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What Is Theory X ?
Theory X is formulated on the traditional approach to human
behavior, which states that severe forms of leadership should be used
to persuade workers to achieve organizational goals
Theory X represents the carrot-and-stick assumptions on which
traditional organisations are based. Its assumptions are that:
• the average person is lazy and has a natural dislike of work;
• most people must be coerced, controlled, directed and threatened
with punishment if the organisation is to achieve its objectives;
• the average person avoids responsibility, prefers to be directed,
lacks ambition and values security most of all; and motivation
occurs only at the physiological and security levels.
Theory X represents the carrot-and-stick assumptions on which traditional
organisations are based. Its assumptions are that:
• the average person is lazy and has a natural dislike of work;
• most people must be coerced, controlled, directed and threatened with
punishment if the organisation is to achieve its objectives;
• the average person avoids responsibility, prefers to be directed, lacks
ambition and values security most of all; and motivation occurs only at the
physiological and security levels.
Employee Motivation
According to theory X, employees are mainly focused on financial rewards and will not work unless
they are promised money and other forms of incentives whereas, employees in theory Y are motivated
by non-financial rewards which include achievement of organizational goals among others.
Job / Responsibilities
According to theory X, employees dislike work and will avoid it while at the same time trying to avoid
other work-related responsibilities. On the other hand, theory Y has the perspective that employees are
self-motivated and they like to work while at the same time taking on work-related tasks.
Creativity
Theory X assumes that people have little capacity for creativity and innovation,
therefore, should be subjected to routine work only under theory Y, MacGregor
noted that people are innovative and creative by nature,
Supervision
Theory X assumes that workers lack self-motivation, which means that they must be
constantly monitored and supervised so that they can produce optimally while theory Y
implies that employees are self-motivated and self-controlled and thus, they should not
be observed or supervised.
Focus
According to theory X, power and authority should be centralized while at the same
time having a hierarchy or chain of command on which to base instructions; theory Y
focuses on decentralizing power and authority while encouraging greater participation
in management decision-making processes.
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