Lecture 2

Business Studies Department, BUKC 1

 Lecture Outcomes
Be able to understand:
a. How to manage Q 2

b. The importance of delegation, how to delegate

and Quadrant 2 paradigm.

c. How to increase effectiveness by Delegation

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 The Q 2 Manager

DELEGATION

3 THE QUADRANT II
PARADIGM
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Learn to say no

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The Q 2 Manager
Increasing Effectiveness
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• People can be faulted on 3 mistakes:
-Inability to prioritise
-Failure to organize around those
priorities
-Lack of discipline in execution
• Pareto Principle

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 Pareto Principle
• The Pareto principle in time management
states that 80 % of results will come from 20
% of your effort. Consequently, being aware
of the Pareto principle can mainly help us set
the right priorities. 
• It can help us to focus on activities that will
have the biggest impact in our business and
personal lives.
• The uneven distribution of tasks you do every
day: 20% of your tasks contribute to about
80% of the total success in your organization. 7
• Most people think poor time
management is result of indiscipline
• However, deep down, it is inability to
hold priorities in their hearts and minds
- Habit 2 not internalised.

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• Quadrant II management aims to manage
our lives:
-From a centre of sound principles
-From a knowledge of our Personal Mission
-With focus on important and urgent
-Maintaining a balance of P/PC

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• A Quadrant II Organizing tool
need to meet 6 important criteria.
• Coherence: Harmony among vision,
mission, roles, goals, priorities, plans,
desires and discipline.

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Balance in life and various roles
without neglecting areas such as
health, family, professional
preparation or personal
development.

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Q II Focus: A tool that encourages
you, motivates you and helps you to
spend time in Q II.
The key is not to prioritise what is on
your schedule, but to schedule your
priorities.
PLAN ON WEEKLY BASIS

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A “People” Dimension: A
principle-centred person thinks in
terms of effectiveness in dealing
with people.

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Flexibility: Planning tool should
be your servant not your master.
It should work for you.

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Portability: Planning tool
should be available to you when
and wherever you want it.

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 Quadrant ii organizing
• Identifying roles
• Selecting goals: 2 or 3 important results you
should accomplish in next 7 days
• Scheduling: schedule time for your selected
goals
• Daily adapting: prioritize activities; respond to
the unanticipated

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 ROLES & GOALS FOR THE WEEK
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AFTER ROLES & GOALS COMES

SCHEDULING 18
 Scheduling

Daily Adapting

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 MY EFFECTIVENESS pro
(Android App)
https://play.google.com/store/apps/det
ails?id=com.andtek.sevenhabits
Planner Pro (for iPhone)

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The Fourth generation of Time
Management is more advanced because it:
 Is principle centred
 Is conscience-directed
 Defines your unique mission
 Helps balance life roles and goals
 Gives greater context through weekly organizing

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DELEGATION
Increasing P and PC
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 DELEGATION

WE accomplish all that we do through

delegation
Trying to produce yourself - is delegation to
time
- You get Standard Output
- think efficiency

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 DELEGATION

Managing production through effective

Delegation to people

 Multiplied Output
 Think effectiveness

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 DELEGATION

The key to Effective Personal

Management Skills
is
Delegation

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 DELEGATION

1st Delegation Type

• GOFER DELEGATION:
Go for this, go for that; instructions at each
step.
Producer:
• Not knowing how to set up full delegation.
• Focused on methods
• Remaining responsible for results

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 DELEGATION

A better and effective way of

Delegation
is
based on a paradigm of appreciation
of 4 Human Endowments

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 DELEGATION

2nd Delegation Type

• STEWARDSHIP DELEGATION:
Focused on results rather than
methods.

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 DELEGATION

• STEWARDSHIP DELEGATION:
Takes time, patience & ultimately trust
Involves training and development
Saves so much in the long run
Steward becomes his own boss
Set guidelines and desired results according to
maturity of the steward

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 DELEGATION

• STEWARDSHIP DELEGATION:
Involves clear up-front mutual understanding and
commitment regarding expectations in 5 areas:
• Desired Results.
• Guidelines on dangers, and Don’ts
• Resources
• Accountability; standards of performance, timing of
evaluation & reporting
• Consequences; both good and bad, rewards or
consequences
(Dr GRAC)

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 DELEGATION

EFFECTIVE DELEGATION IS
PERHAPS THE BEST
INDICATOR OF EFFECTIVE
MANAGEMENT
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THE QUADRANT II
PARADIGM
Things which matter most must never be
at the mercy of things which matter least.
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 THE QUADRANT II PARADIGM

https://youtu.be/YqH7fo2-Ko0 35
 THE QUADRANT II PARADIGM

o Effective self-management or of Managing

others through delegation is intrinsic in
HABIT 3
o The Quadrant II paradigm dictates that you see
through lens of importance rather than urgency
o Each of 7 Habits is in Quadrant II

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• Principles:
-focus
-integrity
-discipline
-prioritisation
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• PARADIGM:
-Effective: I spend time on
what is most important
-Ineffective: I spend time on
what is most urgent

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• BEHAVIOUR:
-Focus on your highest priorities
-eliminate the unimportant
-Plan every week, Review daily
-stay true in the moment of choice

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• RESULTS:
-Better organization and
productivity
-Name for follow through
-Life balance and less anxiety

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• Application suggestions:
1.Identify a Quadrant II activity you know
has been neglected in your life - one that, if
done well, would have a significant impact in
your life, either personally or professionally.
Write it down and commit to implement it.
2.Commit yourself to start organizing on
Weekly basis

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“If you do not Conquer self, you
will be conquered by self”
Napoleon Hill

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https://youtu.be/UlgqHhb-N3Q 43
 Any Questions?

Business Studies Department, BUKC 44

 Thank You

Business Studies Department, BUKC 45