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Training: DAPT Function within SAM


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• Introducing salesman Hans

• Description of the sales situation

• Yesterday‘s procedure

• Introducing new SAM function: DAPT

• Applying new SAM function : DAPT

• The approval process

• Advantages for sales staff

• Check what you have learned

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This is Hans, a Hans normally
truck salesman sells several
trucks

Hans is
successful
A large number
of his customers
Hans sells about are freight
60 trucks per companies
year

Hans is good at Hans has a


winning over market share of
competitors‘ 35 % in his sales
fleets area

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I don‘t think we‘re
going to come to an What do you think
agreement this time. of my offer?

Why not?
Your competitors are
much cheaper

Just give me a
chance and I‘ll see
what I can do for
you.

Now I must ask my


sales manager for
help

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DAPT standardises the request
process and replaces tools
which have previously been
decentral.

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With the new DAPT
function, you can
make enquiries
quickly and
conveniently

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Select the vehicle
in the transaction
and start the
request process
with SELECT

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Complete the
request by filling in
the individual tabs

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The calculation will
be imported from
SAM. Enter the
desired discount
here.

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Complete all
required customer
data here

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Competition
information and
attachments are
placed here

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Additional vehicle
information is
recorded here

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Dealership
information
appears here and
can be added too

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Start the approval
process with the
SEND key

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Your request
arrives at TOC

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TOC approver is
making up their
decision.

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TOC can approve
with conditions

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You receive an
email from TOC
approver.

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With order number
the DAPT ID fiels is
active

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Approval Process

Record desired
Compile offer Use DAPT discount and
in SAM function additional
information

Recalculate
your customer Communicate
Send enquiry offer after a new offer to
positive reply customer
in SAM

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Saves me time when Simple and
making enquiries convenient

Fewer queries, sales


Maybe faster
manager has all the
decision by sales
info
manager/TOC

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Let‘s test your knowledge

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