WEEK WE HAD TO SERVE A SECOND BRANCH WHICH IS ‘FLORENCE OLD AGE AND
MEDICAL SERVICES’ WHICH WAS THE SECOND BRANCH ESTABLISHED BY THEIR
ORGANISATION. IT IS LOCATED QUITE CLOSE TO THE FIRST ONE.

• THE GUIDE LEAD ME TO ALL THE ROOMS IN THIS BRANCH AND EXPLAINED ME ALL THE
ACTIVITIES WHICH TAKES PLACE IN THIS BRANCH.

• THIS BRANCH MAINLY FOCUSES ON RENDERING HOUSING SERVICES TO THE ELDERLY

PEOPLE. THE REASON I WAS PROVIDED INTERNSHIP WITH AN OLDAGE HOME WAS TO
INTERACT WITH THESE ELDERS WHOSE MENTAL STABILITY HAVE BEEN COMPLETELY
TAMPERED DUE TO HARSH REALITIES THEY HAVE FACED BEFORE AND AFTER COMING TO
THIS OLDAGE HOME.

• I WAS INSTRUCTED TO INTERACT WITH THE PATIENTS OF CERTAIN WARDS AND HAD TO
OFFER THEM THEIR MEALS AND MEDICATIONS AND ALSO TO MAKE THEM HAVE A
CONVERSATION WITH ME AND TRY TO MAKE THEM LAUGH.
FLORENCE HEALTHCARE SERVICES
3RD WEEK LEARNING

• IN THE 3RD WEEK OF MY INTERNSHIP, I VISITED THE LAST BRANCH OF THE ORGANISATION
‘FLORENCE OLD AGE HOME AND MEDICAL SERVICES’ WHICH IS A LITTLE DISTANT FROM THE
OTHER TWO BRANCHES.IN THIS BRANCH THERE WERE ALSO ORPHAN CHILDREN ALONG WITH
ELDERLY PEOPLE.

• THIS WEEK I HAD TO EXPLORE THE WHOLE BRANCH MYSELF AND UNDERSTAND THE FUNCTIONS
OF EACH OF THE ROOMS BY MYSELF USING THE PREVIOUS BRANCHES EXPERIENCES.

• I WAS INSTRUCTED TO SERVE THE ELDERLY MYSELF VOLUNTERILY AND HAVE SMALL
CONVERSATIONS WITH THEM AND MAKE THEM SMILE AND LAUGH, WHICH THE ELDERLY HAVE
FORGOTTEN EVER SINCE THEY WERE ADMITTED IN THESE WARDS. THEY SHARED THEIR
CHEERFUL AND PAINFUL EXPERIENCES FROM THEIR PAST AND PRESENT. I SERVED THEM WITH
FOOD AND MEDICATION AS USUAL.
FLORENCE HEALTHCARE SERVICES
4TH WEEK LEARNING

• IN THE LAST WEEK OF MY INTERNSHIP, I VISITED ALL THE THREE BRANCHES ON SIMULTANEOUS
DAYS AND PLAYED MINI GAMES AND SMALL BOARD GAMES AND HAD CONVERSATIONS WITH THEM
AS USUAL. I SERVED THEM THEIR FOOD, SPOKE TO THEM, GAVE THEM THEIR MEDICATIONS. WE
MADE THEM EXERCISE AND STRETCH A LITTLE. THERE WAS A PATIENT WHO WAS ON A CRITICAL
STAGE TO A MULTISPECIALITY HOSPITAL.

• CONCLUSION

• SINCE THIS IS A NON PROFIT ORGANISATION, THEY HAVE LIMITED FUNDS AND STAFFS TO LOOK
AFTER ALL THE PATIENTS THERE. THEY NEED MORE VOLUNTEERS TO HELP THEM AID ALL THE
PATIENTS IN THE HOUSING SERVICE DEPARTMENT. THE ORPHANS AND ELDERLY SERVICES HAVE
BEEN POORLY MANAGED DUE TO SHORTAGE OF FUNDS AND THE STAFFS ARE NOT VERY FRIENDLY
TO THE ORPHAN KIDS AND ELDERS. HOWEVER THEY ARE TRYING TO CREATE MORE VOLUNTEERS
AND INTERNS THROUGH SOCIAL MEDIA ADVERTISEMENTS.