HPE POINTNEXT TECH CARE

CONTENT
March 2021

#REDEFINESUPPO
CONTENTS WITH LINKS TO RELEVANT SLIDES

• Correct Naming Convention

• Launch Blog
• Seismic Briefcase
• Micro Learnings
• Podcasts
• Solution Brief
• IDC Reports & Futurum Rep
orts
• Videos
• Social Media
• Customer Presentation
• I have a question…
• FAQ Internal & Channel
HPE INTERNAL USE ONLY 2
CORRECT NAMING
• HPE Pointnext Services remains the general brand name used externally. We do not use the internal
organization name (HPE Pointnext Technology Services) externally.
• HPE Pointnext Tech Care is a specific service within the HPE Pointnext Services portfolio.
• The official service brand name is “HPE Pointnext Tech Care”. The word “Service” is not part of the
service name.
• The official service name should be used each time. We do not shorten the name (eg. do not refer for
“Tech Care” or “HPE Tech Care”).

HPE Pointnext
HPE Pointnext Technology Services
HPE Pointnext Services HPE Pointnext Services Tech Care
HPE Pointnext Tech Care HPE Tech Care
Tech Care

Do Don’t
HPE INTERNAL USE ONLY 3
LAUNCH BLOG

HPE INTERNAL USE ONLY 4

LAUNCH BLOG

BeHPE Post : Link

Launch Blog : Link

HPE INTERNAL USE ONLY 5

SEISMIC BRIEFCASE

HPE INTERNAL USE ONLY 6

SEISMIC
BRIEFCASE

Seismic Briefcase: Link

HPE INTERNAL USE ONLY 7

WEB BASED TRAINING

HPE INTERAL USE ONLY 8

WEB BASED TRAINING
Web Based Training (Sales Pro)  - can be accessed by all “S”
coded HPE team members and Channel Partners (there are built
in knowledge check questions at the end of each session):
Learn how HPE Pointnext Tech Care will provide a differentiated
product experience and enable customers to drive faster outcomes
from break-fix to a game-changing digital support experience.
Internal  | Partner  ~15 mins 
These can also be found through HPE Sales Pro in the
Learning Catalog and are part of the Pointnext learning catalog.

HPE INTERAL USE ONLY 9

PODCASTS

HPE INTERAL USE ONLY 10

PODCASTS

Changing the Support Experience with

HPE Pointnext Tech Care Podcast

Listeners will hear why HPE is changing the support

experience, what is HPE Pointnext Tech Care, why sellers
should sell HPE Pointnext Tech Care at point of sales of
the technology, and what this means  to channel partners!
Internal | Partner 7 mins

HPE INTERAL USE ONLY 11

SOLUTION BRIEF

HPE INTERAL USE ONLY 12

SOLUTION BRIEF

Solution Brief: Link

HPE INTERAL USE ONLY 13

IDC REPORTS & FUTURUM REPORTS

HPE INTERAL USE ONLY 14

IDC REPORTS &
FUTURUM
REPORTS

Futurum Report: External

IDC Report: LINK
IDC Report: LINK

HPE INTERAL USE ONLY 15

VIDEOS

HPE INTERAL USE ONLY 16

HPE POINTNEXT TECH CARE MOVIE TRAILER
LINK to Video YouTube LINK to Video HPE Video Library

HPE INTERAL USE ONLY 17

GAMER GIRL VIDEO

Understand how HPE Pointnext Tech Care can help you

spend more time moving the business forward and less
time keeping things running.
Link to Video on HPE Video Library

HPE INTERAL USE ONLY 18

PLANT VIDEO

Understand how HPE Pointnext Tech Care gives you

faster outcomes through digital experiences and
provides a differentiated product experience​.
Link to Video on HPE Video Library

HPE INTERAL USE ONLY 19

SOCIAL MEDIA

HPE INTERAL USE ONLY 20

SOCIAL MEDIA
• How to Post Guide
• #RedefineSupport Linked
In
• For More Information

HPE INTERAL USE ONLY 21

CUSTOMER PRESENTATION

HPE INTERAL USE ONLY 22

CUSTOMER PRESENTATION
Customer Presentation – Without Speaker notes
Customer Presentation – With Speaker notes

HPE INTERAL USE ONLY 23

I HAVE A QUESTION…

You can submit questions here: LINK

Please direct your question to the contacts on the left

HPE INTERAL USE ONLY 24

FAQ – INTERNAL & CHANNEL

HPE INTERNAL USE ONLY 25

CHANNEL & INTERNAL FAQ
Channel Link Internal Link

HPE INTERNAL USE ONLY 26

THANK YOU
For questions, please contact either
Darren_Rogers@hpe.com
Amit.Mital@hpe.com
Charlotte.Hockin@hpe.com
Help_TechCare@hpe.com – INTERNAL ENQURIES
ONLY
 hpe.com

Trailer Video
d Media (CIO Online), 50k+ impressions

Solution Brief

ANNOUNCEMENT HIGHLIGHTS
Social Media (#RedefineSupport), 3M+ impressions

Thought Leadership (Analysts)

+ outreach to 650+ analysts

HPE Insider, 19k+ impressions

Seismic Sales Briefcase

Futurum IDC

CONFIDENTIAL | AUTHORIZED 28
IDC
 SMB Tech Talk

Podcast

WHAT’S NEXT

Paid Media (geo amplification)

HPE Compute Day

50k+ impressions
CONFIDENTIAL | AUTHORIZED 29