© 2006 Prentice Hall, Inc.

1–1
 PROFESSOR DR NAWAR KHAN

Professor
PhD Engineering Management, MSc Production Engineering,
MBA (HRM), BSc Mechanical Engineering, PEC Accreditation Convener, ISO Standards Lead Auditor
RIPHAH INTERNATIONAL UNIVERSITY
FACULTY OF MANAGEMENT SCIENCES (FMS)
RIPHAH SCHOOL OF LEADERSHIP (RSL)
AL MIZAN CAMPUS, 274 Peshawar Road Rawalpindi, Pakistan
Tel # +92-51-5125162-7 Extn 256
nawar.khan@riphah.edu.pk

© 2006 Prentice Hall, Inc. 1–2

 PROFILE
•Possess 36 years of professional experience
including academics, research and management
•Hold prestigious appointments in a large variety of
Organizations and capacity
• Published a master level reviewed text book on TQM
• Published 150 plus research papers in different national / international
reputed conferences and journals.
• Worked on HEC project as PI and now member of technical committee
of ‘Prime Minister Quality Award (PNQA)’.
• Supervised 140 x MS & 10 x PhD while 10 x MS are in progress

© 2006 Prentice Hall, Inc.

3 1–3
 • Establish Dept of Engg Mgmt at CEME for MS and PhD Degrees in Engg
management at NUST CEME
• Worked as QMR for ISO 9000 QMS Certification
• Director LQEC for 9 x years at CEME
• Conducted accreditation audit of engg programs of different universities
• Join Riphah International university as senior consultant (equivalent to
professor) in FMS in November 2016
• Working as focal faculty for MS in Engg Mgmt and MS Proj Mgmt besides
teaching UG
• Also working on 2nd HEC project of 9.6 millions for next 2 years

© 2006 Prentice Hall, Inc.

4 1–4
 Published
Master
Level
Reviewed
Text Book

© 2006 Prentice Hall, Inc. 1–5

 PARTS OF THE BOOK

PART-I PART-II PART-III PART-IV

QUALITY
TQM TQM TOOLS & TQM
MANAGEMENT
CONCEPTS TECHNIQUES AWARDS
SYSTEMS

CHAPTER: CHAPTER: CHAPTER: CHAPTER:

1-5 6-9 10 - 14 15 - 20

© 2006 Prentice Hall, Inc. 1–6

 THE TQM PHILOSOPHIES AND CONCEPTS

TQM CONCEPTS

CHAPTER: 1 - 5
THIS PART DEALS WITH TQM PHILOSOPHIES AND
CONCEPTS. IT ALSO GIVES A SYNTHESIZED VIEW OF
TQM FACTORS AND ELEMENTS.

© 2006 Prentice Hall, Inc. 1–7

 THE TQM TOOLS AND TECHNIQUES

TQM TOOLS &

TECHNIQUES
CHAPTER: 6 - 9
THIS PART DEALS WITH TRANSFORMATION STRATEGY OF
TQM PHILOSOPHIES INTO PRACTICES THROUGH APPLICATION
OF TQM TOOLS AND TECHNIQUES.

© 2006 Prentice Hall, Inc. 1–8

 QUALITY MANAGEMENT
SYSTEM

QUALITY MANAGEMENT
SYSTEMS
CHAPTER: 10 - 14
THIS PART DEALS WITH QUALITY MANAGEMENT
SYSTEMS INCLUDING ISO 9000:2015 QMS STANDARDS

© 2006 Prentice Hall, Inc. 1–9

 THE TQM AWARD MODELS

TQM AWARDS

CHAPTER: 15 - 20

THIS PART PRESENTS THE HOLISTIC PICTURE OF TQM

PHILOSOPHY IN THE FORM OF PRESTIGIOUS NATIONAL AND
REGIONAL QUALITY AWARD MODELS OF COUNTRIES LIKE JAPAN,
USA, EUROPE AND PAKISTAN.
© 2006 Prentice Hall, Inc. 1 – 10
 OPERATION MANAGEMENT
(OM)

© 2006 Prentice Hall, Inc. 1 – 11

 LOCATION OF FACILITY CRITERIA
General Guidelines for location selection

© 2006 Prentice Hall, Inc. 1 – 12

RA
N
K
I
N
G

M
E
T
H
O
D

© 2006 Prentice Hall, Inc. 1 – 13

 SINGLE AND MULTI LOCATION FACILITY

© 2006 Prentice Hall, Inc. 1 – 14

 FACTORS FOR DESIGN OF FACILITY

© 2006 Prentice Hall, Inc. 1 – 15