Sustainable Management of Tourism and

Hospitality
-means achieving quality growth in a manner
that does not deplete the natural and built
environments and preserve culture, history,
and the heritage of the local community
 Sustainable Tourism and Hospitality

-consists of the natural surroundings plus the

built structures
Keys to sustainable management of tourism
and hospitality
1. balance the number of the visitors with the
capacity of the given environment in a manner
that allows the greatest interaction and
enjoyment with the least destruction
 Carrying Capacity
-is the largest number of people a destination
can efficiently manage within its given environ
and management capabilities
Keys to sustainable management of tourism
and hospitality
2. Sound policies that include a harmonious
relationship among local communities, private
sector and the government to protect the
natural, built and cultural environments
 Managing sustainable tourism and
hospitality
1. Enhancing understanding among nations and
promoting a culture of peace will make
people see that sustainable tourism and
hospitality development can take place
Managing sustainable tourism and hospitality

2. Revenues from tourism and hospitality

goods and services help restore monuments,
museums, art galleries, and increase local
crafts and establish national parks
Managing sustainable tourism and hospitality

3. A need for tourism and hospitality policy

and planning to guide the development of
infrastructure.
- The building of airports, roads, ports and
sewage and water treatment plants
improves the lives of the local residents
through well-planned and urban planning
Managing sustainable tourism and hospitality

4. Encourages economic and social

responsibilities for preserving and enhancing
our cultural and environmental heritage
 Measures to Support Sustainable Tourism
and Hospitality Practices
1. United Nation World Tourism Organization
(UNWTO) established guidelines and
directions for including sustainable tourism in
the country’s tourism program.
 Measures to Support Sustainable Tourism
and Hospitality Practices
2. East Carolina University established a Center
for Sustainable Tourism.
 Measures to Support Sustainable Tourism
and Hospitality Practices
3. The first UNWTO observatory to carry out a
monitoring system for sustainable tourism is
Gullin, China which is a beautiful scenic
destination
.
 Measures to Support Sustainable Tourism
and Hospitality Practices
4. The Global Code of Ethics for Tourism (GCET)
was developed as a fundamental reference
system for responsible and sustainable
tourism.
-It is a comprehensive set of principles
formulated to direct stakeholders in tourism
and hospitality development.
 HOTEL SUSTAINABLE PRACTICES

1.Conserve Energy
• Hotel energy conservation has many benefits
to its name and aside from improving your
establishment’s environmental footprint, it
can also save you a pretty penny.
2. Reduce Water Waste
3. Retrain Your Staff
• Creating a green team is crucial to establishing environmentally
healthy business practices.
• You can begin by implementing a zero waste policy by establishing
a recycling process which your team must abide by. Despite its
infamy of being a time drag, recycling is actually one of the most
sanitary ways of waste-handling which will certainly come in handy
if your hotel faces an inspection.
• Supplying your housekeepers with organic biodegradable cleaning
supplies and training them how to implement green cleaning
practices is also a must. Your staff must understand the value of
building a sustainable service, meaning that they must implement
these conditions which will benefit both the environment and your
hotel in turn.
4. Involve Guests
• Many modern guests are both
environmentally engaged and self-sufficient
which is why it’s so important to 
communicate your sustainability practices and
encourage them to participate at their fullest.
5. Brand the
Hotel Green
Green hotels are more than a trend,
nowadays companies will favour sustainable
hotels for their events as part of their own
branding with 
environmentally friendly practices
 AIRLINE SUSTAINABLE PRACTICES

1. Upgrading to a more environmentally

friendly fleet
• Older aircraft use more kerosene, amongst
other materials. Newer aircraft also have
winglets, which are added to the end of wings
to reduce drag and fuel consumption.
 AIRLINE SUSTAINABLE PRACTICES

• 2. Serving environmentally friendly meals

• Many airlines are expanding 
vegan and vegetarian in flight meal options, as
a result of changing consumer demand.
Meatless in-flight meals are more
environmentally friendly, as industrial meat
production has a negative impact on the
environment.
 HOW TRAVELLERS CAN BE MORE
ENVIRONMENTALLY CONSCIOUS WHEN FLYING?

• Discover tips and tricks to help reduce your plastic waste and carbon emissions
when flying, to help reduce the environmental impact of your flying. Includes tips
such as:
• Fly in Economy Class
• Choose to fly with more environmentally friendly airlines
• Lower shades and open vents when flying
• Purchase carbon offset credits
• Fly with a no-frills, low cost airline
• Take a non-stop flight rather than one with a layover
• Pack light
• Bring in-cabin items
• Pack a plastic-free travel kit, using items such as bamboo toothbrushes instead of
plastic ones
• Choose vegan or vegetarian in flight meal options
 Restaurant Sustainable Practices

Supplies and Materials

1. Paper Products
• When you need napkins or coffee filters, choose brown,
unbleached products. The same goes for paper towels in the
bathroom. You can also use brown paper bags to package
takeout orders.
2. Say No to Styrofoam
• Avoid using foam cups and takeout boxes. Try to replace
them with biodegradable products. You can also put meals in
recyclable plastic trays or offer to use customer-supplied
containers if lawful.
 Restaurant Sustainable Practices

Supplies and Materials

3. Wash, Don’t Toss
• Provide eat-in patrons with reusable utensils and dishes rather than disposable
units. You’ll need to wash them, but this change will save money and
significantly reduce the amount of trash that your business generates.
4. Straws are Optional
• Plastic straws and their impact on the environment are a hot topic as of late.
Instead of including a straw with every beverage, ask each customer if they
want it. By asking patrons their preference, you’re not wasting straws nor
denying them to people that want or need them.
5. Recycling Materials
• If you offer bottled or canned drinks, place clearly marked recycling bins in
multiple parts of the eatery. Rinse out the bottles and take them to the nearest
recycling or redemption center.
 Restaurant Sustainable Practices

Food and Recipe

6. Local Food and Buying Local
• Think about growing certain vegetables, fruits or herbs in a garden at the restaurant
or your home. Use organic methods to maximize the eco-friendly benefits. You can
also partner with local farms and purchase ingredients directly from them.
7. Cook What’s in Season
• As the seasons change, don’t be afraid to change your menu too. Take advantage of
produce that’s in season and locally sourced. Seasonal changes to your menu will
make dishes fresher, more flavorful, and keep food costs down — a win-win for
customers and business owners.
8. Bulk is Best
• Purchase condiments in big containers and use them to refill small reusable
dispensers. Customers should only receive plastic packets of dressings or sauces if
they order takeout. Remember to recycle bulk containers after you finish using
them.
 Restaurant Sustainable Practices

• Energy Efficiency
9. Lights Out
• Turn off or dim unnecessary lighting to reduce energy usage.
If you often forget to switch off outdoor lights during the
daytime hours, you can install a photocell sensor that turns
them off when it detects sunlight.
10. Cleaner is Greener
• Remember to remove dust and debris from refrigerator
condenser coils periodically. Check the gaskets on freezer
and refrigerator doors. Replace or repair them if they allow
cold air to escape.
 Restaurant Sustainable Practices

11. Shut it Off

• To save considerable amounts of electricity, shut off
dishwashers, exhaust hoods, fryers, and broilers whenever your
staff doesn’t need them. This tip could cut electric bills
significantly every month.
12. Energy-Saving Appliances
• Purchase Energy Star refrigerators, ice machines, dishwashers,
and cooking appliances. Consider installing an induction cooktop
or an exhaust hood with a variable-speed fan that automatically
selects the optimal speed. Energy efficient appliances are not
only good for the environment but also your bottom line.
 Restaurant Sustainable Practices

13. Washroom Etiquette

• To save water in the bathrooms, install low-
flow toilets. You can make sink faucets more
eco-friendly by outfitting them with flow
restrictors. Beware of timed or motion-
activated faucets that shut off before people
can thoroughly wash their hands.
 SUSTAINABLE PRACTICES FOR TOURISTS

• When planning your trip, choose those suppliers who offer you
guarantees of quality and respect for the environment.
• Use natural resources with measure: water, energy…
• Try to minimize the generation of waste.
• When disposing waste, do it as cleanly as possible. Always
recycle.
• When you visit a natural space, do not leave any garbage behind.
• Find out how to make the least possible impact on sensitive
places such as reefs or jungles.
• Help the local economy by buying gifts or souvenirs in small
shops.
 SUSTAINABLE PRACTICES IN TOURIST DESTINATIONS OR
ATTRACTIONS

• Putting signs stating “Do not disturb the flora and fauna”; especially in
the case of protected species.
• Having guidelines promoting respect of traditions, culture and
gastronomy of local people.
• Engaging tourists to contribute in the development of responsible and
sustainable tourism, building with a healthier and more solid planet.
• Putting up fence in tourist spots good for viewing only to keep it away
from damage.
• Setting signage such as “Do not litter”, “No Vandalism”, “No Spitting”,
“No Picking of Flowers” and the like.
• Implementing reasonable penalty for violators.
• Formulating sustainable tourism programs and proper implementation
of the programs.