Custom Bid - Services

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Overview

In few instances, product categories desired by Govt buyers for

creation of bids are unavailable on GeM. Creating a GeM Category
Definition may take time due to the due diligence and process
involved for defining the GeM Category.

Therefore, this new functionality has been introduced for buyers

for creating custom based bid for services not available on GEM.

Buyers can define the Custom bid based on their needs even when
the service category does not exist on GeM. The sellers would
participate in the Bid based on the requirements defined by the
Buyer.
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 The functionality will be primarily useful for all buyers for -

The Procurement of specialized Services that are currently not available on

GeM.

Procurement of additional/side products that the buyer wants to procure but are
not available on GeM.

Procurement of any one-time service/ bunch of services such as site survey, one-
time audit service, one-time training etc.

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Key Highlights

Creation of Custom Bid below Rs 5 lakh value is prohibited. Also, selection of

at least one related category is now mandatory for publishing custom bids.

The buyer would be asked to take an undertaking that the procurement of

required item is not feasible from the items/catalogues available on GeM .

For Custom Bid Services, the minimum bid duration is 10 days and maximum is
45 days.

All such custom definitions may be considered for defining new categories on
GeM later.

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Open gem.gov.in and click on Login.

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Buyer (Secondary User) makes purchases on
GeM. He/she will need to login to their account
to perform this task.

Enter User Id,

the Captcha
text and click
submit.

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Open gem.gov.in and click on Login.

Enter your
Password and
click here to
proceed.

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Generate a GAR for
unavailable service.
Then Click on Market
and choose “Services”
from the dropdown.

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Type “Custom” in the
search box and select
“Custom Bid for
Services” from the
recommended options.

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Click here to read service
details document.

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Click here to view the purpose
and guidelines for defining the
Service Level Agreement.

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13
Update Contract “Start
Date and End date”.
Minimum contract
duration is 1 month.

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Select Intent of Buying –
Bid and click on “Select
consignees” to update
Delivery location and to
choose your consignee.

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Quantity to be chosen has to be “1” in all circumstances. Actual
quantity to be updated as part off specifications.
.

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Choose up to 5 similar
Service categories
available on GeM. This
information will be used
for sending direct
notifications to the service
providers for participating
in this Custom Bid.

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Mention the name for
service here. This will be
published as “Title” of
the Custom bid.

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Select “Yes” if
compliance to the
mentioned is required.
For more details, hover
over the “?” icon.

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Choose any offer and
click “Add to cart” to
proceed.

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Click ”Proceed to Checkout”.

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Click here to proceed.

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Read the notification and select
”Confirm” to proceed.

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Click on the service to view its specifications.

Click here to proceed.

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Review and make changes, if
required. Click on Save to
proceed.

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Click here to continue.

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Click on the service to fill
in consignee details.

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Review and then click
here to continue.

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Click here to continue.

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Click here to continue.

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Update estimated service value here
and click on “Save and Proceed”.

Click here to update Bid

Estimated Value. It is
mandatory to submit a
value here.

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Choose the contract term and select the eligibility
criteria, if required.
.

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Select “Yes”
option to set
minimum price
for the Bid.

Select “Yes” to enable Seller to upload a PDF

as part of the Financial document. Seller to
upload prices of spares/consumables as PDF.
Refer to the tool tip for more details.
Applicable for specific categories only.

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Upload additional data and documents as requested. To know what is to be uploaded, please
hover over the “I” icon for details. Fields marked with an asterisk mark needs to be updated
mandatorily (Scope Of Work, Service Level Agreement, Payment terms and Gem Availability
Report). Document to uploaded has to be in PDF format and maximum file size of 10mb allowed.

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Upload additional data and documents as needed.

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 Choose “yes” for
QCBS evaluation
or LCS Evaluation,
if required. Click
on “Know More”
for details.

Select “Yes” to opt for

Pre-Bid Interaction
and provide venue
Click here to Proceed.
details and timings.

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Buyer can ask EMD and EPBG details, which is allowed only
if Bid value is greater than 5 Lakhs, though not mandatory.
.

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Select “Yes” to
give Purchase
preference to
MSE. In case of
Price match, the
order will be
given to an MSE.

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Please Upload
Competent
Authority Approval
for exemption from
MSE Compliance.
Also, enter the
details of the
Competent
Authority below as
requested.

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Select additional Terms & Conditions, as per requirement.

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Select the clauses and click
on ‘Add’ to continue.

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Select the clauses and click
on ‘Add’ to continue.

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 Click here to verify and
publish the catalogue.

Read the Terms and

Conditions carefully and
click on the checkbox.

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Document Updated 07th February 2022