Change

Management
C H O S E N TA B A N A S

JENEFER SORIA
Change Management
Change management is a collective term for all approaches to prepare, support,
and help individuals, teams, and organizations in making organizational change.
It includes methods that redirect or redefine the use of resources, business
process, budget allocations, or other modes of operation that significantly change
a company or organization.
Types of Changes in the Organization
RE- RE-ENGINEERING MERGERS S T R AT E GY C U LT U R A L
STRUCTURING AND CHANGE CHANGE
A C QU I S I T I O N

Changing Changing Processes, Changing the Changing priorities, Changing values,

Organizational the way work is identities of ultimate direction and attitudes and
Structures and reporting done organizations purposes behavior
lines
Principles of Change Management
Understand Change

Plan Change

Implement Change

Communicate Change
 Understand Change
Think about:

Why do you need to change? What are your key objectives?

What will the benefit of the change be to the organization?

How will it affect people positively?

How will it affect the way that people work?

What will people need to do to successfully achieve the change?

What the negative results of not making the change would be ?

Kübler- Ross Change Curve Model
Plan Change
Effective change doesn’t appear by chance and any plan you make should be right for your
organization. How change initiative are managed can vary from organization to organization. Some
have very definite change procedures, while others are visible and flexible in their approach.

However you will need to consider:

Sponsorship

Involvement

Support

Impact
Change Management Framework
Implement Change
The best implementation in the world can’t be achieve if the people don’t get onboard. People must be
willing and able to adopt new approaches, learn new system interfaces, and change the way they create
value at their level.

Think about:

how exactly are you going to make change happen?

Which comes first?

Who reports to whom?

Why Transformation Efforts Fail
John Kotter, 1995
Communicate Change
Communication is a very important component of Change Management.

Ask yourself:

Who needs to know?

When do they need to know?

In what form, format, and quantity can they best receive the information?
ADKAR Change Model
The role of Leadership in Change
Management
Effective Leadership = Effective change
Who is involved in Managing Change?

Change management requires each of the ‘gears’ in the picture to fulfil their specific role. A change
manager can facilitate assessments, create a change management strategy and develop change
management plan, but they are not the only ones involved in managed change. The other groups
involved in managing change include:

-Project Team

-Senior leaders

-Mangers and supervisors

-Employee
Level of Change Management
1. First level
• Generic
-Applicable to any type of change

2. Second level
• Specific
-Applicable to a particular type of change
Organizational Change
Management
Three phases of change:

◦ Prepare
◦ Implement
◦ Reinforce
Leadership Vs. Management