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BUSI1702

Organisational Decision Making

Tutorial 3 Who gets a say?


Tutorial 3 goals

 To advance your skills of stakeholder


mapping in decision making

 To establish an awareness of how


stakeholder analysis relates to
organisational problem definition &
decision making
What’s the problem? – 5min
 You are invited to nominate problems that you believe Asda and
WeWork should prioritise for the next quarter in 2021.

 Form pairs or groups based on your interests in the nominated problems.

 You meet to consider the impact of this problem on different stakeholder


groups and the company as a whole.
 Make your game rule: each of you can choose a role to play as a general manager
or functional manager i.e. HR, sale, finance, and operation and logistics.
WeWork
You can focus on one of the problems that you identified in last week’s tutorial,
for example:
 The reliance on office-leasing to generate the core revenue is not
sustainable given the rise of remote working amid the pandemic.

 The problematic workplace culture developed during the period in which


Adam Newmann was the CEO can continue to have an impact on the
remaining staff.
Asda
You can focus on one of the problems that you identified in last
week’s tutorial, for example:
 The transitional period amid the acquisition has HR
implications, such as cultural clash, executive staffing, and
frontline staffing.

 The supply chain crisis in the UK amid Brexit and pandemic


has an impact on customer satisfaction, especially in the
period leading up to Xmas.

 The changing customer demand and the increasing


operational costs affect the profit margin in stores.
Your meeting agenda
Meeting 20-25 min
Report to the class 10 min
. Who directly and indirectly influence organisational decisions associated with the
problem?
 What are their interests in the business related to this problem?
 Whose interests would you prioritise in addressing this problem, and why?

2. Who are directly and indirectly influenced by organisational decisions associated


with the problem?
 What are their interests in the business related to this problem?
 To what extent and how might neglecting their interests affect the business?
Your learning – 5 min
 To what extent did you consider the degree of urgency in weighting different interests?

 Should managers always prioritise the interests of those with an ability to exert equity
(i.e. shareholders, investors) and economic (i.e. customers) influence over the
business?

 What value does the stakeholders whom you prioritised create for the business &
society?
Preparing for next week
Make a tentative decision about your assessment o Focus on one problem that WeWork or
and start early!
Asda face in the UK

o Identify the alternative solutions to this


problem

o Evaluate the costs and benefits of each


alternative

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