2006, p. 34-37 Our Minds • Much more than our brains • Extend in time and space far beyond the confines of our bodies • Encompasses our memories and aspirations, our relationships and responsibilities “Corporate Minds” • A shared mind-space to which many contribute and from which corporate actions rise • Shape all human affairs and determine the culture of the planet Can we Take responsibility for influencing how others contribute and what outcomes are sought?
Can we develop the minds of leaders?
Need for thinking Managers • Need to think more than others • Shape our futures, to ensure our wellbeing and create wealth • Strive to out think, to innovate, and turn good thinking into excellent results • Recognize that good thinking not confined to managers but to also tap into the creativity of the entire workforce Innovation and competitive performance depend on effective leadership thinking How do we learn thinking? All of Us • Taught to think according to the prevailing dispositions of the education system - not very effective • Education heavily biased towards preparing for examinations, based on memory and set formulae without enquiry or original thought • Any errant originality quickly brought into line Thinking in Schools LogoVisual Thinking (LVT) • Methodology introduced • Catered for different to teachers to teach abilities and useful for thinking skills in schools training design, decision- • Impressive results – making, investigation, improved teachers’ own assessment and thinking, improved management relationships with their • Students found it students, improved liberating, made learning behaviour and enhanced fun and produced better group dynamics and results; retained more individual participation information and understanding improved What works in organizations? Organizational context • 20 years of • Work at every level – application from frontline staff to • People with no prior senior management knowledge of the • Provides facilitators method readily brought to think with a powerful way together – gathering for people to help information, solving themselves problems, developing plans, deciding actions, etc. What’s new? PREVIOUS EFFORTS • Brainstorming using Post-It notes
• Index cards in story
boarding at Disney Studios
• Mind Mapping NOVELTY OF LVT
• Grouping such diverse
fragments into a coherent methodology • Introducing rigour that illuminate and extend thinking capacities • Instead of just skimming the surface, able to go to deep mental depths LVT • Simple principle of making individual ideas into objects (by writing ideas into cards of some sort), and • Organizing them in a way that make sense to everyone • Then, reflecting until a change of meaning occurs • A sense-making process PARTICIPANTS
• Create meaning from their own raw
material and doing it themselves • Own their results and there is no issue of transfer or communicating between them • Make sense together and iron out misunderstanding and build relationships REFINEMENTS AND APPLICATIONS
• Evolved over the years
• Worth investing in trained facilitators • No end in what can be learned about and through LVT, just as there is no end to what and how human can learn t think What tools are available? MagNotes
• The favourite medium, a magnetic dry-wipe
hexagons • Come in different sizes and colours as well as other shapes • Displayed on steel-based whiteboards; you can write and change what you wrote on both the shapes and background • Mobility and flexibility allows for people changing their minds – their work always remains work-in-progress There is something special about letting people actually touch one another’s thoughts PHYSICAL INTERACTIONS • Subtle positioning develop meaning which cannot be adequately captured in words • Body intelligence comes into play as ‘people think with their hands’ PROCESS • After everyone’s ideas are captured on the board, they became shared material to fashion solutions • Results captured as photographs or computer models and also translated into conventional plans and reports COMPUTERS • Software which mimics magnetic tools available • Ideal for personal work, for some group applications and for capturing outputs from sessions using physical media • Compute, but only minds can think! What can I use LVT for? USUAGES
• Clarify your own thinking on difficult and
complex issues • Relieve your mind of clutter by externalizing half-thoughts ideas • Address them as new ideas occur and invite others to explore your thoughts • Share with thinking processes with others FACILITATE THINKING OF GROUPS • Large groups can be engaged to think together about a topic • Especially valuable when many stakeholders need common ground or share the results of thinking process APPLICATIONS • Numerous • Exploring complex problems • Building future scenarios • Defining common purpose • Seeking innovations • Problem solving • Process management • Any domain requiring intelligent thinking will benefit What is the process? FIVE DISTINCT STAGES
1. Focus the question
2. Gather ideas 3. Organize the material 4. Integrate to reveal the underlying pattern 5. Apply accordingly An example of how the process worked A MANAGEMENT TEAM • Around a dozen • In the context of strategy-innovation workshop • Off-site venue carefully chosen • Introduction of ground rules of LVT 1. The Question • Focus the enquiry on the future the team aspired to create • Buying into the question enables to buying into the outcome 2. The IDEAS • Team divided into syndicates to collect diverse perspectives on what success would look like to them at a future date • Everyone participated and contributed to make random display • LVT did not require getting agreement - gave voice to quieter participant; allow greater freedom and enabled marginal and minority ideas to enrich the mix 3. ORGANIZING THE IDEAS • Each group sort their ideas into meaningful clusters • Critical part involving profound negotiations • Everyone engaged in making sense of subtle relationships of ideas • Titling encapsulated the meaning of each cluster as articulated by participants 4. INTEGRATION • Groups first share what they did to appreciate the diversity of perspectives • Then post abstracted titles from MagNotes onto a new board to create a single shared picture of future success • Reveal a system structure enabling the translation of aspirations into objectives and to develop strategies for achieving them 5. APPLICATION • Exploring and agreeing on: • how the strategies need to be communicated and fitted into the business plan Core LVT PROCESS
• Took no more than 2 or 3 hours within a workshop of 48
hours duration • Effortless and enjoyable • Freed up time for wider personal and inter-personal development processes • Prepared the team for commitment DETAILS OF THE LVT METHODOLOGY 1. Focus • Facilitator may have a good idea about the question, but should check with the participants • Selecting the “right” participants – those who have a stake in the outcome – is essential • Participants have more knowledge of the issues at hand than the facilitator, but need the opportunity to clarify, refine or refocus the question to address the underlying concerns 2. GATHER • Simple principles • Write clearly so that others can read • Write one idea per MagNote • Use full clear statements, not buzzwords • Use a verb • Be specific • Everyone writes their own • Participants hold back judgment and not try to agree • Facilitator exercised cursory engagement 3. ORGANIZE • Period of energized conversation • Begin by looking for pairs of ideas that seem to relate • Avoid pre-determined categories and grouping ideas into simplistic key words • Cluster of ideas emerge • Then participants can title them • ‘Titling’ itself is an abstraction of meaning from a diverse content; the quality is critical Let the ideas tell you themselves where the want to be 4. INTEGRATE • Pattern best revealed by writing titles onto new MagNotes placed on a fresh board • Begin to explore the relationships between the various items • May just look for cause-effect relationships and produce systems model • Can use other means of challenging ourselves to think more deeply • Facilitators should not do the work for the group but push to stretch their thinking to new levels 5. APPLY • Need good strategies and plans and be prepared • Planning of action is a preparation • Clarity and alignment provided by the LVT process will enhance our capability Advantages of the LVT methodology Immediately engaging Aligns stakeholders to their common purposes Gives ownership to participants Enables everyone to contribute to the form as well as content Give voice to the silent and restrains the dominant Encourages exploration of meaning Allows new insights to emerge Frees facilitator to manage the process from a deeper level LVT comes of age • Used extensively with excellent results in the management context • Can be shared with practitioners of all kinds • LVT is intuitive but there is rigour that contributes to quality results