FHRH20-1

FUNDAMENTALS OF
HUMAN RESOURCE
MANAGEMENT

Hindustan Unilever Ltd:

Meeting Employee
Expectations

16-09-2020
Situation  Analysis
Widely considered a "Dream Company" - Leadership Factory

First foreign subsidiary in India to offer equity to Indian Public

Largest market share in the FMCG Industry 

Workforce of 66000 including 1500 managerial executives & 250 highly skilled people

To adapt to the changing employee demographic, facilities like Healthcare & Family Welfare

Faced a downturn: Intense competition resulting in single digit growth followed by high attrition

Identified employee expectations followed by series of measures (Training &Leadership Programs,

Mentorship, balance of top-down & bottom-up communication, extensive learning opportunities,
performance management and policies & infrastructure to ensure work-life balance)

Concerned with retaining edge in a talent-scare market

 RETENTION OF TALENT AT
TIMES OF ACUTE SHORTAGE
OF SKILLED MANPOWER

KEY
CONTINUE THE LEGACY OF
CONCERNS LEADERSHIP FACTORY

MEETING THE FLEXIBILITY

EXPECTATIONS OF EMPLOYEES 
 Recommendations

Exciting Work Increase Flexibility

 Reduce the tedious work through AI and ML  Increase permitted work from home days from
the current one-day rule 
 Incorporate employee feedback in decision-making
 Option for officers to engage in diverse projects of
 Allow employees to work on pet projects  their choice

 Option for Managers to request for off-plan

revaluation

Ensure availability of Additional Employee 

Talent Pool benefits
 Increase internship opportunities   Daycare / creches within the office for working mothers

 Increase recruitment, more talent pool  Extend insurance and benefits for LGBT employees'
to engaged in training phase families

 Increase proportion of training & coursework from  Low rate housing loans for employees who have been
10% in service for more than 5 years