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  • Nature and Process of Communication

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    Sharra Korina Torres
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    Communication is a two-way process that involves an active exchange between a sender and receiver using words, sounds, behaviors, and signs. Effective communication relies more on how one feels about what they know rather than just the knowledge itself. Communication serves many functions such as informing, inspiring, counseling, selling, clarifying, questioning, expressing, promoting, buying, understanding, confirming, advising, teaching, learning, persuading, revealing, accepting, affirming, criticizing, denying, concealing, and motivating.

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    Communication is a two-way process that involves an active exchange between a sender and receiver using words, sounds, behaviors, and signs. Effective communication relies more on how one feels about what they know rather than just the knowledge itself. Communication serves many functions such as informing, inspiring, counseling, selling, clarifying, questioning, expressing, promoting, buying, understanding, confirming, advising, teaching, learning, persuading, revealing, accepting, affirming, criticizing, denying, concealing, and motivating.

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    14 views6 pages

    Nature and Process of Communication

    Uploaded by

    Sharra Korina Torres
    Communication is a two-way process that involves an active exchange between a sender and receiver using words, sounds, behaviors, and signs. Effective communication relies more on how one feels about what they know rather than just the knowledge itself. Communication serves many functions such as informing, inspiring, counseling, selling, clarifying, questioning, expressing, promoting, buying, understanding, confirming, advising, teaching, learning, persuading, revealing, accepting, affirming, criticizing, denying, concealing, and motivating.

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    © All Rights Reserved
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    of 6

    NATURE AND

    PROCESS OF
    COMMUNICATION

    SHARRA KORINA M. TORRES


    Subject Teacher
    “Effective Communication is 20 %
    what you know and 80 % how you
    feel about what you know”
    Jim Rohn
    Communication is a process.

    It is a step by step activity and it is essentially a


    two-way process that involves the active
    participation of both the sender and receiver.

    words sou
    nds behaviors
    signs
    SENDER/ SPEAKER

    RECEIVER
    v v
    FUNCTIONS OF
    COMMUNICATION
    Inform Inspire Counsel Sell
    Clarify Question Express Promote
    Buy Understand Confirm Advise
    Teach Learn Persuade Reveal
    Accept Affirm Clarify Motivate
    Criticize Deny Conceal And many
    others

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