Group 2:

SKILLED
COMMINICATOR

Prepared by:

Vina, Alvilyn
Miculob, April Jean
Labaclado, Charlene Joy
 COMMINICATOR

• A person who is able to convey or

exchange information, news, or ideas,
policy to the public, especially one who
is eloquent or skilled.
 TYPES OF
COMMUNICATION

• VERBAL COMMUNICATION
• NON-VERBAL COMMUNICATION
• WRITTEN COMMUNICATION

• VISUAL COMMUNICATION
• LISTENING
 CHARACTERISTICS
SKILLED COMMUNICATOR
ACTIVE LISTENING
• The ability to listen attentively is the number one skill
in effective communication.
• listening so that we can add a valued contribution to
the communication process.
• They make a point of “being there in the moment”
and don´t get side tracked by events happening
around them.
• They make time for the person who is speaking.
• They don´t interrupt and they don´t monopolise the
conversation
 CHARACTERISTICS
SKILLED COMMUNICATOR
ACTIVE LISTENING
 CHARACTERISTICS
SKILLED COMMUNICATOR
EMOTIONAL AWARENESS
• Effective communicators pick up on emotional cues
as they listen to people speaking. They read between
the lines of what people are saying and understand
there may well be more to the meaning of the
conversation than is being communicated.
 CHARACTERISTICS
SKILLED COMMUNICATOR
EMOTIONAL AWARENESS
 CHARACTERISTICS
SKILLED COMMUNICATOR
RECOGNIZE BARRIERS
• It´s quite common during appraisals and disciplinaries, for the
other party to be somewhat reticent. This may be because of
the power imbalance or even because they are withholding
information that may incriminate someone else. They may feel
that this meeting is a personal attack on them and close ranks,
revealing nothing and giving minimal contribution to the
conversation.
• Skilled communicators recognise these defensive barriers and
are able to slowly tease out the information needed by.

Creating a bond of trust

Keep personal feelings out of the conversation
 CHARACTERISTICS
SKILLED COMMUNICATOR
RECOGNIZE BARRIERS
 CHARACTERISTICS
SKILLED COMMUNICATOR
KEEP IT SIMPLE

• Effective communicators can break down even

the most complex issues in order for the wider
audience to understand the message clearly.
 CHARACTERISTICS
SKILLED COMMUNICATOR
KEEP IT SIMPLE
 CHARACTERISTICS
SKILLED COMMUNICATOR
SPECIFIC
• Effective communicators speak clearly and concisely,
slow and deliberately. They don´t leave you to join
the dots and they understand that most importantly,
there must be no room for confusion.
• The skilled communicator knows that the message
may not be welcomed by many but still, it needs to
be delivered clearly and with respect to the
audience.
 CHARACTERISTICS
SKILLED COMMUNICATOR
SPECIFIC
 CHARACTERISTICS
SKILLED COMMUNICATOR
FOCUS ON THE HERE AND NOW
• Skilled communicators show respect to their
audience by blocking out or eliminating external
distractions.
• They are focused on the conversation and not on
their phone.

o They find quite place, free from noise and

interruptions
o They concentrate on this conversation and all else is
a secondary issue
 CHARACTERISTICS
SKILLED COMMUNICATOR
KNOW WHEN NOT TO SPEAK
• Experienced communicators know that you don´t
need to monopolise the conversation to get your
point across. Sometimes people just want someone
to listen. Somebody impartial to the issue that is
bothering them. Someone that will listen without
judgement. Very often in these situations the
speaker finds their own solutions to the problems,
just by being allowed to talk things through and
share their opinion or beliefs.
 CHARACTERISTICS
SKILLED COMMUNICATOR
TIMELY AND COMPLETE
• Most of us will have experienced waiting for news of
a particular outcome of some sort. Waiting on
tenterhooks increases anxiety levels. Those people
who have become skilled at the art of
communication understand this and deliver in a
timely fashion.
• They don´t leave people hanging on worrying and
jumping to their own conclusions. Good
communicators deliver a complete message, so that
everyone has a clearly idea of the outcome.
 CHARACTERISTICS
SKILLED COMMUNICATOR
TIMELY AND COMPLETE
 CHARACTERISTICS
SKILLED COMMUNICATOR
PROJECT CONFIDENCE
• Effective communicators not only speak with
confidence but they also breathe confidence into
their audience, so that in turn, the audience trust
and voice confidence in their leader (or at the very
least the person who is communicating).
• Skilled communicators don´t project that
nervousness onto their audience.
 CHARACTERISTICS
SKILLED COMMUNICATOR
ASK QUESTIONS
• To make sure that the audience has clearly
understood the message, effective communicators
ask questions. Routinely, throughout the message,
they pause to clarify the points they are making. At
the end of the message, they summarise the
message as a whole and give clear, specific directions
and action points if applicable.
FINAL THOUGHT

• For me communication is very

important for us to be part of
the community. Good
communication skills is the key
on having a good relationship
to the society.
• Communication for me is a
skills that can be learned and
practice.

April Jean Miculob

FINAL THOUGHT

Arvilyn Vina
THE END
Thank you!