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Delifoods Distri.

Business Plan
Guillaume Durand & Rachid Doucene
Mission statement
Delifoods Distri. aims at bringing luxury food products and
places to carefully selected cities inside the African continent
in order to satisfy their upper-class people’s cravings for
high-end products and to give them the opportunity to show
status by being seen eating in internationally recognized
brand’s shops. More than anywhere else in the world, modern
African culture emphasizes hierarchy and status. At
Delifoods Distri., we think this is the right time to capitalize
on this mindset.

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Management team

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Ali Adama Rachid Doucene Guillaume Durand To Be determined


President Chief Executive Officer Chief Operations Officer VP Marketing

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Market summary

Luxury food products and shops, Market trends will continue rising Our product cost is low, which
such as Häagen Dazs’s, are more based on projections, which gives us a market advantage.
popular than ever, and Delifoods provides an opportunity for greater
Distri. is eager to seize this great business reach in the
opportunity to grab a good share of region.
the still largely untapped African
market.

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Häagen-Dazs’s strategy for success
• Development • Training

Site selection approval STAFF TRAINING ON SITE


Development support assistance
Shop construction guidelines Shop managers skills
Design manual Support materials including manuals, videos & guides
Guidance of approved local architect
TALENT DEVELOPMENT
Key equipment and material central sourcing
HD essentials induction training
• Operations
Branded customer experience service standards
Initial and ongoing support Leadership Management training
Regular shops visits
STAFF TRAINING SKILLS
Mystery shopper audit
Business review and action plans One employee certified as a trainer in each shop to implement the
induction program
• Marketing

Extensive marketing calendar and activations throughout the year


Campaigns, Global Website, Social Media, Activities: PR /
Events / Promotions

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Opportunities

Market gap Costs


Huge lack of luxury food products and places on the Loss of productivity costing consumers thousands of
market dollars 

Customers Usability
Target consumers in the selected areas are eager to Customers want something that is easy to use
experience luxury products/places

Financials
Millennials account for about a quarter of the $48
billion spent on other products in 2018

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Häagen-Dazs’s Mindset
vis-à-vis its Franchisees
”We are looking for partners wishing to develop the brand in an exclusive geographic area,
including seasonal shops, if appropriate” (Häagen-Dazs)

Franchisee profile :
“Organizational, operational and financial capabilities to develop and operate
with excellence a Häagen-Dazs shops network” (Häagen-Dazs)
“Intentions to develop a territory with multiple shops” (Häagen-Dazs)

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Business concept
Using our next-generation data architecture, we help
organizations virtually manage agile workflows. We thrive
because of our market knowledge and the great team
behind our product.

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Goals and objectives

Draft blueprints Run focus groups Gather feedback


Feb 20XX May 20XX Oct 20XX

20XX JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC

20XX JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC

Test design Launch design Deliver to client


Feb 20XX July 20XX Dec 20XX

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Financials

Key metrics Revenue by year

$40,000
Gross Net
Clients Orders
revenue revenue

$30,000

20XX 10 1100 $10,000 $7,000

$20,000
20XX 20 200 $20,000 $16,000

20XX 30 300 $30,000 $25,000


$10,000

20XX 40 400 $40,000 $30,000

$0
20XX 20XX 20XX 20XX

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Financials table
YEAR 1 YEAR 2 YEAR 3 DELTA

Income
Users 50,000 400,000 1,600,000

Sales 500,000 4,000,000 16,000,000


Average price per sale 75 80 90
Revenue @ 15% 5,625,000 48,000,000 216,000,000

Gross profit 5,625,000 48,000,000 216,000,000


Expenses

Sales & marketing 5,062,500 38,400,000 151,200,000 70%


Customer service 1,687,500 9,600,000 21,600,000 10%

Product development 562,500 2,400,000 10,800,000 5%

Research 281,250 2,400,000 4,320,000 2%

Total expenses 7,593,750 52,800,000 187,920,000

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Risks and rewards
Risks Rewards

New feature updates may First on the market


not be popular with
Good publicity for the
customers
product so far, and we can
Lack of staffing in key build momentum from that
roles could delay product scenario
launch
Product testing with high-
Product will have more value clients have shown
features which may require no issues
additional learning for
customers

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Key issues
Near term Long term

Need funding in key roles Need larger office space

Lack of staffing will Additional employees


cause product delay will require on-site office
workspace

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Thank you
Mirjam Nilsson​
206-555-0146
mirjam@contoso.com
www.contoso.com

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