ASPECTS OF EFFECTIVE

COMMUNICATION
• 1. OIAMTNTOVI
• 2. FRTIIAOONMN IEIAIONTNMSSD
• 3. OTOCNLR
• 4. OIAELNTOM SOEXNISRPE
• 5. ICALOS RCNIOTNAETI
• 1. MOTIVATION
• 2. INFORMATION DISSEMINATION
• 3. CONTROL
• 4. EMOTIONAL EXPRESSION
• 5. SOCIAL INTERACTION
• 1. ILENAR ODMEL
• 2. RTNASCATLAONI ODLEM
• 3. NITRECAITVE ODLEM
• 4. RATISLTOEL’S ODMEL
• 1. LINEAR MODEL
• 2. TRANSACTIONAL
• 3. INTERACTIVE
• 4. ARISTOTLE’S MODEL
• In the given situation, Verbal and Non-Verbal communication played a vital role.
• It became easier to assess the given situation because the words mentioned by the speaker were
complemented by the actions and facial expressions.
VERBAL COMMUNICATION

• Refers to the use of words to convey a message

• This pertains to communication situations where people speak and converse with one another.
• The communication process becomes easier and more effective when it is certain that the
communicators understand the words and context of the message.
ASPECTS OF EFFECTIVE COMMUNICATION

• APPROPRIATENESS – this pertains to the use of suitable language which is appropriate to the context of
the situation.
FORMAL OR INFORMAL?

• FORMAL COMMUNICATION
- are communication situations that are ceremonial and dignified.
- The communication is controlled and prepared.
- Conforms to certain rules and conventions as defined by the goals and values of particular groups or
organization.
• INFORMAL COMMUNICATION
- Characterized by free casual and spontaneous exchange of messages.
- There are no rules and conventions.
- Occur in our daily lives.
• BREVITY – this pertains to the conciseness of the message.
- Simple and precise words must be used, this avoids ambiguity and allows you to deliver your message
direct to the point.
• CLARITY- pertains to the use of simple yet exact words that directly states your message.
- Through this, the purpose of your message will be clearly delivered to the audience.
ETHICS- pertains to the moral standards that we must follow when communicating.
- Your words must be carefully chosen so as not to offend, belittle, or discriminate anyone.
• VIVIDNESS- this pertains to descriptive words which make your message sound lively and vibrant.
- This appeals to your creativity in constructing your messages.
- Language should appeal to the senses so you can elicit an active and vigorous response from your
receiver.
NON-VERBAL COMMUNICATION

• Refers to a collaboration of movements which are used to convey a message.

• These are actions such as hand gestures, body language, facial expressions, posture, tone of voice, or
appearance.
• Does not require any spoken or written words.
COMMONLY USED NON-VERBAL CUES

• Bodily kinesthetic- head movements, eye movements, facial expressions, way of

sitting, standing or walking, and hand gestures.
• ATTITUDE OR BEHAVIOR- largely depend on the formality and informality of the communication
situation.
- What must you wear in a specific communication situation and what should be the attitude that you
must behave.
• TONE OF VOICE- it is easy to determine the communication situation based on the tone of voice used by
the communicators.
CHOOSE YOUR ANSWER FROM THIS WORD
BANK
• Specific • Misinterpretations
• Subjective • Responses
• Purpose • creative
• Credible
• Mastery
• Behavior
• Environment
• Messages
• Words are important in relaying ____________or information.
• Use ________ terms in verbal communication to clearly express ideas.
• The use of words shall also depend on the kind of __________ whether formal or informal.
• Speakers shall use simple words to be more _________.
• It is important to state your purpose clearly to avoid _________.
ASSIGNMENT:
• Watch a morning or primetime news and observe the verbal and non-verbal cues used by the
broadcaster in delivering the news.
• Identify the verbal activities for any of the aspects of verbal communication and the non-verbal cues
used. Also, indicate the importance of non-verbal cues.
USE THIS CHART AS A GUIDE: