Barriers of

Communication
Barriers of Communication
No matter how good the communication system in
an organization is, unfortunately barriers can and
do often occur . These barriers are: (or)
Communication of barriers are the difficulties
involved in the process of communication which
distort the message being properly understand by
the receiver
“barriers prevent the communication from being
effective”.
Types of Barriers in Communication:-
1. Physical
2. Psychological n physiological
3.Language/semantic
4.Organizational structure barrier
5.Cross-cultural Barriers

Overcoming barriers
1.Physical barriers
are often due to the nature of the environment.
Thus, for example, the natural barrier which exists, if staff
are located in different buildings or on different sites.
Likewise, poor or outdated equipment, particularly the
failure of management to introduce new technology, may
also cause problems.
Ex:-Defects in media (letters,courier,fax,)
Noise in Environment(Air vibration, people talking,
in factory because of noise the oral communication is
difficult)
Information overload(in Advertisment & sales’
information is an example of overload)
2.Psychological n
physiological barriers
may result from individuals' personal
discomfort, caused, for example, by ill
health, poor eye sight or hearing difficulties
One meaning of the term psychological
barriers is the self limiting beliefs a person
may have which in turn affects their behavior
- that is ....what they do or don't do as a result
of having a self limiting belief.
 Example for psychological
A person might have a belief that they can't ride a bicycle
and carry this belief with them through their life, and as
such they would never attempt to ride a bicycle. This belief
will usually have been developed as a result of their past
experience - they may have tried to ride a bicycle as a young
child, perhaps they started to ride but fell off - hurting
themselves in the process. If they tried to ride again shortly
after the first accident, and subsequently fell off again,
hurting themselves, they would perhaps begin to believe
that they can't ride a bicycle. And they will hold this belief
or psychological barrier until they receive sufficiently
strong evidence to change this belief.
PSYCHOLOGICAL BARRIERS
The difference in background is overlooked
Economic background
Social background
Upbringing
PSYCHOLOGICAL BARRIERS
Self-Centred attitude
Group identification
Self image
Selective perception
Defensiveness
Filtering
Status block
Resistance to change
Closed mind
Poor communication skills
State of health
Self Centered attitude
In this the individual persons show their attitude or
behavior of each persons.
In self centered attitude we pay attention to message
which is useful or related to us,-if it is not for us than
we do not pay enough attention to that message
The person who is highly self centered he is fails to
build up good relation with others(here we cannot
learn more)
Group Identification
In organization our ideas suggestions & opinions are
influenced in some matters by the group to which we
belong.
In family there are different groups that are on the
basis of age.
There is a conflict B/W husband & wife because of
their age difference as well as different culture.(both
are from different culture)
In family father says something the children's may
not listen because of the age difference.
Self image
Self image is nothing but a portrait(showing about
your self to others Like what you’r
Our own identification with in the organization that
is what exactly your.
This barriers shows both your +ve(knowingly the
work) as well as –ve(if you do not know that but acting
like that) thing in the organization
Selective perception
This psychological barriers sometime we fail to get
the complete message which is sent to us.
After getting that message we project our expectation
in to the communication as we explain the message
Proper media we have to select to send message to
the right person(without fail)
Defensiveness
Defensive is nothing but serving for defense.
If we feel threatened by a message we become
defensive and respond in such ways that reduce
understanding.
Example:- In organization the sales manager gives
threatened(decleared intention to injure) message to
his team to reach target than the team will perform
well to be safe.
This is mainly harmful barrier in handling
complaints & grievances(painful or oppressive) in
resolving conflicts
Filtering
Filtering is the process of reducing the details (or)
unwanted things of a message
If sender send the information that we have to
change or edit all unwanted information than finally
we have to get the actual information to boss he wants
results.
Status block
This is the main reason to break information or
because of this status barriers occurs in the
organization.
Here the sine our manager never listen to the junior
than the subordinate he connote express his new ideas
than the barriers starts in the organization.
Resistance to change
This is the serious psychological barrier
Some peoples strongly resist new ideas which are
against their established opinion(or)treditions
(or)social customs.
They may avoid the new ideas because the feel
insecure or afraid of changes in methods or situations
The peoples are maintain their own emotions
attitudes, standards. They are not ready to accept
anything new changes.
Close mind
This is also main barrier of each and every
organization
Close minded seniors are narrow minded peoples
they cannot implement new ideas.
And they are not allowing to young employees to
perform well & to implement to ideas for growth of
organization
Poor communication skills
Lack of skill in writing & in speaking prevents a
persons from framing the message properly.
Lack of understanding
Because of nervousness the person cannot
communication orally with audience
Because of excitement about on achievement or new
idea may make a person speech incoherent.
Lack of listening, poor reading habits.
State of health
The human health condition can affect
communication efficiency pain or fever certainly
makes a persons disinclined to engage in
communication.
Perception is low when the state of health is poor.
Continued
lack of concentration
Attitude and bias
Lack of self discipline
Low emotional state
Equally, if someone has personal problems like
worries about their health or marriage, then this will
probably affect them.
3.Language/semantic
Semantics, or code noise, occurs when the
meaning of a message to the sender differs from its
meaning to the recipient.
Too often, this may be the result of “jargon,”
involving pretentious terminology or language specific
to a particular profession or group.
Unclear message
Faulty translation
Specialists language
Unclassified assumptions
Message related barrier
If your message is too lengthy, disorganized, or
contains errors, you can expect the message to be
misunderstood and misinterpreted. Use of poor verbal
and body language can also confuse the message.
4.Organizational barrier
In organization the manager sends information
through circular, notice, letter etc….
In organization many of the employees they may not
understand the lengthy messages if they ask the
seniors will never answer properly out of 100 only 20%
of the information will be acquired.
In organizations the seniors will not take much
interest to the circular and all.
Continued
In downward communication the subordinate may not
get exact information. Because of
superior ‘s carelessness.
In upward communication the subordinate passes
information to the superior but that(100%) information
will not be transferred to the superior. As a result, the
managers will edit the unwanted information than finally
they will send the exact message.
4. Organizational barriers:
Status relationship (higherarchies)
One way flow
Organization structure
Rules and regulations
Distance barriers
Physical barriers
Mechanical barriers
5. Cross-cultural barrier
We communicate the way we are raised in particular
culture and learnt its language, rules, and norms.
Different cultures (and sub cultures)may have
different rules and norms. Understanding the other's
culture facilitates cross-cultural communication.
Different languages And cultures
Different languages and cultures represent national
barrier which is particularly important for
organizations involved in overseas (Proper usage and
pronunciation) business.
Staff shortages are another factor which frequently
causes communication difficulties for an organization
CULTURAL CONFLICTS IN WORK
PLACE
Cultural conflicts arise because of the differences in
values and norms of behavior of people from different
cultures.
A person acts according to the values and norms of
his or her culture; another person holding a different
worldview might interpret his or her behavior from an
opposite standpoint.
This situation creates misunderstanding and can
lead to conflicts.
Learning about other cultures
People can prevent cross-cultural conflicts by
learning about cultures that they come in contact with.
This knowledge can be obtained through training
programs, general reading, talking to people from
different cultures, and learning from past experience.
Discrimination
Cultural conflicts lead to Discrimination toward or
against a person or group is the prejudicial treatment
of them based on certain characteristics.
Dealing with Discrimination
in the Workplace
In the last few years, charges of gender
discrimination (man vs. woman) in the workplace have
increased. Racial bias, while no longer the most
common complaint among employees, remains a
problem, as does age discrimination.
Dealing With Discrimination At
Workplace
Dealing effectively with discrimination is a two fold
process:
Become knowledgeable with regard to anti
discrimination laws,
Pay close attention to what's happening in your
company
Gender Stereo Typing
Sexual differences have been used to justify different
roles for men and women, in some cases giving rise to
claims of primary and secondary roles.
The united nations had concluded that women often
experience a "glass ceiling“ and that there are no
societies in which women enjoy the same
opportunities as men. The term "glass ceiling" is used
to describe a perceived barrier to advancement in
employment based on discrimination, especially sex
Discrimination.
Language discrimination
Diversity of language is protected and respected by
most nations who value cultural diversity. However,
people are sometimes subjected to different treatment
because their preferred language is associated with a
particular group, class or category. Discrimination
exists if there is prejudicial treatment against a person
or a group of people who speak a particular language
or dialect.
Disability Discrimination
People with disabilities face discrimination in all
levels of society. The attitude that disabled individuals
are inferior to nondisabled individuals is called
ableism.
 Overcoming barriers
Constant organizational efforts is need toovercome
the barriers which are unconsciously built up by
different people in the organization.
Health Centers:- many organizations provide
medical aid, gymnasium and recreation for the staff in
an effort to keep down stress level.
Regulation like compulsory vacation after a certain
number of months/years are also meant to ensure that
employees avoid stress and fatigue.
Contd……
Semantic and language barriers can be overcome
only by being careful with the use of language & by
using words which have clear meaning, by using short
and simple sentence, and also by using visual aid
whenever possible.
6.Barriers related to the
communicator
Unwillingness to say things differently
Unwillingness to relate to others differently
Unwillingness to learn new approaches
Lack of self -confidence
Lack of enthusiasm
Voice quality
Continued
Prejudice
Badly expressed message
Loss in transmission
Semantic problem
Over/under communication
Attitude
THE END