Hi.

So, let's start a little bit with the understanding of the healthcare domain in terms of how it's been
over the last so many years and what's changing today, and what really prompted us at Sineflex
solutions to step into this area of trying to enable innovation and acceleration in the healthcare space.
So, let's think about healthcare as the overarching domain. So, you have pharmaceuticals, you have the
hospitals, the healthcare, the medical service providers, and then you have insurance. So, let's think
about three, these three big buckets, and let's take each one a little bit on its own.
• 3 key stakeholders in the healthcare domain:
• The Pharma companies (which focus on research, discovery,
development and distribution of drugs)
• The hospitals (which focus on the treatment of the patients)
• The insurers (which focus on selling insurance products)
• key steps in the process of building solutions:
• Sineflex approaches universities and researchers
• They catalogue all research under progress
• Sineflex approaches potential clients to understand their business
problem
• They would then try to map a research project to a business problem
relayed by the client
• Sineflex then pitches the solution to the client
• On getting an approval, Sineflex would establish the project
The DART Framework

•D - Design thinking

•A - Analysis of the business problem & the relevant metrics
•R - Raising of multiple iterations of the solution
•T - Transformation of the client's business reality by way of solution implementation
Channels of Communication

• Mahesh talked about the first channel he uses: Emails. He also talked

about how he structures his emails and the things he takes care of
while emailing external stakeholders. 
•  Telephone calls
• In-person meetings
2nd question
• Subject:Regarding our Business Proposal!
• Dear Mr. Rakesh Mishra,
• Head of ABC Polyclinic.
• I hope you are doing well. I am reaching out to you as I haven’t heard back
from you on ourlast proposal even though of many follow-ups. We met with
you and your management thriceand attempted to comprehend the areas
you were intrigued to work on / improve and based onour discussions, we
tried to formulate our proposal three times. But unfortunately, nothing
gotfinalized from your side.Please appreciate since now we have already
invested lots of time and effort on our proposals.I’m assuming your plans
have changed, and you no longer want to proceed with this.
• Dear Mr. Rakesh Mishra,Greetings From Sineflex solutions,I hope you
are doing well. I am reaching out to you as I haven’theard back from
you on our last proposal even though of manyfollow-ups and our
converstition. We tried to formulate ourproposal three times. But
unfortunately, nothing got finalizedfrom your side. Considering the
fact that I have not receivedany response from your end, I assuming
that you are notinterested in this proposal in any way.Kindly let me
know if there is anything I can do for you in thefuture. Please, do not
hesitate to contact me for furtherclarifications. I am available for any
queries you have regarding