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Leighton Asia Southern

Management Systems Induction

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Introduction

 This presentation is designed to give you an overview of the Leighton


Asia Southern management system & other key processes.

 Our management system helps us achieve the highest standards in


providing world-class services to our customers. It encourages continuous
business improvement and the achievement of our goals and objectives
while driving customer satisfaction to higher levels.

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LAS Management System

Our Management System evolved based on the following factors:

• Introduction of LHL’s Group Governance in 2005.


• Increase in company turnover.
• Increase in geographical spread.
• The company’s growth targets.

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LAS Management System

A number of concepts form the basis of the Management System:

 LAS aims to provide a service and/or product that is consistent across the region,

 In order to achieve this, there are corporate policies and procedures to be adopted
by all divisional offices and projects.

 If a form is required to be completed, there should be a procedure above it so it is


captured within the Management System ensuring everyone has access to and is
using the same/similar form.

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LAS Management System

 If a work process is required in one division there is usually a need for it in all
others.

 However it is recognized that some specific needs are required by various


divisions, usually associated with local laws and regulations. The number of
supplemental Divisional Procedures are aimed to be minimal to maximise the
consistency of our works across the Region.

 Each of the twenty (20) disciplines has a person responsible for its
implementation whether in an office or on a Project.

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Twenty Disciplines

1. Corp/ Project Management 11. Information Technology

2. Pre-Contract 12. Commercial


3. Planning 13. Finance & Admin

4. Document Admin 14. Human Resource


5. Engineering 15. Communication & Community

6. Operation 16. Ethics


7. Plant & Equipment 17. Crisis
8. Quality 18. Corporate Identity
9. Safety 19. Completion
10. Environment 20. Services & Maintenance

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Process

IDENTIFY TENDER / CONSTRUCTION COMPLETION


OPPORTUNITIES NEGOTIATION / MINING & ANALYSIS

CORPORATE/PROJECT MGMT

PRE CONTRACT

Planning
DOCUMENT ADMINISTRATION

ENGINEERING

OPERATIONS

PLANT & EQUIPMENT

QUALITY

SAFETY

ENVIRONMENTAL

INFORMATION TECHNOLOGY

COMMERCIAL
FINANCE
HUMAN RESOURCES

COMMUNICATION & COMMUNITY

ETHICS

CRISIS

CORPORATE IDENTITY

COMPLETION

SERVICES & MAINTENANCE

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Identify Opportunities

IDENTIFY
OPPORTUNITIES

CORPORATE/PROJECT MGMT

PRE CONTRACT

RISKS & OPPORTUNITIES

DOCUMENT ADMINISTRATION

ENGINEERING

OPERATIONS

PLANT & EQUIPMENT

QUALITY

SAFETY

ENVIRONMENTAL

INFORMATION TECHNOLOGY

COMMERCIAL

FINANCE

HUMAN RESOURCES

COMMUNICATION & COMMUNITY

ETHICS

CRISIS

CORPORATE IDENTITY

COMPLETION

SERVICES & MAINTENANCE

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LAS-PRC-FM-001A Opportunity Assessment Form

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LAS-PRC-FM-001C Authority To Prepare An Offer

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Tender / Negotiation

TENDER /
NEGOTIATION

CORPORATE/PROJECT MGMT

PRE CONTRACT

RISKS & OPPORTUNITIES

DOCUMENT ADMINISTRATION

ENGINEERING

OPERATIONS

PLANT & EQUIPMENT

QUALITY

SAFETY

ENVIRONMENTAL

INFORMATION TECHNOLOGY

COMMERCIAL

FINANCE

HUMAN RESOURCES

COMMUNICATION & COMMUNITY

ETHICS

CRISIS

CORPORATE IDENTITY

COMPLETION

SERVICES & MAINTENANCE

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LAS-PRC-FM-001D Risk Assessment Form

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LAS-PRC-FM-002D Advice of Contract Won

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Construction / Mining

CONSTRUCTION
/ MINING

CORPORATE/PROJECT MGMT

PRE CONTRACT

RISKS & OPPORTUNITIES

DOCUMENT ADMINISTRATION

ENGINEERING

OPERATIONS

PLANT & EQUIPMENT

QUALITY

SAFETY

ENVIRONMENTAL

INFORMATION TECHNOLOGY

COMMERCIAL

FINANCE

HUMAN RESOURCES

COMMUNICATION & COMMUNITY

ETHICS

CRISIS

CORPORATE IDENTITY

COMPLETION

SERVICES & MAINTENANCE

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Project Organisation Chart

Leighton International Limited


Org-chart

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Project Position Description Format

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LAS-CPM-FM-003A Project Monthly Report

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Completion & Analysis

COMPLETION
& ANALYSIS

CORPORATE/PROJECT MGMT

PRE CONTRACT

RISKS & OPPORTUNITIES

DOCUMENT ADMINISTRATION

ENGINEERING

OPERATIONS

PLANT & EQUIPMENT

QUALITY

SAFETY

ENVIRONMENTAL

INFORMATION TECHNOLOGY

COMMERCIAL

FINANCE

HUMAN RESOURCES

COMMUNICATION & COMMUNITY

ETHICS

CRISIS

CORPORATE IDENTITY

COMPLETION

SERVICES & MAINTENANCE

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Integrated Management System Structure

LHL Group Governance


* To be minimised
Guidelines
LHL LHL Group Governance
Resources

LAS Business Structure & LAS Business LAS Policies


Road Map Plans
Office Mgmnt Plan

LAS Procedures
LAS Document Resource Library
Forms
Library of Work Method Statements
Library of Inspection & Test Plans
Library of Project Instructions
Library of Forms / Proformas

DIVISIONAL Office Mgmnt Plan

OFFICES Divisional Procedures *


Legislative
Forms Regulatory
Requirements

Project Mgmt Plan

PROJECTS Work Method Statements Project Instructions* Client / Contractual


Requirements
Inspection & Test Plans
Forms
Checklists

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Management System Audit & Review

5 MODIFY / ADD / DELETE & ISSUE PROCEDURES

CORPORATE
1 AUDIT
REVIEW 4

DIVISIONAL

AUDIT PROJECTS
REVIEW 3
2

TIMETABLE STEP 1 3 MONTHS


STEP 2 & 3 3 MONTHS
STEP 4 3 MONTHS
STEP 5 3 MONTHS

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Third Party Certification

 Leighton engages an independent auditor to carry out audits and certify that our
management systems comply with various International standards.

 We do this to demonstrate that we can satisfy Clients’ needs

 Without these certificates we would be precluded from tendering the projects of most
large multinational companies.

 Without these types of clients, our target to become a US$2 Billion Company becomes
significantly harder to achieve.

 Our third party Certification is carried out by Lloyds Register of Shipping.


 Currently we have the following certifications.

1. Quality ISO 9001:2000

2. Safety OHSAS 18001:1999

3. Environmental ISO 14001:2004

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Project Management Plan

Client Leighton Statutory


Requirements Requirements Requirements

Project
Management Plan

Project Engineering Project Project Construction/ Project Project Commercial/


Plan Quality Plan Mining Plan Safety Plan Procurement Plan

Project Finance & Project Human Project Project Completion


Project IT Plan
Administration Plan Resource Plan Environmental Plan Plan

Work Method Statements Project Instruction’s

Inspection & Test Plans Forms

Checklists

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Project Safety Plan

Project Safety Plan

Risk Planning & Occupational Health & Checking and Corrective


Emergency Preparedness Safety Management
Management Safety Operational Action
and Response System
Control

Inspection
Risk Assessment Report Training
Controls for all Aspects Emergency Response Plan
and Elements of Work Safety Committee
Accidents & Incidents
Job Safety Analysis
Emergency Drills Monthly Reports
Audit

Review Reports
Safety Violations

Safety Awards

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OHSAS 18001:1999
Leighton Management System Documents
OHSAS 18001: 1999 Requirements
Doc Ref. Doc Title

4.2 OH&S Policy PMP App A Company OH&S Policy


PSP Sec 2 OH&S Policy

4.3 Planning

4.3.1 Planning for hazard identification, risk assessment and risk control PSP Sec 3 Risk Planning & Management

4.3.2 Legal and other requirements PSP Sec 4 Legal & Other Requirements

4.3.3 Objectives PSP Sec 5 Safety & Health Objectives & Targets

4.3.4 OH&S management programme(s) PSP Sec 5.2 Project Safety & Health Programme

4.4 Implementation and Operation

4.4.1 Structure and responsibility PSP Sec 6.1 Site Safety Management Organisation Structure
PSP Sec 6.2 Project Safety Committee
PSP Sec 6.3 Individual Responsibility for Safety

4.4.2 Training, awareness and competence PSP Sec 6.4 Training

4.4.3 Consultation and Communication PSP Sec 6.5 Consultation, Communication & Reporting

4.4.4 Documentation PSP Sec 6.6 Safety System Documentation & Interaction with Other Systems

4.4.5 Document and data control PSP Sec 6.7 Document & Data Control

4.4.6 Operational control PSP Sec 7 OH&S Operational Controls

4.4.7 Emergency preparedness and response PSP Sec 8 Emergency Preparedness & Response

4.5 Checking and Corrective Action

4.5.1 Monitoring and measurement PSP Sec 9 Checking & Corrective Actions

4.5.2 Accidents, incidents, non-conformance and corrective and preventive action PSP Sec 9.3 Safety Violation System
PSP Sec 9.5 Accidents & Near Misses
PSP Sec 9.6 Non-Compliances

4.5.3 Records and Record Management PSP Sec 9.7 Safety Records

4.5.4 Audit PSP Sec 9.8 Audit

4.6 Management Review PSP Sec 10 Management Review

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Safety Policy

 The main aims of the LAS OH&S policy are:


 Zero fatalities & PDC1 incidents
 Continual improvement on targets
 This is measured by:
 Targets on various statistics set annually
 Audit on various levels
 Comparisons to other LHL companies
 Third Party Certifications
 Breaches & Fines
 Projects & Divisions report monthly on performance
 LHL & LAS report on performance quarterly

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Project Environmental Plan

Project Environmental
Plan

Risk Planning & Checking and


Environmental Environmental
Management Corrective Action Contingency Plan Management System

Inspection
Project Environmental Training
Aspects and Impacts Emergency Response
Project Instructions Plan
Risk Assessment Environmental
Accidents & Incidents
Report Committee
Emergency Drills
Audit
Monthly Reports
Environmental
Baseline Monitoring
Review Reports

Environmental
Monitoring

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ISO 14001:2004

ISO 14001: 2004 Requirements Leighton Management System Documents

Ref. Title Doc Ref. Doc Title

4.2 Environmental policy PMP App A, PEP Sec 1.2 Company Environmental Policy & Environmental Policy

4.3 Planning

4.3.1 Environmental aspects PEP Sec 6 Environmental Impacts & Mitigating Measures

4.3.2 Legal and other requirements PEP Sec 4.1, 4.2 Legislative Requirements , Leighton Requirements

4.3.3 Objectives and targets PEP Sec 4.4 Project Environmental Objectives, Targets & Programmes

4.3.4 Environmental management programmes PEP Sec 4.4 Project Environmental Objectives, Targets & Programmes

4.4 Implementation and operation

4.4.1 Structure and responsibility PMP Sec A.3, PEP Sec 3 Project Org. Structure, Organisation

4.4.2 Training, awareness and competence PEP Sec 3.3 Training

4.4.3 Communication PMP Sec C.2.2.3, Communication Strategy


PEP Sec 3.1 PEP Organisation

4.4.4 Environmental management system documentation M308 - PEP Project Environmental Plan

4.4.5 Document control LAS-QAM-PR-008 Document & Data Relating to Certifications

4.4.6 Operation control PEP Sec 6 Monitoring Programme

4.4.7 Emergency preparedness and response PEP Sec 7 Environmental Contingency Plan

4.5 Checking and corrective action

4.5.1 Monitoring and measurement PEP Sec 6 Monitoring Programme

4.5.2 Non-conformance and corrective and preventive action LAS-QAM-PR-007 Corrective and Preventive Action

4.5.3 Records LAS-QAM-PR-008 Document & Data Relating to Certifications

4.5.4 Environmental management system audit LAS-QAM-PR-004 Internal Audits

4.6 Management Review PMP Sec A.1.4 Management Review

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Environmental Policy

 The main aims of the LAS Environment policy are:


 Comply with all laws, regulations & contractual obligations
 Prevent pollution
 Conserve resources
 Continual improvement
 This is measured by:
 Audit on various levels
 Statistics
 Third Party Certifications
 Comparison with other LHL companies
 Breaches & Fines
 Projects & Divisions report monthly
 LHL & LAS report quarterly

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Quality

 The main aims of the LAS Quality policy are:


 To provide superior service to our Clients
 Systematically manage our projects
 Be the first choice Contractor
 Promote good relations
 This is measured by:
 Customer Satisfaction
 Audit on various levels
 Wastage
 Third Party Certifications
 Projects & Divisions report monthly
 This is achieved by
 Having sufficient resources and providing sufficient training to
employees and sub-contractors
 Ensure all employees are competent to do their job.

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ISO 9001:2000
ISO 9001:2000 Requirements Leighton Project Document

Ref Title Doc Ref Title

4 Quality management system

4.1 General requirements PPM Project Management Plan

4.2 Documentation requirements

4.2.1 General PMP A.4 Project Management System

4.2.2 Quality manual (Nil) Business Structure & Processes Roadmap

4.2.3 Control of documents LAS-QAM-PR-003 Doc & Ctrl Project Mgt System Documentation

PEngP 3.9 Drawings & Specifications Control

4.2.4 Control of records PCnsP 4.4.1 Monitoring

PEngP 3.11 As-Builts

5 Management responsibility

5.1 Management commitment PMP Project Management Plan

5.2 Customer focus PPM Project Management Plan

5.3 Quality policy PMP App A Policy Statements

5.4 Planning

5.4.1 Quality objectives PQP 4.2 Objectives and Targets

5.4.2 Quality management system planning PQP Project Quality Plan

5.5 Responsibility, authority & communication

5.5.1 Responsibility & authority PMP C.3 Human Resources

5.5.2 Management representative PQP 2 Quality Team

5.5.3 Internal communication PMP C.2.2.3 Communication Strategy

5.6 Management review

5.6.1 General PMP A.4.3 Management Review

5.6.2 Review input PMP A.4.3 Management Review

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Controlling The Management System

 With the growth in regional presence and the location of operational staff within LAS, the
traditional means of controlling hard copies has become logistically outdated.

 LAS has adopted to control procedures and documents over the internet through two
systems
• Incite - Web Based Document Management
• Leighton Asia Intranet - Web based Information Bank

 In the event a site does not have sufficient bandwidth to receive Incite or the LAS Intranet,
it will be the responsibility of the Quality Manager above the project to maintain
controlled copies for the site.

 In summary, LAS only needs to maintain two controlled copies (Incite and the LAS
Intranet) of all Management System Documentation to support all offices and projects
within the Region.

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LAS is a web based information bank

http://intranet.leighton.co.in

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Source of info for Project Management Plan

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Incite is a document management and collaboration system that uses the
internet to manage the storage and flow of information for projects.

Servers at Infoplex is owned By Leighton Holdings


Incite is owned by Nexus point Solutions further Owned by Leighton Holdings.
In Construction Industry Trading Exchange

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Web-based collaboration solution

Incite streamlines the capture & storage of


all the information exchanges on a project.

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Correspondence on Incite

Client / Developer / PM

IN SENT

Doc Register
Architect Leighton

IN SENT IN SENT

Doc Register Doc Register

IN SENT IN SENT
Sub-Contractor
Doc Register Doc Register

Consultant

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Correspondence on Incite

Client / Developer / PM

IN SENT
Client Generates an Item of Mail
Doc Register
Architect Leighton

IN SENT IN SENT

Doc Register Doc Register

IN SENT IN SENT
Sub-Contractor
Doc Register Doc Register

Consultant

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Correspondence on Incite

Client / Developer / PM

IN SENT

Doc Register
Architect Leighton

IN SENT IN SENT

Doc Register Doc Register

Leighton Forward on the Mail


IN SENT IN SENT
Sub-Contractor
Doc Register Doc Register

Consultant

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Correspondence on Incite

Client / Developer / PM

IN SENT

Doc Register
Architect Leighton

IN SENT IN SENT

Doc Register Doc Register

IN SENT IN SENT
Sub-Contractor
Doc Register Doc Register
Subbie Forwards on the Mail
Consultant Supplier

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Documents on Incite

Client / Developer / PM

IN SENT

Doc Register
Architect Leighton

IN SENT IN SENT

Doc Register Doc Register

Upload & Register


IN SENT IN SENT
Sub-Contractor
Doc Register Doc Register

Consultant

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Documents on Incite

Client / Developer / PM

IN SENT

Doc Register
Architect Leighton

IN SENT IN SENT

Doc Register Doc Register

Create Transmittal
IN SENT IN SENT
Sub-Contractor
Doc Register Doc Register

Consultant

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Documents on Incite

Client / Developer / PM

IN SENT

Leighton Forward on the Mail


Doc Register
Architect Leighton

IN SENT IN SENT

Doc Register Doc Register

IN SENT IN SENT
Sub-Contractor
Doc Register Doc Register

Consultant

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Documents on Incite

Client / Developer / PM

IN SENT

Doc Register
Architect Leighton

IN SENT IN SENT

Doc Register Doc Register

IN SENT IN SENT
Sub-Contractor
Doc Register Doc Register
Subbie Forwards on Mail
Consultant Supplier

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Documents on Incite

Client / Developer / PM

IN SENT

Doc Register
Architect Leighton

IN SENT IN SENT

Doc Register Doc Register

Supersede with IN SENT IN SENT

New Revision Sub-Contractor


Doc Register Doc Register

Consultant Supplier

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Documents on Incite

Client / Developer / PM

IN SENT

Doc Register
Architect Leighton

IN SENT IN SENT

Doc Register Doc Register

Send New Revision IN SENT IN SENT

On Transmittal Sub-Contractor
Doc Register Doc Register

Consultant Supplier

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Documents on Incite

Client / Developer / PM

IN SENT

Leighton Forward on the Mail


Doc Register
Architect Leighton

IN SENT IN SENT

Doc Register Doc Register

IN SENT IN SENT
Sub-Contractor
Doc Register Doc Register

Consultant Supplier

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Documents on Incite

Client / Developer / PM

IN SENT

Doc Register
Architect Leighton

IN SENT IN SENT

Doc Register Doc Register

IN SENT IN SENT
Sub-Contractor
Doc Register Doc Register
Subbie Forwards on Mail
Consultant Supplier

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Control of Management System

Structure on Incite
LAS

LAS MASTER PROJECT PROJECT PROJECT PROJECT PROJECT PROJECT

Policies

Procedures

Forms

Other Templates
including

Project Plans

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Control of Management Systems

STEP 1 New procedure say Daily Report Rev 1 placed on the LAS Master.

STEP 2 From the LAS Master, Daily Report Rev. 1 is copied to all Projects.

LAS

LAS MASTER PROJECT PROJECT PROJECT PROJECT


PROJECT PROJECT
Policies

Procedures
DAILY RPT (01) DAILY RPT (01) DAILY RPT (01) DAILY RPT (01) DAILY RPT (01) DAILY RPT (01) DAILY RPT (01)

Forms

Other Templates
including

Project Plans

STEP 3 Email sent via INCITE to all staff advising of new procedure.

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Control of Management Systems

STEP 4 Daily Report procedure revised. Rev. 1 is superseded by Rev. 2


in the LAS Master.
STEP 5 From the Master Rev. 2 is copied to all Projects and supersedes
Rev. 1 (Rev. 1 can be see when you click “SHOW HISTORY” box
when viewing Rev. 2)

LAS

LAS MASTER
PROJECT PROJECT PROJECT PROJECT PROJECT PROJECT
Policies

Procedures
DAILY RPT (01) DAILY RPT (01) DAILY RPT (01) DAILY RPT (01) DAILY RPT (01) DAILY RPT (01) DAILY RPT (01)
DAILY RPT 02 DAILY RPT 02 DAILY RPT 02 DAILY RPT 02 DAILY RPT 02 DAILY RPT 02 DAILY RPT 02
Forms

Other Templates
including

Project Plans

STEP 6 Email sent via INCITE to all Staff advising of revised procedure.

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Questions

QUESTIONS ?

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